Called on 10/2, was promised a call back by Kevin the next day since he was the only one who could…read moretalk about the apartment I wanted apparently. Called on 10/4, got Kevin. He wouldn't even talk with me for 1 minute, said he had urgent business, was promised a call back on 10/5. Called 10 more times over the next weeks and left 5+ messages and never got one call back or even got anyone on the phone. If you are thinking of doing business with them don't. They aren't professionals. I think the owners must be getting high all day or something given their lack of basic courtesy or ability to answer their phone. Edit: Kevin finally got back to me on 10/17. To tell me that "We are not interested in working with you. Please stop calling our office." They are not serious people to do business with.

I have never written a review on yelp before, not even a restaurant or coffee shop. This is…read morewarranted. Please do yourself a favor and read this. Grant and Kevin did not seem to care about my interests as a prospective tenant for a unit in the Pearl District, and the amount of disrespect and total lack of good business sense really should be a warning to all of you. Two things that happened: 1) I was verbally told during my tour of the unit that there would be a hefty move-in fee charged by the building, which would be split between me and the owners. Later, during the lease negotiation, Kevin stated that this was never offered to me as an incentive (hinting that I was lying). I have a good memory, and rather than continue fighting with Kevin on what I knew to be true, I simply asked him if he would reach out to the owners and see if they would offer this incentive. I waited. 2) As a prospective tenant, you should know what rights you have and what expectations are reasonable. You should feel secure in knowing that if and when an appliance breaks during your lease, you have a written commitment from the landlord/owner that they will fix it within a certain amount of time. This absolutely needs to be in your lease. Well, during the lease negotiation, I insisted that Kevin place in the lease an addendum that made this obligation a part of the lease. Despite his promises in e-mails that the landlord is responsible for appliances (if the tenant doesn't break them), those e-mails mean absolutely nothing under Oregon law because the lease itself contains what is called a "merger clause" (meaning any prior writings or discussions are superseded--I am a commercial litigator). I waited. Well, after a day of waiting to hear back on my two simple and genuine requests, I get an email from Kevin stating that the owners had "pulled" the offer to lease me their unit. I honestly could sense this was coming, because these two gentlemen probably rarely, if ever, take the time to consider a tenant's point of view and make any alterations whatsoever to their "standard" procedure for signing leases. They simply do not "negotiate." This is not the right way to treat people. Landlords are not doing tenants a favor by "allowing" them to live in a unit. You are spending tens of thousands of dollars and putting your safety and well-being into the hands of these people. To be treated as if you have no say-so or valid input (and even be accused of lying) is a terrible way to begin a year-long relationship with people who are supposed to have your best interests at heart. Never will I ever deal with Pearl Property Management again. They should be ashamed and re-consider their business tactics. A report with the Better Business Bureau, sadly, may not be enough to inspire a change.

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

Terrible management with Bristol Urban properties. Lived in my apartment for over 4 years. Every…read moreyear it got worse. There was a new manager every single year. In the last two managers were totally incompetent and rude.

I lived in 3 separate Bristol properties over 8 years (Mt Tabor, Adare Manor, and The Vintage)…read more Overall, I'm satisfied. Here's why: Pros: 1) Lease transfer policy. They allow you to transfer to another vacant unit at any of their properties at any point in your lease- without large fees. This allowed me to easily move within the company several times as my circumstances changed over the past 8 years. 2) Building managers. My experience has been that the building managers (who usually live on site) are friendly and responsive to texts or phone calls with concerns. I enjoyed the community feel of having them there and developing relationships with them. All three were lovely people. You won't find that at corporate rental agencies. 3) Charm and location. These buildings are old and unique, and located in desirable parts of town. Cons: 1) Moisture control. I dealt with mold in all three units I lived in. It takes extra effort with cleaning and ventilation to keep manage this (temp monitoring, window fans, etc). But I never felt my health was at risk. And Bristol always repainted or repaired walls when I requested over the years, and were lenient with repair fees each time I moved out. 2) All three units I stayed in were very old and lacked updates. So obviously the cabinets, doors, shelves, etc. were not in perfect condition. I made the best of it. Based on my experience, If you're a good tenant, Bristol will be good to you. There are quirks to living in old buildings, but I found it charming most of the time. And I have wonderful memories from my time there.

