Honestly, I couldn't be happier with the service! Being a first-time mom, I needed some extra help…read morearound the house. This was my first time using a cleaning company, and the results blew me away. Katty and Leidy were amazing! They were incredibly helpful throughout the booking process and even checked in while the team was cleaning to make sure I was happy with everything. The crew arrived on time, was super friendly, and did a fantastic job. Thank you so much! Highly recommend!

Bright N Fresh was seriously the best investment during our move-out process!…read more I am one to always do things myself to save money, but this time around, I wanted to try out a cleaning service out of convenience. We lived in our apartment for over 5 years, so I did not have the time or energy to deep clean it while also juggling a full-time job, packing, and moving out. From start to finish, the team was very communicative, flexible, and friendly. They are very quick to respond and to send updates. They also have coupons occasionally! Overall, I feel like their customer service was top notch. For the actually cleaning, it was more than I could have imagined! Our apartment wasn't in horrible shape, but Susana was able to get rid of stains and gunk that I've tried to get rid of all 5 years! She got into corners and spaces I would not have been able to do on my own. AND, she was a one-woman team! Our property manager was shocked and said that he had never seen an apartment so clean at the move-out inspection. Lastly, I would like to share that we got our ENTIRE deposit back! No need for a separate cleaning fee. I could not recommend Bright N Fresh OC more. They have really changed my perspective on hiring a cleaning service rather than doing it yourself. If you have the means, it is definitely worth the price!!

Excellent cleaning, communication and service! They were flexible with my move out schedule which…read morewas very tight and I had exactly 1 day available for all move out jobs to be performed. They brought their own cleaning supplies and even found several items I had accidentally left behind.

Far exceeded my expectations!!! The Team arrived exactly on…read moretime and did not waste one second. They were the best cleaning service I ever used. My floors were dirty from construction I couldn't even clean it and they had it spotless. My other cleaning services never mopped under beds or behind furniture or got rid of cobwebs. My house was spotless and they insisted that I walk through each room with them so I could let them know I was satisfied. I am extremely happy I found them. They care, they are perfectionists, they're quick, and professional. Highly recommend.

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

I'm so grateful to have found Maria and Diego! Not only do they do a fantastic job but they are…read morepunctual, trustworthy, and so kind. It's been 8 months of their cleaning service and I couldn't be happier with them!

Diego & Mary are amazing! They have incredible attention to detail, not only cleaning every inch of…read morethe house extremely thoroughly but adding finishing touches everywhere to make our place look brand new. They are excellent communicators, are always fast and punctual, and are just incredibly nice people - we look forward to every time they come by. Even our cat loves them!

They came to my house about 25 minutes late but they made up by doing a great job. I requested a…read moredeep cleaning. I asked for the stove to be cleaned which is extra. They got all the burn marks off from the glass stove top and the inside is sparkling clean. I had some gunk on my sink faucet and they were able to remove that. They finished the job very fast and my house smells very fresh. I would definitely recommend their service. I want to do this deep cleaning once or twice a year.

Have been using Elena for years!. Her team is so efficient and fast! And extremely fair in pricing…read more She has trusting staff which is always important as well. Cannot recommend enough!

She helped us with a move in cleaning and did a great job after we received the keys to a messy…read moreapartment! On time, quick and thorough. Helped so much and at a very reasonable price.

Lack of professionalism and work ethics!…read more Mia and her co-worker were running late. So i called to confirm they are on their way and/or to make sure they were able to find the place. She did not answer the phone. I called again 5-10min later, she picked up the phone and I asked to confirm all the above, and she spoke in a way like it was normal that she was 15-20min late (duh) and said they were unloading the stuff from the car. ok. They came in and the attitude began right away. Maybe it was because there was miscommunication between the 2 properties I was quoting with her about whether or not the place was fully vacant (I was in the process of moving), but hey, nowhere on their page does it say they don't work on non vacant properties. So I kinda tried to help out, move stuff around for their access, told them not to go into areas where they cannot access understanding the challenges. But the attitude was still there - from both of them, but coming more from her co-worker. Rolled her eyes when she opened the fridge... if the place was clean I would have not called you, would I? There were couple of spots I pointed out to Mia that weren't well cleaned, so she took care of it, and I was hoping that sends a message that i expect a more thorough job. I went to do my workout in the garage and let them finish up. They finished earlier than I expected, nonetheless... I try to be empathetic towards people, even when they give me an attitude at first, understanding that we all have challenges in life. So i tipped them 50%. After they left, I noticed that they had not cleaned the windows properly nor the cabinets and oven in the kitchen as was asked. They did not work to get the place cleaned properly, they work to get their 2 hours minimum done. And on top of all of that, when my former landlord called them to confirm what work they had done, she told him that she was told to do light cleaning and clean the furniture only. Even though they did "clean" the bathroom, the windows, as I had communicated and sent pictures of prior. Her receipt states "deep cleaning", the stains in the cabinetry prove that they were unprofessional, especially as they claim furniture was all that was asked of them.

I was very impressed! They did a great job with our deep clean and we loved the results! They were…read moresuper easy to communicate with and flexible which we appreciated. I loved that they gave me a set price and told us exactly what was included. We 100% will be booking them again for any future cleans and we already recommended them to our neighbors/family!

Janyt and team are fantastic! Janyt has been helping clean my home for over a year. Everything is…read moreso top notch, their work is exceptional and pricing is fair. The joy I feel coming home after it's been cleaned is priceless. Highly recommend OC Tidy Maids.

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

Mayra is AMAZING!!! We just bought a condo that was in rough shape and she and her crew helped…read moreclean it up once we got everything painted. Check out my before pics of the shower!!! I tried cleaning that stain out of the shower with cling bleach, bartenders keeper and even tried a reddit hack that failed and couldn't do anything to get that stain out. Then Mayra comes in and works WONDERS!!!! She was very flexible on what needed cleaning and just so nice. I highly recommend!!!

Mayra was super responsive and was able to clean our new home for us on a days notice. She is very…read moremeticulous, responsive and on time. Highly recommend!

Maru's cleaning service SUPERSEDED my hopes/expectations!!! My home ( 2 story ) hasn't been this…read moreeye appealing/cleaned this well, since we'd moved in!!! I HIGHLY RECOMMEND this cleaning service with 10 stars!!!

My go-to team for deep cleaning! Maru and her team always do amazing work at my townhouse after a…read moreprevious tenant left the place in a bad condition. Overall, they brought my stove back to looking new again as well as the whole house!