Doug was very friendly and knowledgeable. I had to re-rhodium my crescent diamond necklace and to…read morefix the broken clasp. They changed the clasp with a slightly bigger one. My necklace looks brand new. Will certainly come here for my jewelry items. Doug also gave me a better price after seeing my original estimate for repairs. Thank you!!!

Very good service and quite helpful. Doug helped with appraisal for my ring. Great value for what I…read morepaid. Thank you, Doug!

Update: Elson's has since moved! They are no longer above Times. They are now across from downtown…read morePearlridge (Pali Momi Street), next to California Rock N Sushi and Blue Tropix. Ample parking. It is right next to where Toys R Us used to be, and to get to the parking you will need to turn in at the light by Big City Diner. The new store is a definite upgrade to the old location! It was a little confusing for me to find as you can't see Elson's from the parking lot. You will have to walk out through a pathway to get to Pali Momi Street and walk to where the store faces the street. You will need to get buzzed in for security reasons. They have a small jewelry selection available that is ready to purchase, but it seems they do a lot of custom work. I primarily come here for repairs! I've replaced missing pave diamonds and just had a repair done today for a bracelet I had where a pear shaped diamond fell out. I unfortunately did not have the diamond, but they had a similar natural diamond on hand and were able to repair it in about 20 minutes! Repair cost was about $100 less than I was quoted to mail it back to the jewelry company that I purchased it from in the mainland. Saved money and got it back right away. I will always come here for jewelry repair needs!

Awesome and very friendly service!!! Got my 2 chains rhodium…read moreplated and cleaned. Great prices!!!

I can't say enough good things about Ted's Jewelry. He brought my 26-year-old engagement ring back…read moreto absolute brand-new brilliance--it honestly took my breath away. On top of that, they fixed and cleaned my 25-year-old Tag Heuer watch, which now looks and works beautifully. The service was honest, friendly, and professional, and the pricing was very reasonable for the quality of work they did. It's clear they truly care about their craft and their customers. I will absolutely be back and highly recommend them to anyone looking for trustworthy, skilled jewelry and watch service. Mahalo!

I went here to replace a battery for a heritage watch my late grandma gave me…read more When I came to pick it up, the worker said they couldn't replace the battery because it is a very old watch? I was like hmm okay and accepted that as fact. I brought it to another watch repair place to try again. This place told me they couldn't replace the battery because someone tampered with the watch. They asked me if I ever had it worked on and I shared yes. Anyways they told me they would have to overhaul of the watch to see what needs to be fixed which would cost me $200+ Now my grandmas watch is forreal broken...

Wahing is the only place on Oahu I'll take my pieces to. They've resized several rings for me now…read moreand they always come back looking better than when I dropped them off! Absolutely wonderful couple as well.

I came here to get a tennis bracelet resized and both the service as well as the craftsmanship…read morewere excellent! I was able to get my bracelet back within the week and it looks perfect, thank you Tony for helping me out.

Lorah at the House of Diamonds was amazing! She took the time to listen to me to get to know what I…read morewanted and recommended several beautiful rings and diamonds. I found the one I absolutely love!! Thank you!

House of Diamonds polished my wedding ring and the custom ring they designed for me a year ago and…read moreI just fell in love all over again with my rings. Jewelry is a personal thing and taking care of them helps to keep them looking their best. Do yourself a favor and give those beauties a good cleaning and polish and fall in love with your jewelry again. Thanks Erin for always looking out for me.

Dropped off my Hawaiian bead to get the enamel filled and spoke w/ Jennifer. She was very nice and…read morepromised it would be done by next day...and it was =). When I picked it up I spoke with the gentleman, and he explained that my pendant was made with the old school enamel which was made by black glass. It makes sense as my bracelets are over 50yrs old and have never had to have the enamel re done. They were very professional, VERY quick and easy to communicate with...definitely will be using them again!

