Cars are not washed and our vehicle had no windshield washer fluid…read more Limited selection of cars as well

We showed up 40 minutes after the Avis location had closed. (Our mistake!). The man working was…read morestill there, and he let us in and helped us. He was so kind, so efficient, and very understanding of our misunderstanding. This employee was fantastic, and our car rental was handled so easily. We were amazed by his friendliness. He really treated us as human beings first, customers second. This is a rare circumstance more and more in customer service, and we were truly blown away by his kindness and insistence in helping us when he could have easily turned us away. Thank you to this lovely man for his help, and a wonderful Avis experience. The company is lucky to have this man, and I hope they treat him as well as he treated us.

All I have to say is I can't say enough about this enterprise location. Grace is just an amazing…read moremanager/whatever her position Grace went above and beyond helping my family I just wanted to make sure that she just a shout out to Grace. Thank you so much I will always be giving my business to enterprise Rent-A-Car Hillsburo location thank you again

After a terrible experience picking up a rental in AZ, so glad to come home to an enterprise…read morelocation that takes better care of its customers. I've always had A+ service at this location. Always quick and friendly service...in and out with no issues or hassles. I've dealt with at least 5 different enterprise locations and this one is, by far, the best

Best service! Most hassle free rental car experience you could ask for. In and out in five minutes…read moreor less. Pro tip, rent a hybrid... Best cars they have with super low mileage. My last rental had less than 50 miles on it. I rent here a lot, probably once a week or so. Getting to know the agents has really helped with creating the seamless experience. A familiar smile goes a long way.

AVOID AVOID!!! Rent a car somewhere else!!!…read more I had one of the worst customer service experiences I've ever encountered at the Hertz Hillsboro Airport location on October 13, 2026. As a Hertz Gold Plus Rewards member, I expected a much higher level of professionalism and service. I arrived Tuesday morning to pick up my confirmed rental reservation at $37 per day. The location manager, Joy, opened late and then informed me that there were no vehicles available. Despite having a confirmed reservation, she refused to contact another Hertz location to help accommodate me. Instead of attempting to resolve the situation, she stopped engaging with me, locked her office, and left to check returned vehicles. When she eventually returned, she told me a car might be available in a few hours. What made this experience even more unacceptable was that while I was waiting outside the office, Joy contacted local authorities and portrayed me as a demanding customer, claiming I had said she "has to give me a car." This was completely inaccurate. I was simply trying to receive the vehicle I had reserved and paid for at the agreed-upon rate. I ultimately had to arrange transportation to another Hertz location myself, paying $19.96 for a Lyft. My replacement rental cost $68 per day instead of the original $37, leaving me paying an additional $31 every day because Hertz failed to honor my confirmed reservation. To make matters worse, Hertz customer service has been nearly impossible to reach. I've been hung up on, transferred to departments that couldn't assist me, and received no responses to my emails to customer support or the district manager. Even the executive customer service line routes back to the same automated system. A confirmed reservation should mean something. Customers should not be left without a vehicle, forced to pay significantly more at another location, or subjected to such unprofessional treatment simply for expecting a company to honor its customers! I strongly recommend avoiding this Hertz location. Based on my experience, a confirmed reservation does not guarantee you'll receive a vehicle, and if something goes wrong, don't expect anyone to take responsibility or help resolve it at all!

Small location with a limited selection of cars, but car was clean and the service was top notch…read more I would not hesitate to use this location in the future.

I highly recommend this business. I am delighted with the car that I got from him. Once I told him…read morewhat I wanted, he found the perfect vehicle and sold it to me at a decent price. One of my favorite things about this dealership is the no frills approach, including the fact that the price he posts is the actual and final price. So you know exactly what you're going to pay. Most dealerships want you to spend several hours negotiating; what a waste of time that is! It was refreshing working with Steve. it's also great to know that all the profits go directly to an inspiring organization that helps kids. It's called Hoop Camp (you can find the details about that at hoopcamp.com). I highly recommend this business and continue to share it with my friends.

Worst dealer ever. avoid at all costs. Terrible customer service and even worse communication…read more I agreed to buy a car Steve was selling. I drove 2 hours to meet him. before I left to drive down there, I called him to see if he still had the car and he said he did. When I arrived 2 hours later he "accidentally" sold it and he only had cars more expensive than the price we agreed upon. He didn't even bother to send me a text to let me know he sold it. Moreover, he was damn near impossible to get a hang of no matter how much I texted called or emailed. I would have appreciated literally any effort at all. TSPMO

