This hospital used to be the best place to go for medical care but has fallen hard and fast over…read morethe last 5 years. My mother has had 2 separate times of her going to the emergency department, usually late at night, and been sent to sit in the waiting room for HOURS. Once, we thought that she had a massive leaking infection in a recent surgical site (thank God that was not the case!) and she waited for 4 hours before we realized our mistake and she decided to just come home. Tonight, she needed help with an extremely painful leaking cyst on the back of her thigh. She wad made to sit on that extremely painful cyst (being flat out denied a place to at least lay down as she cried in the waiting room) for FIVE HOURS. Meanwhile, every cough and sneeze that walked in was given a bed before her. I don't know what happened to patient care at this "hospital" but clearly it has died in a corner somewhere....I recommend checking the waiting area.

The hospital staff was good. But the home healthcare manager is sub-par. She decided to stop…read moresending workers but neglected to inform the patient. That is a dangerous situation considering they are dealing with people with medical problems. I tried talking to her and had answers for her concerns but she just kept talking over me and would not listed. So I would recommend Phelps Hospital but definitely not Phelps Home Healthcare unless they get a new manager with management skills.

Delbert Day Cancer Center has the most wonderful staff and caring medical staff. . . They handled…read moremy procedure with every bit of their hearts. I felt safe and felt they cared.Thank You all!

I had two recent falls on my buttocks and was having some minor pain and concerned I may have…read moredamaged something in my back. I was treated as if as I was seeking pain medications and told my x-rays were "Just fine" when I know from past x-rays that I have multiple problems with my spine. Shame on you all for assuming every person who is having pain has an opiate addiction or just wants drugs. Some patients just want answers and to be treated in a dignified, empathetic manner. That NP who was younger than my son was the worst and could really use some training in patient care. Will never go back there!!!!

Beat doctor I've ever seen in the state of Missouri. She really cares about her patients. The last…read moretime I saw her was 15 years ago.

From the owner: Lee Parks, D.O. received her BS in Medical Technology from the University of Illinois, Medical…read moreCenter Campus. She later attended the University Of Health Sciences College Of Osteopathic Medicine, now known as Kansas City University of Medicine and Biosciences, for her degree in osteopathic medicine. Internship was in St. Louis, Mo.at Normandy Osteopathic Hospitals, which exists now as Des Peres Hospital. She is board certified in Family Medicine by the American Osteopathic Board of Family Physicians. Much of her practice life has been spent in Union, Mo.where she worked for 18 years before coming to Rolla in 2007 to become part of PCRMC Medical Group. She has particular interest in asthma, diabetes, psychiatric disorders, musculoskeletal problems and osteopathic manipulative therapy (OMT) which she uses both in diagnosis and treatment.

Not a bad place to go to if you're looking for a walk in. But as a PCP provider specifically the…read morefemale doctor, I have not found her very personable and to have great bedside manners or make you feel comfortable. She's rather awkwardly quiet from a time she gets in there she does not give good greetings or even look you in the eye hardly. The most she looks at you and speaks to you is at the very ending of the appointment. So for like 10 to 20 minutes it can be come quite uncomfortable when you're in the room with her and she's just focused on her computer and barely looking at you or talking to you. Hopefully in the near future they can improve their quality of performance when it comes to communicating and being personable with their patients.

After going to Rolla Urgent Care for about 6 months now-since I am in a certain medical contract…read morewith a particular doctor; I'm not in a position to just walk away and start over somewhere else. Hence-Ashley who is one of the office clerks; pulled a 360 degree turn from her use to be professionalism to her lack of professionalism and disrespected me out loud without any restraints; due to my making an inquiry of the wait time on my scheduled appointment! I was merely concerned because my last scheduled appointment went into a hour waiting period and I was not able to see the physician; I truly wanted to know what the status was at that time on that day; for that particular appointment. Moreover-Ashely yelled at me and told me if I didn't have the time to wait-to go somewhere else! this gesture was shocking and uncalled for-seeing as Ashley had called me the evening before asking me if I could come in at an earlier time; in hopes of helping other clients with their appointments, I did not hesitate to comply with her request. Furthermore-once I did get called for the appointment; the nurse who's name I didn't get; was in a rage and resorted to trying to treat me like a child by her statements to me of how sometimes appointments can take up to an hour or longer; and that's just the way it is, I can accept that or go somewhere else! Hence-like I mentioned I've been a client of this organization for 6 months; and was treated nicely until the day of July 9, 2024. I will continue to receive treatment from my physician who has always been more than professional; but I just wanted to let the public and other clients know of the nasty behavior I had to endured just because of my making an inquiry of the wait time-since there has been a change of ownership; and certain staff is not wanting to play out the transition as a learning curve for all. I deeply regret having to write this review-but I care about my community and want the conditions of the sometime long waiting periods at Rolla Urgent Care can become frustrating-without hurting anyone's feelings.