If you're in Aachen and need help with your Apple product, I recommend aixxess. I went there today…read morewith a MacBook Pro that wouldn't start up anymore--and left about thirty minutes later with a fully functional laptop. They had the replacement part needed (HDD flex cable) in storage. The express service cost extra, but given how difficult it is to get Apple products fixed in Aachen, I thought that was totally reasonable. (Without express service, the wait is 5 to 10 business days.) The young staff member who took care of my computer was excellent--friendly, fast, professional, knowledgeable, and very transparent about what the repair will eventually cost.

A lying seller with phantom stock. Refuse to honor the order. I don't recommend this store. I…read morewaited 2 weeks for nothing to receive a dishwasher valued at 2600 euros. Instead, they told me that it's not in stock after 2 weeks. ZERO professionalism, I had high expectations from the sellers in Germany. So it's better to avoid.

From the owner: Vente, achat, réparation, dépannage de matériel informatique et de téléphonie.read more

Very bad service when buying things from their webshop. No tracking possibility available at all…read more They don't answer any e-mails when asking about the delivery.