I have worked with Living a room for nearly 8 years now, and they have managed two duplex…read moreproperties for me. Since I recently sold both properties, I am in a good position to assess their level of service throughout the process of onboarding, management and ultimately disposition of the property. LR makes it very easy as an owner. They take care of everything quickly, and are responsive to both my needs and more importantly, those of my renters. I had several managers responsible for my properties over the years, and most were very solid, and they handled the transitions from one to another very smoothly. I would like to especially recognize Ash, who was responsible for monitoring and arranging all maintenance on my properties; she is terrific! She was always very responsive and responsible, and answered my queries or made sure they were handled, even when she was on vacation. Moreover, she personally made sure to get things done quickly and to a high standards, both when required by the renters but also to help me get my second property sold. I will miss working with her in particular, and with LR in general. Very solid organization, and I highly recommend them if you need a property manager in Portland.

Wish there was a zero star option. Totally disorganized at best - beyond terrible. Too many…read moreproblems to list here but include complete disregard of tenant's obligations and tenant damages to property cost us thousands of dollars to remediate. We were charged for services not performed and/or unnecessary - in fact, the only service reliably performed was collecting rent and taking out their percentage. Run, don't walk, from this company. We are so unhappy that we intend to report to real estate commission.

I am very happy with my service and interaction with SYLO! Richard Escobedo is top notch! He went…read moreabove and beyond his job and made sure my Family and I were not only taken care of, but also set us up for the foreseeable future with his confident and friendly recommendations. I could not have asked for a better experience and I am 100% satisfied with SYLO and it is because of Richard. I feel confident that any and all request will be taken care of. I know how hard it must be during these crazy times but everyone I've had the pleasure of dealing with has been very accommodating and professional.

I lived at The Weidler and they are totally unconcerned with resident safety. They use the Door App…read moreto access to the building and units and I had access to a random resident's apartment for months. I told Joy about it three different times and each time she seemed horrified and then did not revoke my access to the other resident's unit. Upper management at Sylo was also not concerned with this, probably because they're too busy scamming residents who are moving out with bogus fees. Not worth the money, not worth the hassle, not worth the risk. They're gonna get sued one day honestly.

We recently booked with Vacasa Arizona-- attached is our review of the rental below…read more This is a really nice rental. Modern, clean, well maintained. Stocked very well as far as blankets, kitchen items, soaps, etc. The decor and furnishings felt higher-end and the beds were very comfortable. The master shower is very big! Not to mention, the backyard was absolutely beautiful, the pool was very clean and it just felt so serene. The house was in a great location-- central to almost everything. There weren't any huge negatives, but a few things to note. Dirty sheets were left in the washer (didn't smell good), the carpet is a bit worn, and the shower curtain liner in the smaller bathroom is pretty ripped and needs replaced. Toilet paper was very low-quality as well. Communication was more automated than I'm used to (large company) but the info provided was helpful and I had no issues. I would definitely consider staying at this spacious and centrally-located rental again. We felt it was decently affordable compared to other options nearby.

this is my second time to rent through vacasa. Both times there were fairly small issues…read more(internet, tv and chair rentals). I reported the issues as soon as we arrived both times, and they would respond but never fixed the issues Bottom line- once they have your money they are done. No customer service - they literally do not care if there are problems. Avoid

Justin and team are beyond compare. I've been a property investor in the Portland area for more…read morethan 20 years and have worked with varying degrees of conscientious PMs. Justin is the first professional who balances the priorities of tenants and owners and strives to get ahead of maintenance and other issues before they become a problem.

I can't praise enough for this team! From the very first interaction (inquiry for availability)…read moreand every interaction following the team was above and beyond. No robot or AI responses. Genuine, friendly, super helpful and attentive. Justin always provided the best customer service and makes you feel like you're his only client. His quick replies and constant can-do manner makes you feel truly appreciated. The property was amazing, well kept, and a great location as well. If I could only rent from this team every time I'm in Oregon, I would be happy as can be! 10 out of 10, A+ ... no team can beat this one!

PDX Property Group is a very friendly and welcoming team! They are able to answer any of my real…read moreestate questions. When I'm ready to buy a house, they are at the top of my list! Agent Randy Cook is very helpful and a wonderful face for the team. I've spoken with him on multiple occasions during PDX Property events. His knowledge on the Portland area is super helpful and it's wonderful learning about it from someone who was born and raised here. All the events they host have been a great chance to see the opportunities around the city and I love interacting with them all.

Our realtor is Whitney Bishop. She helped us buy and sell our houses in such a supportive and low…read morestress way. We really appreciated her knowledge of the process and her encouragement. We highly recommend her and PDX Realty.