Took my '07 Tahoe to Bards for some looong overdue service. Transmission, transfer case,…read moredifferentials, plugs, shocks and struts. Jared found a few other items that needed replaced and sent me pictures to verify that I wanted them taken care of which I really appreciated and had done. Communications with Jared and Mike were good keeping me updated and prices are more than fair. FWIW, I drove about 2 hours to get there so yes, I feel it was worth the trip.

I just want to tell everybody about the excellent repair work I got at Bard's Automotive Repair…read moreshop, which is co-located with Bard's Auto Sales in Needmore, Pennsylvania. My daughter's Jeep Cherokee was having engine and transmission problems, which she had tried in vain to get diagnosed and repaired at other places. Luckily, by "word of mouth", we found out about Bard's, and we're so glad we did. The guys at Bard's were able to successfully diagnose and fix the problems that other shops couldn't. Moreover, they were a pleasure to work with, always ready to talk with us by phone as the work progressed. As a result, my daughter now has a problem-free Cherokee which runs like new. We are so glad we found Bard's, and we plan to make them our "go to" repair shop in the future.

I went to Keplinger's for 3:30 appointment to get my car inspected. They told me it would be about…read morean hour and we agreed that I would wait. I ended up arriving a little bit early, like around 3:15 ... They took me right away and the staff was so very nice! I will certainly keep them in mind when something goes wrong with my car! Thank you Keplinger staff!

First off I don't do many reviews and when I do they tend to be good. My goal here is to merely…read moreshare my experience Fyi. For years Keplinger's was my go to repair shop. Conveniently located, very clean and impressively maintained. I'm an electronics technician by trade and do some minor maintenance and repairs on my own vehicles. I was concern with a clunking that seemed to be coming from the front passenger side when I hit a bump. When I needed other work I'd ask in a "by the way' fashion, if they would also check for the source of that noise. And every time they'd fix something for between $100-$130, but the noise would linger. I know noise problems can be tricky, so I'd give them the benefit of the doubt, thinking they'll get it the next time. Finally, after 3 or 4 years and may $700 or $800 I mentioned to the receptionist that over the years they never fixed my noise problem. She conveyed it to Scott in the back and he when off. Totally offended, like I insulted his integrity. Ok, at this point I'm not sure if they'd been bilking me or maybe it was repetitive misdiagnosis or incompetence, but I knew I needed a new shop. So, I when to Sears Automotive and they found it to be a lower control arm (worn bushing). Fast-forward to my next vehicle, a couple years later, my emergency brake wasn't holding the weight of the vehicle when parked on a hill. I explained the problem to Scott and he told me that was normal. Any automotive technician knows that without the emergency brake engaged the tiny transmission pawl singularly holds a large portion of the weight of the vehicle and if it should give (which it will eventually) you're looking at big bucks in transmission repair, not to mention possibly collision damage. This time I when to Carmax, they fix it, stating it was stuck, due to stubborn rust. $61.00. We'll, that's my experience. Hope you can gleam from it.

Car was in need of a oil change and this place is about a mile from my house. Called up and…read morefriendly owner Eric told me they were very booked but could squeeze in an oil change for me, same day. So surprised, I dropped it off and they had it ready for me in a few hours. Price was much less than I was used to paying for full synthetic so I was happy. Highly recommended!

I was traveling from Solomon's Island Maryland in my RV it is a 1988 Chevy Fleetwood it was…read moresluggish going up hills, I stopped at my sister's house in Hagerstown made some phone calls to other places that work on RVs went to one place they only worked on diesel vehicles, so they refer me to complete car Care. I called complete car Care talk to Eric he told me to bring it in so I got there before he was getting ready to close and explain the situation to him, so he told me to bring it back the next day and I did first thing the next day. He took it for a test drive with me and explained everything on what it was doing and what it could be. He looked at it and found out I needed a starter and carburetor cleaned and some other things had to be done he was very thorough on what it was and what had to be done. There was some things that had to be fixed but I didn't have the time, I had to get on the road back to Pittsburgh PA. But I am thankful he got me back on the road where I can handle the hills better and make it back. If I had more time I would have let him complete everything. He is a very good mechanic. Not only that, he text me to find out if I made it back safely. Thank you very much Eric I appreciate your concern and the great work that you do. May God continue to bless you and your business. Thank you, Eleanor Sweed

Job was done in a timely manner by some very nice guys. These guys know there stuff in and out…read more The only thing you trade off on for the better price is the waiting area is not too clean. It is most likely expected that regulars drop off their vehicle for service. No loaner vehicles, but the price makes it an acceptable trade off.

