There are truly not enough words to express how grateful I am for the compassion, urgency, and…read moregenuine care shown by the staff during the process of helping one of my clients secure long-term care placement. What could have been an incredibly overwhelming and emotional situation was met with kindness, professionalism, and unwavering support every step of the way. The staff went above and beyond to ensure my client's needs, comfort, and well-being were prioritized, and their quick response time and teamwork made an immeasurable difference. It is rare to come across people who not only do their jobs well, but who also lead with empathy and heart. I want to personally thank Alicia, Shanna, and Sarah for working so collaboratively with me throughout this process. Your communication, patience, understanding, and dedication did not go unnoticed. The compassion you showed toward my client during such a vulnerable time meant more than I can fully put into words. Thank you all for the incredible work you do every day and for treating people with dignity, respect, and genuine care. It made all the difference.

Under new management since June 2023. Improvements continue to happen! Best facility in the…read morecommunity & best rehabilitation staff in the state!!

I've been going to Dr. Hurley at the Bond Clinic in Rolla MO for a couple years now. I am not…read moreusually easily impressed with customer service. Although I have to say Dr. Hurley and his team are very good. I've never had to wait in the waiting room very long. I value Dr. Hurley's "to the point" way of talking to me about my health and health issues. He tells me how and why things are. He tells me what it takes to fix it. He also listens to me and seems to care and take concern with my thoughts and input. His team of nurses and office staff are also very nice and professional. They greet you with a smile and listen as well. I truly value the doctoring and customer service I get from Dr. Hurley and his office. If you are searching for a good family doctor that is great at his job and treats you well. Go see Dr. Hurley and his team at The Bond Clinic in Rolla MO.

I have been getting my allergy injections here for over 5 years. Ok. No problem. But now over all…read morethis Covid pandemic. These guys have gone way too overboard with rules. My allergies flare up bad. I feel I have a cold when I don't. So wearing a mask is so hard to breath. But they don't care. You have to wear the stupid mask inside. Make sure it's nah nah so high. Or they boot you out. They turned into a witch. I'm fed up. They given no respect to there costumes because of this. The ones who are the rudest are the ones who have to do the allergy injections. So find another place. They need to be shut down for treating people rude and disrespectful. I hope state shuts them down. The only sweet lady there was Mary. She had to clean my ears out because they build up wax bad. One out of all. Not good.

I have received excellent care and concern from all the drs, PA's and staff since I moved to Phelpsread more

Always work hard to get you in ASAP. Staff is friendly and they do a great job!!!! Always walk out…read morefeeling better than when I walked in!

I have been a regular patient at the clinic for several years and can confidently recommend…read moreMitchell Clinic most highly. Everyone is friendly and professional. I am doing so much better as a result of the chiropractic treatments. And now they offer massage therapy, which has been a wonderful recent addition. I even found local yoga classes through the clinic, which reflects their approach for total health.

Very friendly, helpful staff. We are on vacation and my glasses broke, and they fixed them quickly,…read morefor no charge, and with smiles. It's going to be nice to see the rest of the vacation! Thank you for the help!

Outstanding experience... I called about a simple vision issue and felt like I was in GREAT hands…read morewith the staff on the phone. Quickly set me up with an appointment and expedited my experience with an online registration form. When I arrived at the office was pleasantly surprised! State of the art equipment, beautifully designed office and a kind, caring doctor to boot! Couldn't have been more pleased! Highly recommend!

Beat doctor I've ever seen in the state of Missouri. She really cares about her patients. The last…read moretime I saw her was 15 years ago.

Dr. Gorrell has been my physician for a little over 2 years now. Every time I come in with an issue…read moreshe tries to find the underlying problem and try solutions and treatments very accordingly. They're not a group of doctors that just care about numbers and getting people in for money or just doping you up and sending you away. They provide a wide range of care and my average wait time is about 5-20 min each visit. The office is very clean and professional and I would recommend this office to anyone who needs a primary care physician as their doctors are friendly and seem like they genuinely care about your well being. (I've seen Gorrell and O'Malley)

UPDATE: In my…read morefather's own words, "I am one happy old man." We believe him. The staff at Presbyterian Manor are so kind to him and support his desire to live as long as possible. ******************************************* Sadly, our family's satisfaction has dropped dramatically as our father's condition -- especially his hearing -- has declined. Last year, my mother-in-law moved into Sunrise La Costa in Carlsbad, CA. She pays almost exactly the same amount per month as our father does at Presbyterian Manor. The care at Sunrise is much better. Consider R, a male resident at Sunrise with hearing loss. R had been accustomed to sleeping all day, isolating and never wearing his hearing aids. Sunrise staff gently encouraged him to give his hearing aids a try and helped him clean, insert and store them. R is now more social, interacts with others and seems less miserable. By contrast, Presbyterian Manor treats dad's hearing aids as a patient's rights issue: "If he wants to go without his hearing aids, we can't force him." So dad sleeps all day, isolating and never wearing his hearing aids. It is sad to see a man of our father's intellect and education, declining cognitively and alone. Presbyterian staff is great, but we do not see eye to eye on hearing aids. Google cognitive decline and hearing loss for more information. In the words of my brother, our father's executor, "It's hard to travel so far to see him just to hear him say 'Huh?'..."

I regularly visit an elderly couple who are in their 90s there. They have always had problems with…read moreservice and maintenance. I've joined them in a few holiday dinners. All have been disappointing for the most part. Thanksgiving, held Thursday, November 8 was the bottom of the dump. Everyone was in their reserved seats at about 5:10 but all staff stood and guarded the food (already setting out) until precisely 5:30. A very cynical-acting "chaplain" gave a prayer, then proceeded to patrol the tables like a nun. The unfriendly staff brought tiny bowls of food for us to share, included an absurd "salad" of a gimmicky carved-up strawberry, tomato , cucumber slice and shavings of carrot. Seriously? They almost instantly brought out amazingly tiny slices of pie. Then, just minutes aftert serving this, the still rude and unfriendly staff marched in line to grab all of the food and stampede into a private room where the pigged-out rather luxuriously, "chaplain" and all. A friend had to find them to ask about a coffee refill, and the staff seemed rather outraged. As we left, still hungry, the staff had left and forgotten a BOUNTY of remaining food which was meant for the paying residents and their guests. I've never felt less like a guest in my life. What a disgusting experience.