I came here to have a bracelet resized and unfortunately had a disappointing experience…read more When I picked it up, the gold plating was gone and the bracelet looked silver. On closer inspection, the spot where it was resized was already tarnishing. Less than two weeks later, the bracelet broke completely. I wish the outcome had been better, but I wouldn't recommend this place for jewelry repairs.

Awesome service!!! Cleaned my silver chain and crucifix to brand new condition. Very reasonable…read moreprices also. Highly recommend.

What a wonderful jeweler!! I highly recommend him. I had a…read morevery sentimental ring that had to be cut off and it was also broken --- I never dreamed it could be resized and enlarged plus repaired so professionally. It was on my finger for 38 years. He repaired it and it looks like brand new. Amazing!!! And it was a very short turn around time also. So happy we have such a wonderful jeweler here in South West Oahu. Mahalo nui and you are THE BEST!!!!

I've always wanted to purchase a Hawaiian bracelet that was unique. And special for me. I just so…read morehappen to go into Costco to do my shopping and you had a wonderful Salesperson there at your companies Booth. The sales person was so very helpful. I wish I could remember the person's name. So I found what I was looking for. It's so beautiful and I know I'll be happy with it for many years to come. And it's also something that I can pass down to one of my daughters.. Much Aloha

If I can give 100 stars for customer service, I would. We came across HJC during our stay at the…read moreHale Koa hotel. I don't purchase many jewelry pieces so I wasn't in the market to buy, just look. Marilyn approached and greeted us immediately. So, I already felt welcome and open to look at even more. I found a ring that was just so beautiful to pass up. Unfortunately the size wasn't right but Marilyn assured us that they can order and it'll be shipped to us (California) within the next week or so. Long story short, I chose the wrong size, ring was sent back, lost track because of USPS, and lots of back and forth. Even though we were already back in CA, Marilyn continued to help us through the whole ordeal! She assured us and walked us through everything. Needless to say, I finally got my ring and it was truly worth the wait. It's beautiful and perfect. We will definitely purchase from them again.

Eli, his wife, and his lovely workers are honestly the best and the only jewelers I will ever deal…read morewith. My wife and I have been consistent customers with JES for the past 8 years and I have never been unsatisfied. From custom Jewlery, big 14k chains to small 14k chains, 18k heirlooms, and more everytime I wear a piece from Eli I know I will get complements and ask where I got it from. Come correct when dealing with Eli and his workers. Also understand the current gold market and the fact that you get what you pay for... not just a piece of gold but something to be cherished. I am proud to say JES (Eli) is my jeweler and recommend everyone to his shop.

I got my very first Hawaiian name pendant from Jes Jewelry and I absolutely love it! They…read morecustomized it exactly how I explained and wanted it. The quality and design came out so beautiful. Lindsey, who worked with me throughout the process, was so kind, helpful, and professional. She kept me updated the whole time and made everything smooth and easy from start to finish. I highly recommend Jes Jewelry if you're looking for customized jewelry pieces. Their custom designs are beautiful and made with care. Definitely will be ordering again!

My husband planned an Amazing Race-styled Christmas present for me this past year, and my second…read moreleg of the race gave me experiences all over the island of Oahu, one of which led us to the Polynesian Cultural Center and this business. Here, we learned how to make a braided haku (head lei). Little did we know, braiding is the harder one of the two types to make, but we got the hang of it thanks to Patricia, a former world-traveling Polynesian dancer who's been making them for 35+ years. My husband has never braided anything before, and he did an amazing job for his first time! His braids were even tighter than mine! We visited a second time just two days later when we came back for the PCC's luau. I purchased 3 sarongs and a mother of pearl brooch/clip that adds a bit of decor when wrapping. The quality of the dye and fabrics is stunning. They are so soft and colorful! Definitely recommend a visit here for both the people and the items!

Beautiful necklaces. The headlands that are made on spot are beautiful and are fun to add to the…read morePolynesian Cultural Experience. There are some more high end jewelry, and also cheaper items that you can bring home for friends and family. They have some of the most beautiful sarongs that I've seen on this side of the island. Cool stop to add to the experience.