BUYER BEWARE We…read morepurchased a $2,300 refrigerator from Cabin Hill, our 4th appliance from them in about 6 months. We chose this long-standing, locally owned business because we believed we would receive reliable service and accountability. We also purchased the extended warranty on every appliance we've bought there. We were sold a defective product. Just over a year in, the freezer failed. We are now over two weeks without a functioning refrigerator, including through Thanksgiving. We lost hundreds of dollars in food and had to cancel holiday plans with our family and grandkids. The service technician spent over an hour diagnosing the issue and informed us that we had one of the most serious problems a fridge can have: a refrigerant leak, which rendered both the freezer and refrigerator unusable. We were told the repair would take nearly a full day and had to wait over a week for the appointment. After over 5 hours of work during the repair we were suddenly told that the refrigerator could not be fixed and we would need a full replacement. This was especially frustrating because just an hour earlier we were told that everything looked good and the repair would be finished soon. Instead, they said GE, not Cabin Hill, would be handling the replacement process. We didn't buy from GE; we bought from a local store expecting local support from their in-house service department. That expectation was a major factor in choosing this supposedly "mom and pop," 100-year-old business. What happened next was even more disappointing. I called today to speak to an owner, hoping that someone with actual decision-making authority might help our family. I was told an owner would return the call. After hearing nothing for 3 hours, I called again and was told the owners are never there. I was then transferred to a supervisor, who later identified himself as the highest-ranking employee on site. This supervisor was dismissive, offered no empathy, and provided no solutions. He repeatedly talked over me, refused to provide his manager's contact information, and would not pass our concerns to anyone above him. He hung up on me three times. I never yelled or swore; I was simply trying to get help. Am I frustrated? Yes. Did the arrogance, disrespectful tone towards a woman, and abrupt hang-ups escalate that frustration? Absolutely. We now have: A barely one-year-old refrigerator with catastrophic failure No usable fridge or freezer Hundreds of dollars in food loss A disrupted family holiday "Double coverage" in warranties that have produced no meaningful support A business passing everything off to GE, despite GE not being the retailer The most disturbing part is the complete lack of compassion, accountability, or willingness to connect us with an actual decision-maker. The supervisor claimed to be "in charge" but refused to share who his own boss was or how to contact them. Each time we asked, he hung up the phone. We expected much better from a company that presents itself as a caring, community based operation that has served our region for generations. Our initial experience, including excellent delivery staff was exactly what we had hoped for. But when it mattered most, that level of service disappeared completely. We have contacted the Better Business Bureau, and the Attorney General. People deserve to know the reality behind the reputation. This has been the worst customer service we have encountered, and the overall experience has left us feeling deeply uneasy about how this company does business. Proceed with caution. **The reply on GOOGLE by the business is not by an owner, as they are not involved with the business as we were told, and is not factual, see above. If it was, we wouldn't be here. Plus we called GE directly today 12.9.25, since we have heard nothing yet, and they had no idea about this issue, so more untruths. They also wondered why Cabin Hill was not handling this for us, and told us the tech cut the line too short and this is why the repair could not be completed. Lies upon lies so far. Shady stuff here folks.

Dryer would not start found a fuse that seemed bad. Went in and the parts counter fella had a…read morereplacement for me before I could even show him my model number. And then he said "also check this ..", which was key because I did check that, and it revealed a bigger and more serious problem. So back I go and they had that part as well! They gave me a bit more advice on it, and I went home and now I have a working dryer :-) And I know a good deal more about how this machine works. Stellar service!

Absolute rudest employees of all time. App says they have items and then when you ask they say…read more"they haven't had it in years". Get your shit together and hire nicer people.

Great helpful staff. Always willing to help. Make suggestions and let me know if something doesn't…read morework out I should come back and they will help make it right.

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

I called about my broken oven at 830am and just 4 hours later my oven was fixed! Very fast and…read morereliable service - highly recommend.

The scrap metal hauling service exceeded my expectations with their speed and reliability. The…read morestaff was friendly, and they worked efficiently to clear out the materials. I appreciate their dedication to excellent customer service.

