I've had the opportunity and pleasure to work with James and his team on a few different occasions this years and I can honestly say I have thoroughly enjoyed working with them. The PDX Home Loan team are not just great loan officers, they are great human beings. They are personable, hard working, communicative, proactive and make the loan process, which can sometimes be frustrating, transparent and enjoyable. I refer all my new clients to James and his team and will continue doing so for many years to come. I truly care about my clients and it feels great to know they are in the best of hands with the PDX Home Loan Team. read more

Man, what can I even say about James Adair? If you are reading this review wondering whether or not you should work with him, YOU SHOULD. HE IS AWESOME. I was an incredibly anxious, first-time homebuyer in 2014. I was terrified of the financing falling through because of a tight timeline. My husband and I were attempting to bump a contingent offer and everything was on the line. We were out of a month-to-month apartment, and if things fell through with our financing, we'd lose our dream home AND have nowhere to live. I was quitting the worst job of my life to start a new one, and was working a lot of hours. Long story short: James' team made the entire process easy and seamless. Working with someone local was paramount. When I made a few mistakes with documentation and paperwork, I was able to just drive it over to their office to make it right in less than 24 hours. They even stayed after hours to make sure I could drop things off. They were comforting and reassuring and really listened to me, and most importantly, they got the job done. Now, fast forward 6 years later. I'm very thankful for the equity I've built in my house and the updates James still sends me about it! I find his emails legitimately helpful and they keep me motivating to look at the big picture of my finances. I can call him to ask his advice about financial instruments and how different choices might impact my property value upon eventual sale. He still listens sincerely without rushing, even when there's no immediate profit in it for him. James is in this business of the long game. He will help you buy this house and, if he can, your next house and the one after that. He's a relationship lender in the truest possible sense and I would send any close friend or immediate family member to him without hesitation. read more

James and his team were very responsive and helpful throughout the process of obtaining a mortgage, answering our questions promptly and laying out our options clearly and concisely. Stephanie and Jessica kept us in the loop on where we were in the process timeline, and when there were moments of miscommunication, they promptly corrected them and got us back on track, allowing us to close 3 days earlier than expected. The team's focus on tech was really helpful, as well; it was so much easier to upload our documents securely and all at once than to fax/email them separately. And with the market being as competitive as it is, we needed to quickly get pre-approval paperwork 3 separate times (and for 3 different amounts), and their third-party mobile app made that quick and easy. And since they use DocuSign, the paperwork was all a breeze, too. This was the second home we've purchased, but I'd recommend this group especially for first-time home buyers, as the communication was fantastic and the process as streamlined as possible. read more

I only wish I had met James years ago! James goes above and beyond to help you make the RIGHT decision for your financial future. He's the only mortgage broker I've ever known who takes the time to really show you the pros and cons of various loan option and spells out in plain english how this will impact your wealth in the long term. I'm so excited to have James in my corner for all my property investments moving forward. read more

James is a genius! We started out with another broker who had glowing reviews on Yelp.. and dragged us through 2 months of wrong information and heartache. Then we found James and he completely saved us. Not only did he get us approved (not qualified but approved) for 80k more than the other guy could, he was able to keep us informed and educated. He acted incredibly quickly when we needed him to, and I can't imagine ANYone else could have made it all happen for us. I don't know if it's because he has kids, but he was also amazing in dealing with us when the real numbers came through at the end of the process and we completely freaked out while trying to make sense of book of papers with giant numbers. It's a terrifying thing buying a house, especially in today's economy... but James made it happen with a good rate and a monthly payment we feel totally comfortable with. I make sure to recommend him to every person I know. He makes miracles happen read more

James was very personable and a great conversationalist in our first meeting. I knew straight away that I'd like him. As things progressed with the purchase of my house, he was available and easy to talk to when I wanted to change things, say convert the loan type to a fixed interest loan. Later, during the paperwork gathering stage, I had some problems with some of his secretarial staff. Confidential information was sent over email unencrypted. I was asked to send in redundant information. All of which seemed like a communication problem on the Mortgage Trust side. The final ding was that I asked multiple times for the house appraisal for the house after I'd signed and never got a copy. But James was available and knowledgeable. I would definitely do business with him again. read more

