I was referred to Dr. Li by my dentist to address a fractured front tooth that clearly needed to be extracted and replaced with an implant. The assessment by my dentist took place in the early afternoon, and while I was in his offices, he contacted Dr. Li and arranged for me to go straight to him to address the matter. Dr. Li and his associate Amanda greeted me immediately upon arrival and undertook needed examinations to determine what corrective measures were needed. Great care was taken to keep me comfortable throughout the examination process and their use of a 3D scanner provided extremely clear and easy to understand pictures of the damage and what needed to be done. Dr. Li's findings and recommendations were presented immediately to me and my dentist for concurrence and approval, and his explanations were very clear and easy to understand. Dr. Li and Amanda immediately set out to complete the required extractions and put in the needed implant. During every step in the process, Dr. Li explained exactly what was being done and why, and both of them continuously checked with me to make sure I was comfortable. By the end of that visit, I went home with the implant together with instructions and medications that would be needed to bring about a smooth and quick recovery from the procedure.
This procedure took several hours and given it was begun in the late afternoon, I was overwhelmed with gratitude that Dr. Li and Amanda remained so committed to completing everything that needed to be done without any concerns for their own personal needs at that late hour. They were also extremely communicative, pleasant and jovial throughout the process and that too provided a great deal of comfort to me during the procedure. The level of caring support, professionalism and follow up I have received from the members of this practice has been beyond compare and second to none, and I am extremely proud to be a part of their patient family now in knowing the level of care they provide. read more