John and his sister came to remove my couch and were amazing. They were efficient, friendly, and…read morewell prepared. A different contractor had been by to try to move the couch and had broken our window, whereas John came prepared and sawed the couch into pieces to carry it out. Would recommend John to anybody who needs junk removed; he's the man for any job.

I shop there regularly, however, I will not donate there again. I had a truck full of items and a…read morewoman came out and watched me unload. There was no offer of help she simply monitored me, commenting on items. This is the second time I've donated and the second time an employee has been of no assistance.

Very nice store. Clean and friendly staff. Lots of walking room. Handicapped accessible as well.read more

The guy that owns this place is a liar. I was shopping on FB marketplace for a pet ramp or steps…read morefor my newly adopted rescue bulldog to use to get onto a very high bed. I messaged him on a Saturday for availability and measurements. He provided me with measurements that would work, and I told him I could pick it up the next day. He wasn't available and said he'd send me an invoice to pay and would hold it until Monday. To me, that meant I had until the end of the day Monday to pick it up. I got the sense it was some kind of store, but he never said so nor gave me a name or any hours of operation. Just an address. I drove just over an hour on Monday to get it, and the sign on the door said they were only open Thursday-Saturday. I messaged him, and he said I should have messaged him before coming. On Tuesday, he messaged me that he'd be there for 2 hrs, but I was on my way to work. He said he'd be there Wednesday as well and would message me when he got there. He never did so I waited until Thursday. This time, I did message before leaving so he knew I was coming. When I got there, he did not have the ramp set aside. It was still on the shelf. It had a sold sticker on it, but it was very small and on the side of the ramp where it could easily have been missed by an employee trying to sell it or a customer wanting to buy it. He had to search for it himself, and I didn't see it until he showed it to me. When I got the ramp home and set it up, it was way too small. He had told me the measurements were 42" in length and 32" in height. After measuring it, it was actually 37" in length and 20" in height. WAY off. So I messaged him yet again. He said that he "didn't know" and "based on the evidence, it appears a mistake has been made". He told me that there were no refund "papers" posted all over his store and if I hadn't stormed in rude and left rude I might have noticed. Not sure what he meant with that. Maybe he wanted to swap life stories while I was there. He kept trying to throw out excuses for the previous lack of communication but I wasn't biting. I had to get home and then to work. I'd already driven more than an hour each way twice, wasting time and gas. He offered me store credit, and said that next week he would check his warehouse for the correct ramp. I didn't need or want store credit. I needed a ramp or steps. Nor did I really want to wait another week, but I would have. However, after telling him that I did not need or want store credit and asking what the alternative was if he could not find the correct ramp, he told me that I should have brought a tape measure with me and if I didn't want store credit then there was nothing he could do for me and I should sell it on FB marketplace. He told me that I had shown up without an appointment and that I couldn't just show up and demand people to run on my time. Something I did not do, nor a business that he provided a name or hours for. He told me I should have brought my own tape measure with me and that this was FB marketplace. Why does a business need to post "no refund papers" all over the place if they're being honest about their products? Seems to me as if maybe they've had multiple issues with this kind of thing. I would humbly take my losses if this had been my mistake, but he sent me misinformation. I personally sell on Marketplace all the time and I am always very honest about what I am selling. I told him he was showing poor customer service for a business. He disagreed and said that he would not be checking his inventory or getting in any more dog ramps and that I should save my gas. This guy is the rude one. I would think two, three, and four times over before trusting him or buying anything from his store.

From the owner: Underground Discount was founded in 2024 with a vision to create an exceptional discount shopping…read moreexperience for our customers. What sets us apart, is that we wouldn’t sell it, if we wouldn’t buy it for Ourselves! We do extensive inspections on every product, To make sure that we are providing our customers with quality top brand products at a price they love!

best place to wash your clothes very clean and sanitary laundry mat! I tanned while my clothes…read morewashed! So relaxing definitely going back! now gonna tan there and I HIGHLY RECOMMEND THIS PLACE!!!!

The cleanest laundromat or any business around! Friendly staff. They also have the best tanning…read moreprices and very nice beds.