AMJ Campbell lost over $2000 of irreplaceable items. While admitting to the loss, they would only…read morepay by weight. Then they went on to claim that the lost items weighed 22 pounds and so reimbursed us for $220. The lost items actually weighed closer to 100 pounds. In addition they punched a large hole in the drywall and attempted a very shoddy repair.

Recently went on a trip with one of there drivers to help on a 3 day move. Injured my ankle on site…read morestepping off of trailer onto uneven ice and snow. Driver adamant not to use ramps.Worked day and a half on injured foot before i left. Wouldnt drive me to get tensor bandages. Payed me less than half of agreed amount for work days. Nobody at office or driver would write up a report for worksite injury. This company does not treat employees right when there are injuries. Cover each others a@#es. If this is a reflection of how they treat cutomers items I hope this plays a part in your decision to hire amj as your movers.And make sure you ask for proof of vaccination ;)

These guys are the BEST!!! Very accommodating and honest. Robin, Amrita and Santiago are as…read moreprofessional and hard working as anyone I've dealt with.

Terrible communication. On request multiple times I was told they would be there on the move date…read morebut no actual email of confirmation. I was initially hiring this company to load our moving truck. However I also asked for a quote to do the actual move to another province. Multiple calls and texts I was told the quote was sent via email and not to worry they would be there on the move date. James told me sorry he hadn't sent it yet on multiple occasions because he had been busy with family in town, not in the office, etc. I continued to give him the benefit of the doubt. I finally gave up asking for the moving quote after three weeks of back and forth with James. I rented a U-haul and had there Pack Rat movers load the truck. I was referred to this company by my neighbour. In hindsight looking back she was doing a relative easy move consisting of boxes. Our move however included antique furniture, Pottery Barn furniture, Large glass mirror, and other delicate items. I had blankets ready and multiple times mentioned they could help themselves. As the move took place my dad and I continued to work in the house getting things ready and organized. The movers were respectful and polite. There were no issues there. Fast forward to unloading the truck. I also hired professional movers to unload the truck. As time went on and we discovered how things were packed on the truck it was with great disbelief. No blankets were used on anything. The movers were shocked to see how things were placed and packed together and the discovery of damage ensued. I have since reached out to James the very next day after we used Pack Rats services and sent pictures. He requested more pictures and said he would speak with his boss and get back to me on July 5th. I followed up and again explained how disappointed I was with no communication or compensation. There has been no return call or text on behalf of the company. Upon further investigation I found another customer who had a similar experience on the better business bureau. I really didn't want to have to write this review but after the lack of unprofessionalism by this company I felt it was right. Very disappointed.

Top marks to Benton and Benton for helping out a retired couple do a small move of a single piece…read moreof furniture on very short notice! So careful and friendly, awesome guys!! Good rates as well. S & P

I contracted One Love to help me move, and asked for their aid at every step in the process. At…read moreevery step, the kind, hard working, and professional staff did their best to make this move happen. They went above and beyond, and I would be more than happy to recommend them to you without reservation. Thank you, Brenton! You and your colleagues and friends made this a much less stressful time - I owe you one! - Greg K

Hired Okanagan Packing and Moving to do a move in Kelowna. They were friendly, professional and…read morevery helpful with packing and ensuring our belongings were secure. The team did the move on time and on budget. I highly recommend!

Aggressive and unprofessional to deal with. I sent a lengthy email outlining what we had, dates and…read morequestions for the quote. Got a curt lower case response that didn't answer any of my questions, only asking whether id be organized. I responded saying I felt this was a bit unprofessional as it hadn't answered any of my questions and lengthy email id taken the time to write. He completely went off sending me a paragraph full of exclamation marks about how I can't answer a simple question etc. Felt very aggressive and rude.

I moved from Sorrento BC to Edmonton, Alberta. Move took place in January of 2023. My household…read moregoods were stored with Points West Moving. Il had my goods delivered out To Alberta Dec 28, of 2023. Every piece of wrapped furniture delivered was in the same shape as when Points West picked my goods. I had a full pack on my move and not one item was damaged. I would like to thank Dennis, Jeff and their staff for an excellent move. I did purchase storage and transit insurance with Points West Moving but it was not necessary to use the insurance option. I would highly recommend this company to any one who is looking for A top choice mover. A-plus Thank you Donald Thompson

They arrived 4 hours late, didn't have the proper equipment to protect our furniture, this resulted…read morein damage to one of our expensive dresser, also they had no floor protection pads so they messed up the floors and carpet all over the house. The crews where polite and hard working to a level to be expected from movers. We paid good money for a service that was over sold by Dennis, we made a claim to them to have the scratches repaired on our dresse, to be followed up on the answer of the claim from them.