HORRIBLE experience Took a full weak to replace a hard…read moredrive, put the wrong version of windows on my computer, and now i keep getting messages that tell me i have a bootleg version, and to top it off! I went in with 8GB of memory and now have 4GB, I had asked for a price on memory upgrade, about three times, and when it was finally ready they told me they could do it but would take 3 more days, then when i got home i saw one of the Dimms missing, obviously they took it out to see what it was and never put it back. HORRIBLE experience, total amateurs and I wouldn't even go back to get my own memory from them, lord knows what they may do to my computer if i did.

Wow! Apple and Best Buy wouldn't work on my computer for different reasons. This place restored all…read moremy content from a bad drive to a new one. I guess they had to manually transfer things...everything works! Very inexpensive too. Soooo grateful!!!

Once again I had to call on the expertise of Nellcom Technologies whom I have been using for the…read morepast 3 1/2 yrs to keep my very old MacBook Pros going. Two months ago my 2009- MacBook pro kept getting a virus warning message from my FireFox browser, I couldn't get onto the web or even onto my desktop, just a lot of wonky behavior. Not knowing the 14 yr old laptop could be saved I made the smart call to Nellcom. After a week Justin, Senior CTO delivered the bad news that the MacBook has a lot of issues because of its age, one being the hard drive was badly damaged, and the OS can't be upgraded anymore. After much brain storming and hoping I could at least get the laptop into next year where I would be in a better position to purchase a newer refurbished mac, Justin said we could put in a newer but used SSD, then reload my OS back onto the Mac. He wasn't sure it would work but he thought it was worth the try. It took another full week and 3 technicians to work hours on this very old Mac which is virtually running on its last megabits. Justin called to explained in detail what was done, ending with the original mirrored OS copied from my old Mac was also damaged, so they had to find a copy of Snow Leopard to download onto the used SSD then upgraded it to El Capitan. It's working just fine now minus any future security updates because its old, they were also able to save my desk top information, photos and word docs which was another plus. Nellcom Techs are trained and certified by Apple to work on all Apple products using Apple genuine parts after your Apple warranty has expired. So if you own an Apple computer/laptop rather than driving all the way to Ross Twp, you seriously need to talk to Nellcom. Their prices are extremely competitive, they are honest, and their customer service/dedication to help their customers will keep you going back. These are techie guys who won't go down without a fight. Thanks: Justin, Brian, & Nick!

Pros: Knowledgeable. The technician gave a reasonable explanation in reference to most of my…read moreconcerns. Also, the staff was friendly. Cons: When I picked up my computer, the sales representative told me the price, which was higher than the location had advised few times previously. (Including the quoted price which "included tax" when calling to inform me the computer was ready to be picked up.) There was no initial explanation for the price increase. When I questioned the price, it was brought down to a lower price, remaining higher than quoted. Still without an actual explanation, only that the 3-4 times previously I had been quoted on the wrong hard drive. It was not until I called the owner that I received an explanation and he said he could refund the difference. (Which should have been handled previously.) This said, I felt inclined to do additional research to find out I could have gotten the same drive for 1/2 the discounted price. In reality, this is beyond a concern with a few dollars. This is simply not the way I am comfortable doing business. In addition, I had been told by the technician that I could receive a printout of the specific computer issues needing repaired. (Specific virus info, malware info, etc.) Unfortunately, he continued to repair the system and did not advise me he was unable to provide such documentation until I picked up my computer. When I called the owner and asked about this, he asked for my email address and stated he would email some information so I could better understand what had happened to the computer. I have not received this follow up, either. Recommendation: Based on this experience, I do not recommend this company to anyone.

Can't say enough about the excellent service I received from Seth. He is highly competent, kind…read moreand patient. My appt was easy to set up, and he was right on time! Wow !