James is as good as they come. Friendly. Fun. Honest. Smart. Experienced. That pretty much sums up his skills as a mortgage manager and my experience working with him. He and his team are also very responsive and helpful. He helped me get in to my home (and many others I know) with an extremely low rate! I would recommend him to anyone who asked about mortgage needs. read more

James is a financial wizard! He understands more than just the complexity of mortgages; he understands personal finance as well. He helped me look at more than just a loan on my home. James painted a good picture of how my mortgage factors into my overall financial picture. Other mortgage brokers I have worked with spent lots of time throwing jargon at me that I didn't understand. What makes James different is that he looked at me as a person first, and presented options that aligned with my goals and my situation. When I wanted more technical info, he had all the jargon at the ready, and he explained it all in ways that made me feel comfortable, like I knew what was going on. If you want a mortgage broker that can help you step by step through the process of taking on an enormous financial transaction, I highly recommend working with James. read more

I've worked with James over the years and I would highly recommend him. He's mindful of client needs, highly ethical and knowledgeable. He's a true Portlander with his shop-local, eat sustainably mentality. I love this guy and so will you!! read more

I emailed James a few questions, he was super friendly and helpful. I am not able to qualify for a mortgage for another few years, but James was still helpful and encouraging. Most home loan guys would not give me the time of day, let alone respond to my email in a helpful manner. When the time comes to buy a house down the line, this will be the first guy I call. read more

I worked with three different mortgage brokers throughout my home purchasing process, and the guys at PDX Home Loan, not only offered the best customer service, but also matched the lowest rates in the market. I also found these guys on Yelp, and was impressed by their consistent 5-star reviews; and they certainly deserve it. James and Jessica were both amazing: very attentive to our needs as first time home buyers, very methodical and organized through the process, and really kept everything moving along on our timeline. As a millennial, I truly appreciated their easiness to work with new technologies and virtual tools, particularly for uploading files, communicating loan details, and signing documents. I will certainly recommend them to my friends and family, as well as use them again for any other properties in the future! read more

I first talked to James about refinancingin 2008, he asked me a few quick question and said "It really doesn't make financial sense for you to refinance at these rates". This same scenario replayed itself once of twice over the next year or so, until finally, in mid-2010 James got in touch to let me know that interest rates were finally where I needed them in order refinance. So we got things started, he locked us in to to a low rate right before they were going to rise again. Then I sat back over the next few weeks and basically did nothing, until before I knew it was signing papers with a notary, and my mortgage was way lower. Working with James was a pleasure. We were starting to stress about what type of loan to get, and how much to put down, so he came up with all these charts and graphs showing the benefits of each scenario we were considering, and then some alternate scenarios that made much more sense than what we had originally come up with. We were so pleased with his service that we immediately called my sister, my mom and my father in-law telling them that if they had even an inkling of a desire to refinance, they should just call and talk to James. they all called and he got each of them exactly what they needed. read more

When it comes to mortgage brokers in Portland, Oregon, no one compares to James Adair and www.PDXHomeloan.com. James is great to work with, and I would NEVER think of using anyone else for my mortgage needs. He always comes through in the clutch! When my wife and I were buying our current residence, I had recently changed to self employed which complicated matters. but James and his staff were able to work it all out and get us a great loan. read more

James is the man. I talked to a couple of mortgage brokers before getting in touch with James, and they were sketchy, unhelpful, and incapable of answering first time homebuyer questions. When I first spoke with James, I knew he was my guy. Professional, courteous, and a mortgage wizard. He got me through the preapproval process with minimal headaches on my end, sent me very detailed charts showing the financial picture for a number of different loan options, and when the time came to lock in, got me an outstanding rate. On top of this, he setup my loan so that the PMI was paid by the lender, upfront, saving me over $2000/year! Phenomenal. The entire process couldn't have been easier, and James and his assistant Jennifer were very helpful every step of the way. I'll highly recommend James to all of my friends in the future, he can't be beat. read more

