I requested service on a Sunday night the 28th around midnight and AZE was here at 10am when the…read moreservice window was 10am to noon. Went down to check on the clothes that I had attempted to wash in the evening, and the same error codes were showing. I contacted AZE and the part that was needed to fix it wouldn't be available for 3-5 business days. That being unacceptable they are hopefully returning tomorrow the 30th to remove the part that was erroneously installed and issuing a refund. Turns out they're claiming I cancelled the credit card transaction but I still have to pay the $75 which I'm not. I've started the dispute process which includes all the messages between me and the technician.

I would highly recommend for appliance repair. He was very knowledgeable, helpful, and fastread more

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

I called about my broken oven at 830am and just 4 hours later my oven was fixed! Very fast and…read morereliable service - highly recommend.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

Robert was communicative and thorough in his research to determine the problem with our oven and…read moreour clothes dryer. He is very nice and explains what he's doing and why. Our GE double wall oven was acting up and he took the top electronic cover off and checked the wires. He tested all of the possible error codes to check for issues and found none. He tested the broiler, oven temps and convection fans to ensure all was working okay. He also diagnosed our dryer sound that suddenly and intermittently appeared a few weeks ago as a broken idler that we could buy online and either install ourselves (he showed us how) or call him to install when it comes in at his hourly rate. Robert's rate is very fair. We would hire him again.

Bob was amazing! Very professional and thorough!! Very reasonable for the many hours he spent…read morehelping with multiple projects!! Best plumber I've had here in years!!!

We had purchased our dishwasher there, 5 years earlier. We called to have it repaired as the…read moredishwasher was not draining. The repairman arrived after we told him what was happening. He supposedly fixed the problem and was on his way. I ran two complete cycles of the dishwasher, after his visit, and the exact same problem occurred. We texted and called the repair person again, NO RESPONSE. They also failed to give us a receipt for the $192.00 we paid them!! I will be pursuing this further, as I feel they are operating a scam. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

This place has the MOST HORRIFIC customer service I have EVER encountered. I have contacted the BBB…read more(Filed a complaint) and KDKA's Marty Griffin to get resolution to a job that was started in MAY of this year, yes almost 6 months ago!!!! I have had Jeff to my house to personally see what was not finished in these last 6 months. Three appliances that are still in the same shape they were in 6 months ago! $550 down the drain! Nick wanted to sell me all new appliances BEFORE he even heard of what the issues were with the appliances I was contacting them about!!!! BEWARE PEOPLE!!!! BEWARE!!!!!! I have reached out to THEM numerous times to get resolution, I am out of patience. Just yesterday I was told by Susan that I would get a call by 6pm for a solution to my problem. NO CALL!!! You can never get a call back from these people! To say I am frustrated is the least!!!