Eye Candy is a great store. First of all, the owners Mark and Dave are super nice. They don't ever…read moremake you feel like you are rushed, only that you are welcome and that customers are highly valued. I have had them go above and beyond what I would expect repeatedly. Recently I had a prescription given to me by another doctor and filled at Eye Candy. It was terrible, but it was the doctor's fault. I went to Dr. Kim at Eye Candy and had the best eye exam of my life. She noticed cataracts developing which the other doctor didn't even mention! She is professional, intelligent, observant, personable, and got my prescription right on the dot. Eye Candy replaced the badly prescribed lenses for me gratis. Amazing service. I've been a repeat customer for years and will continue to be so. Other retailers could learn a thing or two from Eye Candy. Moreover, I have switched optometrists and am having my family do so as well.

This is a great place to get glasses, both because of the beautiful and varied selections of frames…read moreto the excellent customer service. I went in again recently and not only did Dave quickly resolve my eye glass problem, his quality of service restored something in me about simple human connections. He was kind, generous and genuinely just wanted to help me out. It felt like one of those old world experiences of going to a mom and pop shop where the human interaction was as important as the sale. I highly recommend Eye Candy Opticians!

Dr. Shrayman (or someone in her office) sent me a link asking to review her on yelp. Knowing I have…read moresuch amazing reviewing skills? It seems risky, as I don't usually think to review doctors, so if I had a bad experience and you ask me to review, that could backfire. But not in this case. Honestly I went once over a year ago (oops...maybe I should go back. Gotta see if she takes my new job's health care) but the point is she would be where I'd start for another appointment. I can't really go into specifics since it's been a while. And I've had a few eye doctors over my life so she did everything I expect in an exam. It was a good exam, I got what I needed, the office looked nice and clean, there was enough room for parking. I also like that she has a couple of late nights and weekend appointments. That's a BIG plus in my book. If she's in your network, give her I try. I will again.

I had a disappointing eye exam experience with Nicole Cumella. The prescription provided was…read moreinaccurate, and the glasses made with it caused dizziness

I'm totally shocked to hear these comments, My experience with Dr.Childs is nothing but GREAT,…read morestarted going to her in 2016, she did both of my eye Surgeries by putting implants in both of my eyes, she said to me " if you have any problems make sure you call me, shortly after my surgery something got in my eye and after a few hours I ended up calling Dr. Childs, her answering service said she was out of town on vacation, she called me while she was relaxing on the beech... anyway til this day she has been a very good eye doctor

Dr Childs gives only one-year prescriptions. I lost my glasses 13 months after I visited her and it…read moreis against her policy to provide a prescription that is longer than 12 months. So I could not order a new pair of the exact same glasses. Unless you want to pay her for an unnecessary exam every 12 months, find someone else.

Dr Friedman and staff have always been excellent and through, very quick to get my glasses…read moreprescription filled, including suggestions as what to do/not do with my specific prescription. I've continued to recommend them to friends and family. Thank you to the staff and most importantly to Dr Friedman

Had a great experience here. Dr. Friedman explained everything to me, ,, my options and each…read morechoice's risks, benefits, pros and cons. Left the office feeling well guided and prepared to make decisions about the next needed steps.

I brought in my three year old who complained about pain in the left eye for two to three weeks…read more The staff was incredibly sweet and helpful. They took their time and made sure to give a thorough exam. The Dr. was also very informative and her years of experience shone through her explanations and the way she handled our daughter. All in all great place for anyone age! We'll be back in a year!

They are doing their best to solve my issue. We are waiting…read morefor a reply from the lens manufacturer

Dr. Robert Wertheimer with Essex Eye Physicians changed my life with expert cataract removal and…read morelens implant. I now have 20/20 distance vision in both eyes - without eyeglasses! Prior to the procedure, I needed glasses even to see "the big E." The feeling I had of a lump in each eye - gone! Colors and white are now brilliant. The doctor treated me with respectful care and attention, no rushing. Waiting time at appointments was reasonable, and the staff were polite. Prior to the procedure I was anxious and squeamish, and Dr. Wertheimer spoke calmly. During appointments before and after the procedure, Dr. Wertheimer had no difficulty administering eye drops and eye pressure testing. The procedure itself took place at the Ridgedale Surgery Center in Cedar Knolls, NJ. There the nurses were kind and patient. I was given numbing eye drops and intravenous sedation. There was no discomfort during the laser removal of the cataracts. For the lens implant, I felt a brief pain in the first eye. When I was getting eye drops for the second eye, I asked for extra numbing. I felt no pain at all that way. I had a one month wait between the first and second eyes. I would suggest a shorter waiting period whenever possible, because there is imbalance of vision between the eye that is done and the one that isn't done.