James and his team are champions. They made my home buying experience smooth and kept me up to date through the entire process. Definitely using them in the future. Thank you! read more

I cannot begin to tell you how terrible this group was to work with. As someone with a background in real estate I was stunned to see the complete lack of oversight after my initial meeting with James, which went so well. Watch every detail of every document they send you - do not expect them to be correct, or for the company to keep you in the loop of what is happening. Not one of my expectations was met in a very expensive refi loan process that stretched out for weeks and weeks. The final error - which I discovered in the closing docs and three days before the loan was to fund - would have cost me an additional $3,750. over an already extremely expensive refi loan. You are paying these people to communicate with you and help you through this process. Instead, it was just week after week of me supplying documents and then asking for updates, timelines, and final numbers - which I was given TWICE - and then were $3,750. off, as I had to point out to THEM the day before closing. Every time I had to call with a question on e-sign documents that suddenly arrived in my email - and which were completely at odds with our discussions and agreements - I was met with, "Well, that's a different department. Or, Oops! That's wrong - let me get back to you. Or, oh yeah, I meant to tell you..." Or they get back to you days later. Or there is some huge reason that completely changes the terms of the loan and initial agreement - and while perhaps understandable - should have been communicated to me via phone or email - not just a shock e-sign document in my mailbox. They were completely unable to come through on any of their original promises and I wasted weeks and weeks and weeks. Terrible. I canceled the loan the day before we were to sign closing docs. Thank God. Still waiting for the promised return of my $929. appraisal fee. read more

We just bought our first home with help from James Adair and his team. It all went very smoothly and James was patient in explaining the process and answering all our questions. He even made personalized video presentations to explain concepts I wasn't understanding! The whole team was responsive and efficient and helped guide our decisions without ever being pushy. I'm so grateful to have come out of this not only the owner of a lovely home but also with a better understanding about investing and managing my finances going forward. They also provided multiple useful tools/apps/ services that help with each step from shopping to buying to moving and beyond. I highly recommend their services and would happily work with them again! read more

Thank you is an understatement to you and your team (especially Jessica, she was incredible!) for the level of professionalism, use of technology, friendly and easy going demeanor and the entire stress-free process we've experienced with this transaction. I was somewhat reluctant to just go with somebody from yelp, but I'm so glad it was you! We were on tight timeline to get preapproval, so we can start looking for a home within just days. Thank you a million for making this transaction so pleasant and FUN! Did I say fun? Yes, which is very rare during a big transaction like this. I cannot recommend your services enough! You're so personable, sharp, funny, professional, and very knowledgeable. I feel sorry for people that don't get the James Adair experience! read more

James helped us get our first loan. Not only did he help us get into our first home, he helped paint a financial picture of our lives and how our home and mortgage fit into that. He and his team were great to work with. Not only was it a great experience but we continue our relationship 4 years later. read more

James and the entire team were so incredibly helpful throughout the entire process. Their high level of expertise and customer service made our transaction run far more smoothly than I had imagined possible. They were prompt with all communication and paperwork and kept us informed at every step. read more

This review is long overdue. James Adair and his team were instrumental in my home purchase. The process was very smooth and user friendly. Since I couldn't be in the office to turn in paperwork and sign documents, the team at Sierra Pacific mortgage were instrumental in helping me make this process easy with e-signatures and plenty of phone calls. read more

Love this team!! They helped to resolve issues with my previous loan and walked me through the process every step of the way THANK YOU!!

