I had a horrible experience. Not sure what the other reviewers are seeing. I will never go back or even bother to call them again. Lots of other sign companies, i highly recommend you look at your options.
Good news is my sign worked, everything else i had/will have to fix myself.
Poor communication led to a 3.5" pole with a 4.5" bracket when from the start the goal was to use the original pole.
The installation was fast but look at the pics i'm attaching to see how incredibly poor of a job was done.
My indoor receiver killed my internet every morning until i updated firmware and did some tweaking. Payne let me know they weren't qualified to help me install or fix the wireless antenna. Thank goodness MegaSign is awesome. Got that fixed tho :)
Paint all over my landscape rocks, the TPlink bridge, the new wire whips and all over the sidewalk. They definitely do not care.
Best part is they never came out and did a site survey before the project or after so i never got looked in the eye or a handshake. That should say it all right there. read more