Dr. Larisa Kayzerman is a wonderful doctor. She is very attentive. Doctor maid operation the same…read moreday. I'm very satisfied with the result. Rafail.

From the owner: VitreoRetinal Surgery Ophthalmologyread more

Excellent, Great experience in all ways from beginning to end. I pick up my glasses this week…read more Yippee. Highly recommend, Thank you Dr. Schachter and the entire team.

Great selection of glasses across all different price ranges. They are not "pushy" and will help…read moreyou out if you need help making a decision. They take insurance but will price out your glasses with any specials they have going on vs insurance for you to make an informed decision. Parking is easy in the back and only a short walk, or you can park on the street. Either way, it's metered parking.

I'm extremely disappointed with my experience at Upper Montclair Eye Wear and Care…read more I recently spent over $400 on sports goggles, and at no point during the purchase was it explained to me that, once the lenses arrived, only ONE employee was actually able to complete the job. Given that these are sports goggles and we are in the middle of sports season, this information would have been important to know upfront. On Tuesday, I called after being told that the lenses had arrived. I was told someone would call me the next day when the goggles were ready. Wednesday came and went with no call. By Friday, still no call, so I called because I actually need the goggles for the season. Unfortunately, the customer service during that call was incredibly rude and unhelpful. The employee put me on hold for more than five minutes, then came back and asked, essentially, "Are you sure you're calling the right place?" Yes--I was. She then hung up on me. When I called back, I was sent to voicemail. I called again about 10 minutes later, and eventually spoke with the same employee I had spoken with on Tuesday. I was then told that the manager wanted them to explain that there is only one person who can complete the job and that person is only there once a week, so "we'll see what we can do." That is not an acceptable way to handle a customer who has already spent more than $400 with your business and a returning customer. If there are staffing limitations or only one person qualified to complete the work, that should have been clearly communicated when the order was placed--or at the very least when the lenses arrived. I really wanted to support a local business, which makes this experience especially disappointing. Delays happen, but the lack of communication, poor customer service, and dismissive attitude toward my concerns were unacceptable. Unfortunately, I will not be returning, and that's a shame because I would have preferred to continue supporting a local business.

I have been a patient of the Eye Care Center for a few years now and always have been very pleased…read morewith the service. In October, I had cataract surgery. After speaking extensively with Dr. Ditkoff, his recommendation "if you don't do the multifocal lens or crystal lens, you won't be able to see the dashboard of your car" despite knowing that I had had Lasik surgery about 15 years ago. This lens was $3000 per eye. Based on his recommendation I chose to do it. The lens did not work. I was made aware by another another facility that because of the Lasik surgery it is higher risk and And may not work. If I was told this from the beginning I might not have chosen to go with this lens. it would've been my decision. I feel that I was totally misinformed. And now I'm out $3000. Buyer beware. If you've had Lasik surgery know that a multifocal lens may not be the way you want to go. At a follow up visit he had complimented a pair of sneakers I was wearing and said "I like your sneakers too bad you can't see them" I did not find this funny. Needless to say I just had my second eye done with just a regular lens with Dr Boywala everything is wonderful.

First let me say, please believe everything you read about the wait times. You sit in the lobby…read morefor what seems like forever, just to be taken into a room, have something done, and then moved to another waiting room in the back until the next person takes you. But let's talk about Janice who works the front office. She is hands down the absolute worst at customer service. I made an appt for my kid and. I stated my name when I called and gave her my child's info. She asked for group number and I gave it. All is well, or so I thought. She calls me the next day with an attitude before noon saying my child is not coming up in the system. I said well I gave the group number, let me give you the member id and see if that works. I give her the first letter and she says, "no that's what you gave me yesterday and I don't do this, someone else does this, but I'll see if it works." well first the letter of the id and plan are the same. Had she let me finish, she would have found out. Then she just nastier and nastier. Whose plan is this and addressing me by my wife's name, that I never mentioned. Well who is she, it says spouse, what's her relation, you told me that was your name, etc... Her tone, her rudeness, everything just rubbed me the wrong way to the point I immediately found another provider and canceled my appointment. The drs here are good, but not worth the horrible customer service.