PDX Home Loan is the best! James and the whole team were incredible. This was our first home, and the whole process can be very confusing. Every question we had was answered in a way we understood, and thoughtfully re-explained when we didn't. We had a few unique issues that arose during the process, and my wife Annie and I were just amazed how hard the team worked to get them resolved in what seemed like an impossibly short amount of time. They worked late hours, and early mornings for us. I'm not joking! We got lucky and found PDX Home Loans through a friend. Take my advice, they will make it happen for you. We could not be happier with our wonderful new HOME! Thanks again James! read more

We found James right where you are right now in August and chose him solely based on his positive Yelp reviews. And my wife and I cannot express more how amazing James was with our first-time home buying experience. James' expertise, responsiveness, & personable nature made working with him awesome and made us feel confident we were working with the right guy. Another factor we especially appreciated was his staff at pdxhomeloan.com working behind the scene. At the times when James was out of reach, Bonnie & Joy were there and were more than able to answer our questions and got us moving along. This is as pleasurable as getting a mortgage gets, people! :] It's now been a little over a month since moving into our new home, our dream home. A special thanks again for making it all possible! - Pip & Margaret read more

I've now used James and his staff twice now to get mortgages. First time was for my first home purchase, when I was new to Oregon. The second was my recent condo purchase, which ended up being a far more complicated and protracted transaction than I ever imagined. It was further complicated by the fact that I was buying with an existing mortgage still in place. James was able to find a way to make it happen, and walked me through what it would require. He and his assistant Jennifer exchanged literally scores of emails with me during the process, and made it as easy as possible to gather up all the necessary paperwork to get it done. When I come up with just barely enough cash to pull it off, he found a way to get the closing costs as low as possible to get the deal done. He pulled multiple rabbits out of the proverbial hat, and I owe him a debt of thanks. When the loan approval process started to drag on and on due to delays with the lender, he stayed on top of things and helped to push for the quickest possible close. They are also on friendly terms with lots of local realtors, and this also helps to expedite the process. They even recommended a great local insurance agent to me for my home-owner's insurance. James and his staff are an invaluable resource for any home-buyer, but especially for the first-time buyer or anyone who is negotiating a complex transaction. He's got a customer for life with me. Good thing, since I seem to keep running into James every couple of weeks at various pubs around town. :) read more

As trouble free and easy as it gets on the mortgage side of things. James takes the mystique out of the first time home buy, lets you know what is within your reasonable bounds, and works toward putting you in the best position with your future loan as you can be. Very down to earth and able to be relied upon endlessly through a sometimes harrowing experience. read more

We have used James and team for 3 mortgages now. They always have everything under control and keep in communication so that I never have to wonder about what is going on. My situation was complicated with income from multiple rental properties and such but it was no problem for James and everything went smoothly. read more

I've worked with James on two occasions, once to refinance our rental and once to refinance our home. Both times, James was extremely easy to work with and knowledgeable. He walked us through all of our options and even jumped on a conference call with us (all of us in different cities) to go through the list of questions that we had. James locked us in on a super low rate, and even got us down to a 20 year option. A true professional all around, I would definitely recommend James to anybody. read more

I am so grateful for the fine folks at PDX Home Loan that I don't even know where to begin! Maybe it was the fact that they took on my complicated case and made it all happen in three weeks flat. Maybe it's because they actually listened to me and tried to understand my situation fully, unlike other brokers who shall go unnamed. Maybe it was that I could call or email them at any time and get a response almost instantly. Or maybe it's just because they are total pros through and through. If you are the kind of person who is organized, driven, and knows math, you owe it to yourself to get a broker who's not going to hold you back but rather make the entire process a pleasure. You want someone who's going to impress you with their own level of organization, focus, knowledge, and experience. Getting a mortgage and closing a home is stressful, and things can often feel like they're out of your control. That's why you need James and his amazing staff (with shout-outs to Joy and Jessica!) to handle your case---you can trust them to do it right and yes, they'll even make you smile in the process. read more

