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2 years ago

Beat doctor I've ever seen in the state of Missouri. She really cares about her patients. The last time I saw her was 15 years ago.

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Rolla Family Clinic - Rolla family clinic

Rolla Family Clinic

(4 reviews)

Not a bad place to go to if you're looking for a walk in. But as a PCP provider specifically the…read morefemale doctor, I have not found her very personable and to have great bedside manners or make you feel comfortable. She's rather awkwardly quiet from a time she gets in there she does not give good greetings or even look you in the eye hardly. The most she looks at you and speaks to you is at the very ending of the appointment. So for like 10 to 20 minutes it can be come quite uncomfortable when you're in the room with her and she's just focused on her computer and barely looking at you or talking to you. Hopefully in the near future they can improve their quality of performance when it comes to communicating and being personable with their patients.

After going to Rolla Urgent Care for about 6 months now-since I am in a certain medical contract…read morewith a particular doctor; I'm not in a position to just walk away and start over somewhere else. Hence-Ashley who is one of the office clerks; pulled a 360 degree turn from her use to be professionalism to her lack of professionalism and disrespected me out loud without any restraints; due to my making an inquiry of the wait time on my scheduled appointment! I was merely concerned because my last scheduled appointment went into a hour waiting period and I was not able to see the physician; I truly wanted to know what the status was at that time on that day; for that particular appointment. Moreover-Ashely yelled at me and told me if I didn't have the time to wait-to go somewhere else! this gesture was shocking and uncalled for-seeing as Ashley had called me the evening before asking me if I could come in at an earlier time; in hopes of helping other clients with their appointments, I did not hesitate to comply with her request. Furthermore-once I did get called for the appointment; the nurse who's name I didn't get; was in a rage and resorted to trying to treat me like a child by her statements to me of how sometimes appointments can take up to an hour or longer; and that's just the way it is, I can accept that or go somewhere else! Hence-like I mentioned I've been a client of this organization for 6 months; and was treated nicely until the day of July 9, 2024. I will continue to receive treatment from my physician who has always been more than professional; but I just wanted to let the public and other clients know of the nasty behavior I had to endured just because of my making an inquiry of the wait time-since there has been a change of ownership; and certain staff is not wanting to play out the transition as a learning curve for all. I deeply regret having to write this review-but I care about my community and want the conditions of the sometime long waiting periods at Rolla Urgent Care can become frustrating-without hurting anyone's feelings.

Bond Clinic

Bond Clinic

(4 reviews)

I've been going to Dr. Hurley at the Bond Clinic in Rolla MO for a couple years now. I am not…read moreusually easily impressed with customer service. Although I have to say Dr. Hurley and his team are very good. I've never had to wait in the waiting room very long. I value Dr. Hurley's "to the point" way of talking to me about my health and health issues. He tells me how and why things are. He tells me what it takes to fix it. He also listens to me and seems to care and take concern with my thoughts and input. His team of nurses and office staff are also very nice and professional. They greet you with a smile and listen as well. I truly value the doctoring and customer service I get from Dr. Hurley and his office. If you are searching for a good family doctor that is great at his job and treats you well. Go see Dr. Hurley and his team at The Bond Clinic in Rolla MO.

I have been getting my allergy injections here for over 5 years. Ok. No problem. But now over all…read morethis Covid pandemic. These guys have gone way too overboard with rules. My allergies flare up bad. I feel I have a cold when I don't. So wearing a mask is so hard to breath. But they don't care. You have to wear the stupid mask inside. Make sure it's nah nah so high. Or they boot you out. They turned into a witch. I'm fed up. They given no respect to there costumes because of this. The ones who are the rudest are the ones who have to do the allergy injections. So find another place. They need to be shut down for treating people rude and disrespectful. I hope state shuts them down. The only sweet lady there was Mary. She had to clean my ears out because they build up wax bad. One out of all. Not good.

Parks Lee, MD - familydr - Updated May 2026

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