Very thorough examination and testing. Kind and professional staff. Able to schedule an appointment…read moresoon. Clean facility. Our new general practitioner.

From the owner: We are a family medicine/walk-in/urgent care clinic providing compassionate, high-quality, and…read morepatient-centered care. Our Services We offer an array of medical services, lab capability, imaging, and in-house pharmacy. About Innovative Medical Clinic Innovative Medical Clinic is a family medicine practice serving the community of Jefferson City, Missouri, and surrounding areas. The team maintains a mission of providing affordable, compassionate, and patient-centered medical care with an innovative approach. Using the latest medical tests and technologies, the Innovative Medical Clinic team offers accessible care for all. Patients trust the practice for respectful, transparent health care, including urgent care and routine physicals. Innovative Medical Clinic offers walk-in services for patients' convenience. The providers at Innovative Medical Clinic specialize in providing high-quality evaluations and care for annual wellness visits, upper respiratory infections, minor orthopedic injuries, and various acute illnesses and injuries. The practice has on-site imaging available and an in-house pharmacy for prescribed medications. The practice delivers many acute care services with expert care, including joint aspiration, foreign body removal, incision drainage, and laceration repair. Patients of Innovative Medical Clinic also enjoy visiting the practice for their IV vitamin therapy services...

Dr, Nicole Edward's, the nurse, and receptionist were all amazing. I apologize that I didn't get…read moreall their names. Dr. Edward actually listened to me and took care my medical concerns with compassion, something that is lacking in this industry as of late. She was forward thinking and made sure that my problem would be fully handled until its conclusion. She didn't just give me "BandAid Care" and get me out of there like most doctor's offices do these days. I was not expecting the level of care I received, especially since express or urgent care facilities are known for volume and not necessarily quality. I was having a terrible experience that day with my normal provider's office and by the time I left this Express Care office I was smiling. They were just absolutely terrific! I will 100% go back in the future when I have trouble getting into see my GP. If Dr. Edward's and staff were a GP I would switch over to them in a heartbeat! Thank you for your care!

Made an appointment online last night. Showed up for the time. Wait was extremely short. I saw…read moreRenee the nurse practitioner. She was kind, caring and really knows her stuff! Highly recommend.

Had to get care for hornet stings so I ran in without an appointment. Extremely nice reception and…read morewas seen by Vanessa within 10 minutes. She was kind, friendly, and attentive. The doctor saw me quickly and helped me avoid an allergic reaction. Great job by an excellent team!

I use this clinic on a regular basis! The doctors are always friendly and extremely thorough. I…read morehave always had the best care and am feeling better in no time. I can always depend on this clinic!!

We have had nothing but very positive experiences with this location for minor healthcare needs…read morethat couldn't wait until our doctor's office or pediatrician was open or available to see us. Examples of reasons we've gone here are strep throat, ear infections, swimmers ear, and sinus infection. We were properly diagnosed, we were seen at the time we expected (not a long wait if we walked in, seen within 5 minutes of appt time if we made an appt prior to coming in), ans it was very convenient to be able to pick up our prescriptions right there. Definitely recommend! I have gone to another chain pharmacy that offers medical visits and have never received this level of care. (The other location even sent me home after missing a pneumonia diagnosis & telling me I just needed to "let the cold run it's course." The other pharmacy has also mixed up prescriptions that would've killed or harmed our unborn child. Thankfully, we caught it ourselves at home.

Had an appointment on 10/16 at 10:30 A.m. I get there and nobody there the employees there no…read morenothing all i get is a phone number that no one answers what a country

Terrible terrible service. Went in to get antibiotics for a sinus infection and they would not…read moretreat me unless I got a COVID test done???? Then they bitched me out from head to toe!!!! Anyone that has had a sinus infection knows what it's like, this is just asinine. If I could give a zero I would!!!!

I was honored to be the first patient seen at the new Total Access Urgent Care in University City,…read moreMO. From the gentleman that first greeted me at the door, to the med tech, to the x-ray tech,to PA Schafer who treated me they were all highly professional. If they continue to treat all of their patients like I was treated this location will be highly successful. Thanks for a job well done.

Whitney was very kind, understanding, and felt she really cared in the short amount of time I was…read morethere. The front desk was quick and efficient. Best urgent care experience I've had

Avoid this place at all costs, especially if you got hurt at work. The first time I went in was…read moresuch a pleasant experience, had a nurse practitioner of some sort named Lori, there are 2, one is really nice, other one has no business being in any service industry. I had a big metal door at work slam shut on my shoulder, caused a lot of pain. Went to there not knowing they closed at 8, was 7:20. I felt bad because of the lateness but when this grinch came around the corner and started in with, "why are you here?," "we don't do worker's comp after 6", " I am going to make sure your work knows what time you got here" then the crazy part I had to see her for my injury. The bed side manner just escalated from there. Told what happened and was told the only reason my shoulder hurts is because I was slouching. Sure it was. there was a lot of other things that happened, and since this is being typed one armed, I can't go into that much detail. Then today I saw a peach of a dr. dr car, no clue if spelled right, but that is about as much care as he took with me. his entire premise is that, "well it is getting worse and not better and being slammed by a door is just a minor injury and therefore since we have no clue we will just release you." have to keep that money rolling in from the worker's comp company so who cares about what is really happening with the pateint.

Came here and the physician spoke to me for two minutes said there's nothing they can do about me…read morenot feeling well and that I'll be sick for the next few days, and to also take Tylenol. Zero care, spoke fast, and seemed incredibly dismissive. I'll be seeing if I can get a refund on my copay.

This hospital used to be the best place to go for medical care but has fallen hard and fast over…read morethe last 5 years. My mother has had 2 separate times of her going to the emergency department, usually late at night, and been sent to sit in the waiting room for HOURS. Once, we thought that she had a massive leaking infection in a recent surgical site (thank God that was not the case!) and she waited for 4 hours before we realized our mistake and she decided to just come home. Tonight, she needed help with an extremely painful leaking cyst on the back of her thigh. She wad made to sit on that extremely painful cyst (being flat out denied a place to at least lay down as she cried in the waiting room) for FIVE HOURS. Meanwhile, every cough and sneeze that walked in was given a bed before her. I don't know what happened to patient care at this "hospital" but clearly it has died in a corner somewhere....I recommend checking the waiting area.

The hospital staff was good. But the home healthcare manager is sub-par. She decided to stop…read moresending workers but neglected to inform the patient. That is a dangerous situation considering they are dealing with people with medical problems. I tried talking to her and had answers for her concerns but she just kept talking over me and would not listed. So I would recommend Phelps Hospital but definitely not Phelps Home Healthcare unless they get a new manager with management skills.