I turned to James tell me to refinance a 4-Plex that I owned in Portland. For several months I had been dealing with another broker who assured me they could find a loan. He located a bank and had the appraisal done. On the date the paperwork were supposed to be signed off by your bank, I received notice that the loan have fallen through. I was fortunate enough to recover my appraisal money but I was without a loan and wasted two months of time. James came through and was able to find a loan given the difficulty of trying to refinance this type of property. We looked at several options and tried several different ways to get the refinining done but the banks were very problematic. I had just about given up and then was taken over by a serious illness. James however continued to work the loan though and he was able to secure a very favorable one with a great interest rate. He exceeded my expectations as to what the loan would cost and the payback period. Anyone looking for a loan in the Portland area should call James first. read more

James is the man! I used him on the purchase of my most recent house, and continue to refer people to him because he is not only knowledgeable about the market , but he is also really fun to work with. James was never too busy to deal with all of my questions and concerns. If I was high maintenance, he never let on. read more

James Adair was a great help in finding a mortgage and explains all the options as a first time home buyer. The reason for 5 stars goes beyond the his professionalism and the responsiveness of the entire staff. I called him for help with the final negotiations and he offered great advice, which helped seal the deal. His understanding of the market and my concerns were so very valuable. When making a decision that truly impacts your life it's so important to have a person that is trustworthy. I look back and realize how valuable his expertise and experience guided my in the months leading to the day I received the keys. Thank you James!! read more

My husband and I were buying a house in Portland from California. Being out of state during the home buying process definitely adds a different kind of stress. James and his team made the process as simple as possible, keeping us in the loop every step of the way. We are so grateful for a smooth transaction! Thank you! read more

I'm so grateful my friend referred me to James Adair of PDX Home Loan. JAMES IS THE BEST. I was confused all the options out there, but James communicates so clearly and articulately about the big financial picture -- it's just what I needed to make informed and sensible decisions about my future. Personable and professional, James comes with my highest recommendation! read more

Everything went well, James and the team have a well oiled process. The only reason I am leaving 4 stars instead of 5 is because there was a strange issue with a car I had leased, purchased, and sold that kept coming up. We had to repeatedly show documentation that we no longer 'lease' the car despite no longer owning the car... that verification process seemed to drag on longer than necessary. The actual mortgage process went very smoothly. read more

This wasn't my first refinance, which is why I had so much anxiety at just the thought of going through the process again. After reading the stellar reviews of James and his team at Aspire, I felt confident I'd be in good hands. To say they went above and beyond my expectations does them a huge disservice. James is very knowledgeable and straightforward; Jessica is incredibly organized and efficient; Paul and the other members of the team are endlessly helpful. And as if that wasn't enough, they are all patient and friendly. What could have been a stressful process was made seamless with clear communication every step of the way. I highly recommend James and Aspire! read more

James Adair handled our loan application for a mortgage. My husband and I are both self-employed which means extra documentation to wade through. James explained everything to us with warmth and patience. He was highly skilled at maneuvering through the process with us and clearly explained various options based on our circumstance. We highly recommend him to anyone looking to purchase a property or refi! read more

Honest. Hard-working. I wasn't able to qualify, but James and his very-nice assistant Jessica told me what they'd need to see in the future to get a loan. The future came in about 6 months, and I got an amazing re-fi! Some mortgage folks don't return calls with bad news ("I can't get you a loan right now"), but James and Jessica were on top of it, kind, and straight-forward. I can't speak highly enough of these people! Good human beings, and good professionals to boot. read more

James and Jessica were so amazing to work with!!! The pre-approval process was super simple and easy, James was very attentive and went over all our options with us. When we found the right house they expertly guided us through the transaction and helped us overcome a few obstacles that popped up along the way! I would recommend my friends and family to use James and his team and will definitely find them next time I need a mortgage expert! read more

James and his team were recommended to me via Urban Nest. They couldn't have been a better fit, and the two of them were the perfect team in helping me through the entire process of buying my first home. James, and everyone else I dealt with, was friendly, informative, kind, and made me feel great about the entire process. Thanks again to James and his team! read more