Absolutely the best shop i have ever been to. I have a 2006…read moreBMW M5 that needed some maintenance. Job that would have kept my car in a shop all day, they did in 3hrs. and for about 1/3 of the price the dealer would have charged me. Just the way they talk(anyone who works there), you understand immediately that they know what they are doing. Oil change, air filters, all belts and pulleys plus a light bulb in left headlight. Amazing is also that they had all parts in stock. Btw Sharret Automotive told me they can't do the belts and pulleys because the car is too complicated. Do not let the looks of their building mislead you, these guys are masterminds. Highly recommend this place. Going back there next week for some more maintenance.

They are a great bunch of guys. Customer service is top tier. That's what I like most and they're…read morevery honest.

Fast service at a good price. Got me back on the road for trip. Good communication and good work.read more

Adam was the best tow driver I could ask for! Very nice customer service and was great handling my…read morecar after it crashed :) Would 1000% recommend to anyone who has crashed their car.

Long story short: We had to total my son's car because of them. My son hit a deer. No frame damage…read more Airbags didn't deploy. Just the hood, quarter panel, light, and front grill/bumper. Insurance company works with Mike's. $4k estimate. Dropped it off on day 1. They said it would take 10 days, give or take. Day 11 I drive by because we hadn't heard anything. The car is sitting under a metal carport with the hood, bumper, and side panels off to the side. The mechanic comes out and says it's the car that's being totalled. No one ever called me. On day 3, they found a loose wire on the top of the engine requiring the entire harness to be replaced for $3k plus 6 hours of labor and a dent in the radiator bracket. That changed the estimate to $10k- more than the insurance threshold. No one ever called me. It sat outside, uncovered for over a week. The cabin air filter was open and exposed during a rain. There were leaves all in the engine compartment. Day 12, a Friday, I contact the insurance company and start figuring out my options. Day 16, a Tuesday, I call Mike's to find out how I could walk away from the insurance claim because I found a shop that would replace the 1 loose wire with a $100 pigtail and leave the radiator as is because it doesn't affect the structure. He says it will cost me $110 a day in storage fees. From here the relationship goes sideways and the insurance company gets involved to tell him he can't do that. Unfortunately, at this point, I can't drop the insurance claim to fix it ourselves or take the car back as a salvage title after it was exposed to the elements and questioning what other damage would show up that wasn't there during the first estimate.

I cannot understand how anyone gave them a 1-star review. Must have them confused with another…read moreshop. Today I had a tire issue and John (and Jason?) helped me right away. Literally walked into their garage with a tire and a nail lodged in it. Rather than using it as an excuse to sell me a tire (which I said I needed), they told me they could repair it for a fraction of the price. And they did. Within 30 minutes of me entering their garage, they removed the nail, repaired the tire, put it back on my car (and removed the donut), and filled ALL of my tires to the recommended PSI. I don't live in Hagerstown, but if I did, this is the only garage I would go to. Honest mechanics with honest prices. If you live in or near Hagerstown, do yourself a favor and GO HERE.

As the owner of a Jaguar it is very difficult to find anyone to service them. I found this company…read moreand can not be happier. They have treated me better than the Jag dealer who sold me the car. I would recommend them to anyone. Thank you John and Amanda very much!

Enough can not be said for this establishment! They are so precise on their jobs that it's hard not…read moreto notice! The owner Robert is definitely a genius and Josh is learning very quickly! Their prices are more than reasonable!

Robert is the best. Very helpful, honest and best work you can get around I wont take my car's to…read moreany one else to get work done. Amazingly through with all the work and wont do any job less then perfect. never half assed