Great service , Wonderful woman working there ! Doctor was…read morewonderful .. My new optical place.

Was out on lunch and saw this place next door so I figured when I had time I'd stop in. I went…read morethere for my annual exam and for new glasses. Was greeted by a young lady and I believe her father at the front desk who were very nice and knowledgeable of what I needed. Spoke briefly with them and learned they were under new ownership. They have tons of items to choose from and if not they could order them online for you too. Once signed in I saw the doctor who was very polite and professional this place is a gem on Steinway especially with some of the other eye spots hitting you over the head with prices! I'll definitely be recommending to friends and family. Thanks guys

DEN OF THIEVES!…read more Stewart Paul and Jamie Rose in Howard Beach Queens are in cahoots with each other. Do not go to these places. They sell over priced frames and hold off on giving you the manufactured issued case that's supposed to come with it, so they can sell the cases for more money. Their customer service is horrible, and for the money you can let them keep their snooty attitudes, and go to a place like Lenscrafters in Kings Plaza Mall and get the customer service your hard earned money deserves. Please see my Jamie Rose review if want more detail on my experience with Stewart Paul.

Not sure why the bad review? This place has personalized…read moreservice! The prices for lenses and frames are very good, no comparison to lenscrafters. I bought glasses here and enjoyed the specialized service that you get compared to big corporate chains. I bought a Valentino frame and wasn't charged extra for the case it came with. Highly recommended!

Interestingly, my eyesight has improved. So, I had to just…read moreupdate my lenses. Stopped in on Thursday the 29th. I was told my glasses would be sent out that day. It would take about a week to process. Talk about lighting fast service, Josh called me on Monday October 3rd to inform me my glasses came in. My new lenses are excellent! Thanks to Josh and Patti for all their assistance! JG Optical is located at 108 Broughton Ave. Bloomfield, NJ.

I went there to get my glasses fix. The screw came off and the guy fixed it really quick with care…read moreand professional.

This is the best optometrist I've had in NYC and I plan to stick with them. Let's start with the…read morepositive: the doctor. He is amazing, patient and understanding. He takes his time to explain and LISTENS to your questions and even complaints (like I had) He has a love for Pokémon so that was also a plus. Ok here's the negative: the staff. Why is it always the staff?! Don't they know the front office is representative of the doctor? Most people have to deal with them more than the doctor. They made 3 mistakes and truly pissed me off. One, they quoted me $100 for my contacts but they were actually free because of my insurance. Two, they never called me when my contacts came in. So when I finally called to get an update they said they did call me but I quickly said I never got a call nor a voicemail. She never ever uttered an apology. An apology would have diffused my irritation. Three, I specially asked what time they closed and she said 6pm. I arrived there a little before 5:30pm (they are a 30 minute walk from my house) and they were completely closed for the day. I called the next day, and told the same girl what happened and yet no apology yet again! The customer service is truly horrible but the doctor really makes up for it. There were only 2 girls working there the last time I was there so I'm not sure who I spoke with but these girls really need some manners.

This is probably the worst customer service experience I've ever received from any retail location…read more My current rimless glasses have loosened and I walked into this store to see if they can tighten it, I walked up to the lady at desk and waited for her to end her phone conversation, when she hung up I explained to her that I did not buy my glasses from this store and asked if they can tighten the screw on my glasses, I even offered to pay for the service. The answer I got was short and assertive and most of all shocking: 'we don't have a lab in this store, now get out, you didn't even buy these glasses here'. I tried explaining to the lady that I just said I was willing to pay for this service, all I heard from here was: 'get out; we don't want your business here!' Gaining new business is not their strong side... I would recommend anyone that is looking for fair service and decent customer service stay away from this place. I ended up going to the glasses store down the block and they took care of it nicely and for free.

The prices are on the high-end, but so are the glasses. I've been going here for years and they…read morehave a great selection and knowledgeable staff. I was running late once and needed replacement lenses. The staff was able to pull up my prescription and so that they could have the lenses ready when I arrived and even stayed open 10 minutes later so that I wouldn't have to come back the next day.

Title: Predatory Billing, Retaliation, and Complete Lack of Transparency!…read more Avoid this establishment at all costs, especially if you are a union worker relying on your benefits. Flatbush Optical on Flatlands Ave and Dr. James Kim engage in severe deceptive business practices and predatory billing schemes designed to exploit consumers and drain insurance allowances. This doctor and Flatbush Optical are a stain on the community and they are predators. Do Not frequent this business. I visited this provider explicitly requesting union-covered frames and standard progressive lenses under my United Federation of Teachers (UFT) benefit package, which contractually guarantees a $0 out-of-pocket balance. Instead of honoring this clear instruction, they attempted to force an illegal balance-billing scheme upon me, hitting me with unauthorized upcharges and unrequested premium lens add-ons.When I demanded a clear, transparent, line-by-line itemized receipt to see why I was being charged, they flatly refused to provide financial transparency. They intentionally hid the billing breakdown from my sight to prevent an official paper trail of their predatory pricing structure. Worse yet, I later discovered they surreptitiously locked and exhausted both of my optical certificates, submitting a fraudulent $600 invoice to my insurance provider for products and premium modifications I never consented to or signed for!To add insult to injury, the owner actively withheld my legal prescription until I threatened to contact New York State regulatory boards. Even after taking half of an unauthorized payment from my debit card, they tried to claim it was an "innocent mistake"--only after being caught. Most maliciously, on August 31, 2026, to retaliate against me for filing a legitimate chargeback claim with my bank and reporting their misconduct to the UFT Welfare Fund and General Vision Services (GVS), the doctor went into the system and filed a claim that has now locked my benefits and made me completely ineligible for glasses for the entire year. Because of this systemic fraud and ongoing retaliation, I have filed formal complaints against them with multiple regulatory agencies, including the NYC Department of Consumer and Worker Protection (Case #020967-2026-CMPL), and escalated the matter to state licensing boards. GVS has already verified their overcharges and calculation errors on their end.Protect your insurance certificates and your wallet: stay away from Dr. James Kim and this corrupt storefront. (Please note to readers: This predatory location is separate from Flatbush Eye Care at 1054 Flatbush Ave).

Recently moved to Starret City. Found this place by accident. Love the doctor and all employees…read morethere. Very reasonable and fast service! Everybody is so nice! Try them!

Dr. Sklar is one of a kind great doctor and personality like no other. He takes the time to make…read moresure everything is okay with your eyes. He goes soup to nuts toensure great results. Use him and I promise you'll never use another. Frank Gaeta

Very good place doctor gave a good eye Examination staff…read morevery friendly helpful recomend this place.

Place is very good. The staff is very welcoming and polite , they take care of you as soon as you…read morewalk in. The have a wide variety of options for glasses. I ended up getting a pair and i brought in my own pair so got two. They give good discounts too. Place is always maintained clean too and its right next to the train

Exceptional service! staff is very helpful and loved the optometrist, lady is knowledgeable in her…read morefield. I have been going there for years.