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    Payless Water Heaters

    4.4 (1k reviews)
    Closed 7:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Payless Water Heaters

    Water heater installation

    Water heater repair

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    Reviews With Photos

    Nicole V.

    Seamless Upgrade to Tankless Thanks to Payless I reached out to Payless Water Heater and Plumbing Inc. because I was having issues with the pressure valve on my 14-year-old tank water heater. Daniel K. came out to assess the situation and explained what was going on--he told me I was basically on borrowed time with my current unit. He walked me through the pros and cons of replacing it with another tank water heater versus upgrading to a tankless system. Once I decided to go tankless, Daniel also helped me complete the financing application, guiding me through every step of the process. Later that same day, Carlos R. came out to install the new tankless water heater. Both Daniel and Carlos were professional, helpful, and efficient. I'm really happy with the upgrade and the entire experience. I would absolutely recommend Payless to anyone in need of water heater service!

    New tankless water heater
    Weston O.

    New tankless water system install. Water heater went down and got same day service when I called in. Joey did an excellent job and appreciate the thorough service and explanation of everything. Will definitely be going to them in the future. High value I recommend.

    The truck carried an exact size upgraded model of our old unit.
    Guy H.

    We had an alert of water in our water heater pan. Knowing that the 19 year old heater was probably on it last legs we decided to get proactive and order a new one. The reviews given to Payless, made our decision. We were very surprised when they said they could do it that afternoon. Danny showed up right on time. He wrestled the old unit out, and had the new one in place, in about two hours. Clean up was done, an explanation of what had been done, completed, and we had a new water heater.

    Newly installed  tankless water heater
    Jac D.

    My water heater stopped working yesterday and I called Payless water heater, they scheduled someone to come and check it. Evan B came exactly on the time they told me his coming which is really a good. I appreciated the promptness. He did the best he could diagnose it and gave me estimate options on repairs and replacement of the water heater. He explained everything to me and answered all the questions I had. He also worked with me on the best possible discount that he can give me on the replacement estimate. I opted for the replacement and Evan arranged for my water heater to be replace the next day. He was very helpful explaining the different kinds of packages. Today, the new water heater was installed by Adan. He came early morning and did a great job installing the heater. The area was left clean and no mess. New water heater was working like a gem. He also explained to me how to turn it on and off on the occasion that I might need to do it. Answered all my questions and made sure everything was working good before leaving. Both Evan and Adan were great. Knowledgeable and patient with all the questions I have. Excellent customer service. I will for sure recommend them and call them for the yearly service of my new water heater.

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    2 years ago

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    Bryan O.

    Thank you for this great review!!

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    1 year ago

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    Bryan O.

    Thank you for this great feedback, Debra! We appreciate you.

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    2 years ago

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    11 months ago

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    Bryan O.

    Thank you for this great feedback, Ira!

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    2 years ago

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    2 years ago

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    1 year ago

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    Thank you for this great review, Samuel!

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    1 year ago

    Joseph was very professional and helpful! I would recommend him to anyone looking to replace their water heater!

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    2 years ago

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    Thank. you for this great review!!

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    1 year ago

    Payless Water Heaters is very responsive and dependable. They communicate status and provide excellent service. We have used them for years.

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    2 years ago

    The work was completed ontime. All costs were explained in advance. A good experience working with Payless.

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    Thank you for this great review, Paul!

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    Page 3 of 26

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    Review Highlights - Payless Water Heaters

    From the initial contact with Juan, he impressed me with his professionalism, knowledge and overall demeanor.

    Mentioned in 106 reviews

    Read more highlights

    Shellback Plumbing and Drain - The Guys That Make It All Possible

    Shellback Plumbing and Drain

    (757 reviews)

    Jose was really professional and helpful, his parter as well…read more Very delicate at the time to perform my repair. Highly recommend them if you live in the San Fernando area. I will personally ask for them for future repairs. Thank you for your help.

    I spoke directly with the owner and tried to address a few service concerns I felt were not handled…read moreproperly. While he disagreed with my assessment, and was combative...my perspective didn't change... It only worsened in terms of the company... I'm the paying customer, and the experience didn't meet expectations... I deal with a lot of vendors across the state for my facilities so I know the difference between acceptable and unacceptable. My biggest issue was the lack of cleanup and how quickly the crew seemed ready to leave. My entire back patio was left covered in mud and debris. The mess extended to my pool (which required a separate cleaning), the side corridors, walkways, my new doors, and even my barbecue area... It was pretty nasty... The new barbecue just got put in so the white stucco is going to need to be repainted. The street in front of my home.. including both neighboring properties...was left with significant sludge and sentiment buildup. I ended up having to apologize to my neighbors and personally pressure wash the area myself. To be fair, I was told the pool might get dirty, but this was far beyond what I expected. They also backed up and blocked my pool overflow system, which had been working fine prior, and didn't address it before leaving. From my perspective, the crew seemed more focused on moving quickly toward cutting concrete and scheduling additional work rather than fully resolving the issue at hand... They were eager to get the initial job going which is fine, and said there are three guys ready to work, but unfortunately one guy probably should have been out on disability with what seemed like a broken arm. No disrespect, they all seemed nice from a personality standpoint... But when you're being billed per hour, you expect three healthy workers. I've had similar work done at my other properties, and this experience felt rushed and not up to a professional standard. What didn't sit well with me was the owner's lack of receptiveness to respectful, direct feedback... especially from another business owner. In summary: The issue was not resolved (roots were visible on camera but not cleared).. out 1300 bucks.. did you get a second opinion and a trenchless option with more appropriate tools was presented and being executed on. There appeared to be a push toward more invasive and costly work... And they couldn't really confirm where the actual blockage was. It was more of a guessing game. Cleanup was far below expectations I was left to handle the aftermath, including cleaning and neighbor impact This may not be everyone's experience, but it was mine. I'll let others decide accordingly.

    Matthew's Plumbing - Running the gas line to the stove

    Matthew's Plumbing

    (174 reviews)

    I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

    Matthew is an honest and well-mannered individual. He arrived on time with all the necessary…read moresupplies to complete the job. The work turned out to be more involved than he initially anticipated, but even when I offered to pay the difference, he stuck to his original proposal. Matthew took great care to protect our home, putting down floor coverings wherever he worked and thoroughly cleaning up afterward. He was especially careful when opening the drywall, only creating the openings necessary to complete the work properly, even when things got challenging. Since he was working on a gas line, he took extra precautions, checking for leaks three to four times. He was patient, thorough, and focused on doing the job right instead of rushing through it. Matthew also recommended a drywall professional to help close up the openings after the project, which was a huge help. Overall, I am extremely pleased with Matthew Plumbing. I would absolutely recommend him to others. His charges are reasonable, and he is responsible and communicative -- more than I could ask for.

    Payless Water Heaters - waterheaterinstallrepair - Updated May 2026

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