We just moved to the area this year from Georgia and picked the Aloha location to do business with…read more This is the 2nd time we have used this location for a rental in the last few weeks due to a computer chip issue with our car. We travel to the Tri-Cities WA. area every other weekend, so we had to rent a car. I have to say I am SUPER pleased with Matthew's customer service, both vehicles we rented were top notch, and the driver that does the pick-ups and drop-offs is a very polite and pleasant young man. The 1st time we rented a car, I RSVP'd for a compact economy. When we arrived at the Aloha location we were greeted with smiling faces and a Kia! ;) Great car and the gas mileage was amazing!!! When we decided to rent another car, like the 1st timed I called and RSVP'd for a compact economy. When we arrived this time to pick up a car, the guys remembered us and were super polite and helpful! They already had us on file so we didn't even have to go through all the paper work again. Which was great!!! When we went outside to pick out our compact car, and they had several cars to choose from which isn't always the case, that's why it's ALWAYS best to RSVP. But anyway, we decided to rent a Dodge Ram instead! They gave us the GREATEST deal on it! We're more truck style people anyway. ;) So that worked out way better for us!! Again, this is a great location to rent from, the vehicles are top notch from what I have seen and experienced, and my favorite part of it all was their impeccable customer service! I hope this review is helpful to anyone looking at Enterprise-Aloha! Happy Holidays and Merry Christmas!!

Play some small, but the service was good. They didn't have the car that I was supposed to have so…read morethey upgraded me to a bigger car at the same price.

Exceptional Service at Canyon Road Enterprise - Zac and Team Went Above and Beyond…read more After my car was broken into and my purse and wallet stolen, I was already dealing with the trauma of feeling violated while navigating the exhausting process of replacing everything - closing bank accounts, getting a new driver's license, and filing police reports. When my car went to the shop, I reserved a rental through my insurance at the Highway 99 Enterprise location. I called ahead to explain my situation and that I only had a temporary paper license from the DMV. I offered to bring my passport and any other documentation needed. The Oregon DMV confirmed over the phone that my temporary license and supporting documents were sufficient for verification. I even went into the local DMV office in person to see if there was anything else I could do, but they assured me that what I had was completely valid and should be accepted. However, the manager at Highway 99 flatly refused, insisting I needed a physical license with my photo - something the DMV said would require starting the entire process over and paying additional expedited fees since they use a third party for processing and couldn't refund what I'd already paid. Throughout this interaction, the manager showed zero compassion, speaking to me coldly as if my situation was just an inconvenience to him. Even when I asked if my husband could rent the car for me, he incorrectly stated I couldn't drive it without a physical license (which my insurance confirmed was false - Oregon law allows me to drive any car I'm insured for with my temporary license). I left feeling defeated and violated all over again. Thankfully, a relative who works for Enterprise suggested I try another location. When I called Canyon Road in Beaverton, it was like night and day. The manager and Zac (who's in the management training program) were immediately sympathetic and accommodating. They found a way to verify my identity without bending any rules and got me into a rental car. They even came to my house for pickup to ensure I was completely taken care of during this difficult time. The contrast between locations was striking - where Highway 99's manager was cold and dismissive, the Canyon Road team showed genuine care and understanding. Zac and the manager (I wish I could remember his name!) turned one of my worst weeks into a moment where I felt heard and helped. I cannot recommend the Canyon Road Enterprise location highly enough. If you need a rental car in the Beaverton area, this is the team you want - professional, compassionate, and genuinely committed to customer service. Thank you to the entire Canyon Road team for restoring my faith in customer service during such a challenging time. Kym

Great experience at this Enterprise location. From moment of arrival the staff was friendly and…read morehelpful, the vehicle they provided was reliable and comfy, and Zach also gave us a follow up call after the vehicle return to make sure we had a pleasant experience. Great to see businesses operate like this and highly recommend. Also their prices were way more competitive than airport rentals. Thank you Zach and Enterprise Beaverton Oregon!

My van got rear ended, and I was having it repaired at Gerber Collision & Glass. The day before my…read moreappointment to drop the van off, I received a call from Enterprise to say they would be ready with a vehicle for me to rent when I dropped off the van. I didn't specify a van, but they had a Chrysler Pacifica waiting for me. At first, I was hoping they would have a smaller vehicle. They didn't, but said they would put me on a list for a smaller vehicle when one came in. I started driving the Pacifica, and I have to say, I really loved it. I texted that I was happy with the Pacifica. When the time comes to trade my Dodge Caravan in, I'm seriously going to give the Pacifica serious thought! Getting into the vehicle and returning the vehicle was a breeze! It was convenient they were located inside the same building as Gerber Collision!

They canceled our reservation without informing us. We showed up for the car and got turned away…read moreeven though it was booked for a few weeks.

Very helpful! I would give it a 5 start if it wasn't…read morebecause of the credit card issue, not everyone has credit cards people!!

Let's go... somewhere else! This business isn't interested in working honestly with people. We were…read moretold, after having the car for over a month while our car was being repaired, that it needed to be vacuumed in order to avoid a $75 fee. So we took it home, vacuumed it, and were charged a $50 fee to wash the outside. That seems like a communication error. C'mon. It's not hard guys.