i came to notebook point with an iphone 7 that was not working right. They knew right away what the…read moreproblem was. We made an appointment and they fixed it fast so that I didn't lose my time without a phone. They also gave me solid advice about other equipment. I have the feeling of being served well, not pressured and having received honest info.

Super freundlich und kompetent wurde mein Macbook hier repariert in zwei Minuten (Dysplay tot). Im…read morezertifizierten Store wurde mir zu einem neuen Gerät geraten. Ich bin super dankbar! Unbedingte Empfehlung!

For those English speakers who find themselves in Berlin with a broken computer and no clue what to…read moredo or where to go. You must look no further. Imazing, simply said, is the best experience I've had with a service store in all my life. If you're looking for quick and quality computer repairs Imazing is the solution. In the past month my computer broke twice! The first time they were able to repair it in under a week. Although it was expensive, it was nonetheless very much worth it. Yesterday, one of my startup disks failed, leaving me computerless. I was under pressure for a deadline and didn't know what to do. I called Apple who booked me an appointment with Gravis today. They said they could not troubleshoot the issue and it would take 12 days. Then I went to Apple, no appointments for the next week. With nowhere else to turn I went to Imazing. An hour later I was on my way home with a fixed computer. HIGHLY RECOMMENDED!!!

Not able to fix my problem but charged me 50€ (after an agreed 29€ and even though my macbook still…read morehas guarantee, oh no - warranty, BIG difference). At least they were friendly and thanked me for my understanding. Do I understand? I don´t think I understand charging more for less work, no. Maybe that´s the big difference between Amazing and imazing. Almost getting it right guys, but not quite.

The worst repair shop ever. I sent my Macbook for repair and the staff said it will take two weeks…read more In the end it took more than 6 weeks, and they even failed. During the delay time, they never reached me actively. Each time I called for checking the progress, they just kept saying the repair would be done the next week, and obviously not. They just didn't care!! No doubt the worst repair service I've ever had. (updated) After I went to the shop and complained, they found a way to fix my MacBook, did a detail system check and didn't charge me anything. It was a good service in the end, so I changed the rating to 3 stars

I came with my very old Lenovo laptop, i left it there and after 1 hour they called and said its…read morethe mother board problem and it doesn't worth to repair it. I came to pick it up and they didnt charge me for the analysis. there is a young guy there which was extremely sympathetic and helpful. After 2 weeks I came with my new laptop i bought and asked them if they can add my old computer data into my new computer. the guy took out my old computer hard disk, gave me a special cable and told me take it home and do it quietly by yourself. again, they didnt charge me. I went home and during the weekend i transferred my old computer data into my new. i brought them the cable after a week and they were happy for me everything went well. New Year, what a service, so wonderful. Thank you.

Amazing service, very helpful and friendly guys working there!…read more Had a few problems with the phone of a friend and my own iphone as I tried to replaced the broken screens myself, and they fixed all my issues! Also realized I should have just went to them in the first place because i ended up breaking the new screen I tried to replace and ended up handing it over to them to fix it for me, with 1 year warranty included! Always enjoy my visits and the lovely bowl of haribo snacks ;)

They replaced my broken screen and gave me a protection screen for free. Very nice guys !read more

Terrible, terrible, terrible service!!!…read more The owner of the shop has been treating me like a dummy who doesn't understand anything and that they can shamelessly milk and waste my time. I've been waiting for this shop to improve for the course of two years and have never written a bad review during the entire time - they're the closest repair shop to my house and I've been forced to go there a few times for lack of other options (though from now on I will avoid it once and for all!) First it was data restoration that forced me to use their services - it would always take not 3-4 days like they claim, but around two weeks (two weeks with no laptop that i have to use for work!), then the old laptop became a bit slow and at some point wouldn't start - they claimed its hard-disc died - it didn't (as i've managed to fix the operating system by my own the same week) - but i needed a fast new laptop and urgently - and they started representing Terra, a little German manufacturer, and since i didn't want a Mac - I took the first thing that fit my requirements - it was extremely expensive for a non-Mac though (nearly 900 euros) and it didn't come with a burner - so they offered an external - what i didn't know was that the burner had been opened and used (no idea how many times, whether occasionally or frequently) while it was sold to me ''as new'' for a price that was even a bit higher than what it went for normally. The laptop itself started having numerous problems immediately: the cursor was jumpy from the beginning, it would get frozen and needed breaks often... but then, just under a year of usage - the screen's hinge broke and the screen was barely held together by the other, the sound output stopped working in stereo and only one channel would work, many of the keys didn't respond at all and the webcam stopped working... the computer wasn't dropped and hit or anything of that sort. - I stopped by the store and the owner sent me home saying he'll call Terra about parts and call me back - he didn't - i called a week later - no update - two weeks later - ''They said you'll have to replace the entire machine, it'll cost 250 euros'' - and they refused to even look at it in the store - the owner then explained my husband on the phone that ''since they won't be making any money they don't see the point in fixing it'' - since it is still under guarantee. Wow! Should have trusted my gut feeling and avoided Inter-Technik all along and just looked for a different repair store, one that respects their customers. :)

From start to finish it was a comedy of errors, but in the end it wasn't funny at all. I brought in…read morea hard-drive that had very precious photos and videos that I needed for a film I was editing. The person who checked it in said they would get back to me in a week or two at most after running some tests. I was asked to pay 116 Euro up-front which I paid in cash. I left feeling hopeful. No one called after two weeks so I checked back in and was told that they were still working on it and that someone would call me with an update. Another week passed before I had to call again. This happened three or four times where no-one returned my call when they said they would. I was completely in the dark. Finally I went in and was told that there was nothing they could do to save the data. This was almost 2 months after I brought it in. Turns out the intern did something wrong, the person who was supposed to check it and call me went on vacation, and so on. It was at this point that they handed me back my hard-drive and asked me to pay 116 Euro... the same 116 Euro I paid in advance for nothing. Another mistake tacked up to the intern. With so many stars on Yelp I thought I was in good hands but somehow I slipped through them. This was over a year ago that this happened and it still makes me angry. Writing a review was the least I could do. --- happy ending is I took it somewhere else and they were able to recover what I thought lost forever. The time I lost dealing with inter-technik I'll never get back.

Nachdem mein PC gestreikt hat, bin ich als Stammkunde zu K&M…read more Die Beratung war sehr gut. Habe mir Empfehlungen eingeholt und habe im letzten Zug noch prompte Hilfe bekommen.

I am lucky my package arrived at all. I ordered a computer part and had it shipped to my office:…read more Company Name, Building Name, Street Name, Dublin, Ireland. They shipped it without the company and building name on the label, so it only had the Street name and the Eircode. Thank God the nice people at An Post spent the time to look up my Eircode because without the actual building name, my package was nearly undeliverable. Seriously, what century is this? How hard is it to print ALL of the lines a customer enters onto a shipping label?