Recommended by a local mortgage company for the buyer of our home. We needed a quote for a new leach field to our existing septic system. No one answers the phone, left messages for 3 days, finally some answered- explained our situation, made appointment to get quote. I even emailed the soil samples & recommendations from Board of Health. Leslie showed up verbally gave info to our son since we live out of state now. She said she had to talk to her boss, ask a few questions to board of health then draw up a quote. She told our son the max it would proabaly cost $36000. Never received quote or anything.. called, called, finally Terri returned my call- she said Leslie would get back with me at end of day. Nope- she didnt call. Called & called again. Leslie finally called back said she told my son the quoted amount, to proceed they needed $3000 non refundable before they would continue. So without formal quote I am supposed to hand over $3000 & not really know how much job will cost. She was rude. Never received a formal quote. Husband even emailed the company owner- with no answer. Talked to Board of Health- Payless Septic is not even licensed to install septics in Delaware County. They jerked us around for over 2 weeks- wasted our time & now we can't get our septic repair done until spring. DO NOT USE THIS COMPANY! read more