My computer picked the worst time to fail. I had a lot of work to complete and my computer wasn't…read morecooperating. It was caught in a boot up loop that I couldn't do anything with. I called Rick at Cyber Express, explained the issue, and he told me to bring the computer in. I took the computer to Rick and he suggested a temporary solution that I could use on a flash drive on another machine I have at home. Then, Rick put my computer on the work bench and found the problem and had it fixed within two days. Excellent work all around. He gave me a way to complete all my time sensitive work, and provided a more permanent solution for my computer. I'm very satisfied with their work and recommend Cyber Express for anything that might occur with your machine.

We have been using Admin Net Tech as our IT guys for years now. They're always fantastic. Every…read moreaspect of our business relies on our computers and network functioning properly. When something goes down, our business goes down. They make sure we stay up and running and they do an amazing job. I would definitely recommend Admin Net Tech for any computer/networking/IT needs.

Absolutely terrible. Left our computers in shambles after months of having them. Kept our computers…read morefor 6 months. Would not answer texts / calls. Kept pushing off the dates that they would be ready. Owner was extremely rude & not helpful. Actually ignored our phone calls to the main store after awhile. I mean, when someone's had your computers for 6 months & nobody will answer/call you back, what are you supposed to do?? Tech guy would lie & say he changed his phone number numerous times or that "Comcast wasn't working". Police had to be involved in order for us to get our computers back. Then lied and said that the company was closing & that he hasn't been paid in months due to the owners "health?" Promised a replacement computer, never happened, of course. I wouldn't recommend this company to ANYBODY!

BEFORE you give up & bring your busted phone to the robber barons at your service provider, (AT&T,…read moreVerizon, Sprint, et al) swing by Fone Fixers on Mahoning Ave. I've been there twice and both times were a wonderful experience. Most recently, I brought them an iphone that wouldn't charge or turn on. I was initially resigned to replacing the damn thing which would've cost me $700 to $1,000. Then I remembered Fone Fixers in my neighborhood. They fixed it in 15 minutes and charged me twenty American dollars! Fast, friendly, priced right. I cannot implore you enough to make Fone Fixers your first stop when you have smartphone issues.

This business seems to be closed ... the number nolonger works and when driving to to business it…read moreis vacant ‍

I have dealt with Greg Murphy for over 10 years. He has always solved my computer problems with…read moreexpert precision at a reasonable cost. I have recomended him to many people. He is and will always be my 1st call for computer problems.

Greg Murphy tried unsuccessfully to diagnose and repair my home computer over a protracted six-week…read moreperiod. Each time it was a new problem that he claimed was repaired. $330.00 later I was finally compelled to replace the unit. Greg has refused to agree to a satisfactory financial adjustment, My wasted repair checks total over half of the price of the replacement unit that I purchased.

They are efficient courteous and will go out of their way to help you out just wish they would come…read moreto your house and fix PlayStation HDMI port

I needed a water damaged cell phone repaired. I took in an iPhone XS that went thru the washing…read moremachine. Had it working with a new screen over the weekend. Quick response, great pricing, quality work. Hopefully we don't have another phone on spin cycle again, but I have a couple things I will bring there. Some music equipment.

I have dealt with ACR since they opened their business on South Union, many years ago. They have…read morenever steered me wrong on any of my dealings with them, purchases or repairs. Very honest, upstanding and caring people. They are the best in my book!!

A.C.R. Computers is by far the BEST computer repair shop anywhere…read more Robert & Merilyn are the easiest people to discuss your needs with. They are Friendly, Courteous, Knowledgeable, bust most Importantly HONEST! I have total trust in their service and recommendations as far as what I need for my computer. I have been a customer of theirs since 2001 and will Never trust anyone else with my computer needs. I bought my 1st computer from Best Buys [Geek Squad] and found that the Big Stores only care about what's best for them [$$$$] A.C.R. cares about what's best for the customer. I have had small issues from time to time and all I have to do is call, stop in, or use their Remote Services for help. [ I have never been disappointed], and only charged if there are parts and repairs involved. They are more than willing to go out of their way to help anytime you need help. I am so comfortable with their service that I can take my computer to them and say "Fix it", knowing that what will be done is only what needs to be done!! TRUST!!