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Pchausarzt.de

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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NotebookService030

NotebookService030

(10 reviews)

Kreuzberg

The worst repair shop ever. I sent my Macbook for repair and the staff said it will take two weeks…read more In the end it took more than 6 weeks, and they even failed. During the delay time, they never reached me actively. Each time I called for checking the progress, they just kept saying the repair would be done the next week, and obviously not. They just didn't care!! No doubt the worst repair service I've ever had. (updated) After I went to the shop and complained, they found a way to fix my MacBook, did a detail system check and didn't charge me anything. It was a good service in the end, so I changed the rating to 3 stars

Think the web side is not maintained, because the adress to get your laptops is wrong. You will be…read moresend 50 meters ahead. But nevertheless the servie person that gave me that information was very confidence to do so at Oppelner Str. 6. I got the feeling I was an idiot to go there because of my Asus Laptop, because now they would only repair or maintain Apple products. And he told me, that it would be no big thing to go some houses along (although for me it was a big deal at that cold in December and my personal obstacles regarding such laptop affairs. There it looked quite comfortable and big compared to the place I had to go afterwards. When I arrived at the other service point there was only one lonesome man, that obviously had nothing to do in that small working office. And moreover, when I told him my journey up to now because of a lose connection ad how much it costs, he told me he could understand. He could understand why I had to pay 100 € without having any result? I was irritated. Moreover he agreed without having a look that it could be my motherboard and it would be expensive to solve the problem. Although I told him the circumstances of my insight regarding a lose connection. I got no ear, no respect, no worthening of my opinion and felt how many people feel, when entering an EDV Shop for help. We feel like idiots, because they wanna make us feel like that according to a high bill that we shall pay! I said thanks and left. I think I might be better myself when repairing it according to you tube. They have pretty good descriptions. Bye

Pchausarzt.de - itservices - Updated October 2026

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