I highly recommend this business. I am delighted with the car that I got from him. Once I told him…read morewhat I wanted, he found the perfect vehicle and sold it to me at a decent price. One of my favorite things about this dealership is the no frills approach, including the fact that the price he posts is the actual and final price. So you know exactly what you're going to pay. Most dealerships want you to spend several hours negotiating; what a waste of time that is! It was refreshing working with Steve. it's also great to know that all the profits go directly to an inspiring organization that helps kids. It's called Hoop Camp (you can find the details about that at hoopcamp.com). I highly recommend this business and continue to share it with my friends.

Worst dealer ever. avoid at all costs. Terrible customer service and even worse communication…read more I agreed to buy a car Steve was selling. I drove 2 hours to meet him. before I left to drive down there, I called him to see if he still had the car and he said he did. When I arrived 2 hours later he "accidentally" sold it and he only had cars more expensive than the price we agreed upon. He didn't even bother to send me a text to let me know he sold it. Moreover, he was damn near impossible to get a hang of no matter how much I texted called or emailed. I would have appreciated literally any effort at all. TSPMO

All I have to say is I can't say enough about this enterprise location. Grace is just an amazing…read moremanager/whatever her position Grace went above and beyond helping my family I just wanted to make sure that she just a shout out to Grace. Thank you so much I will always be giving my business to enterprise Rent-A-Car Hillsburo location thank you again

After a terrible experience picking up a rental in AZ, so glad to come home to an enterprise…read morelocation that takes better care of its customers. I've always had A+ service at this location. Always quick and friendly service...in and out with no issues or hassles. I've dealt with at least 5 different enterprise locations and this one is, by far, the best

Best service! Most hassle free rental car experience you could ask for. In and out in five minutes…read moreor less. Pro tip, rent a hybrid... Best cars they have with super low mileage. My last rental had less than 50 miles on it. I rent here a lot, probably once a week or so. Getting to know the agents has really helped with creating the seamless experience. A familiar smile goes a long way.

AVOID AVOID!!! Rent a car somewhere else!!!…read more I had one of the worst customer service experiences I've ever encountered at the Hertz Hillsboro Airport location on October 13, 2026. As a Hertz Gold Plus Rewards member, I expected a much higher level of professionalism and service. I arrived Tuesday morning to pick up my confirmed rental reservation at $37 per day. The location manager, Joy, opened late and then informed me that there were no vehicles available. Despite having a confirmed reservation, she refused to contact another Hertz location to help accommodate me. Instead of attempting to resolve the situation, she stopped engaging with me, locked her office, and left to check returned vehicles. When she eventually returned, she told me a car might be available in a few hours. What made this experience even more unacceptable was that while I was waiting outside the office, Joy contacted local authorities and portrayed me as a demanding customer, claiming I had said she "has to give me a car." This was completely inaccurate. I was simply trying to receive the vehicle I had reserved and paid for at the agreed-upon rate. I ultimately had to arrange transportation to another Hertz location myself, paying $19.96 for a Lyft. My replacement rental cost $68 per day instead of the original $37, leaving me paying an additional $31 every day because Hertz failed to honor my confirmed reservation. To make matters worse, Hertz customer service has been nearly impossible to reach. I've been hung up on, transferred to departments that couldn't assist me, and received no responses to my emails to customer support or the district manager. Even the executive customer service line routes back to the same automated system. A confirmed reservation should mean something. Customers should not be left without a vehicle, forced to pay significantly more at another location, or subjected to such unprofessional treatment simply for expecting a company to honor its customers! I strongly recommend avoiding this Hertz location. Based on my experience, a confirmed reservation does not guarantee you'll receive a vehicle, and if something goes wrong, don't expect anyone to take responsibility or help resolve it at all!

Small location with a limited selection of cars, but car was clean and the service was top notch…read more I would not hesitate to use this location in the future.

Stay away from this company! I rented a car in April for a long weekend . 6 weeks afterwards, I was…read morecharged an additional $116 without warning. I called the customer service number because I was sure it was a mistake. I was told the car had a damaged tire and they determined it happened while I had the car. I told the representative that I didn't cause the damage and he told me that it didn't matter. Since they decided it happened while I had the car, I was responsible. I told him I wanted to dispute the charge and he said I couldn't. The representative didn't even know what the damage was. For all I know, it could have been a defect in the tire, normal wear, or maybe nothing was wrong with it at all. I feel like it was a scam and this company ripped me off.

I'd give zero stars if I could as this was the worst car rental experience I've ever had. Due to an…read moreunplanned medical issue had to cancel our flight and book a car last minute to get home from a vacation. A car through Pay Less was our only option available for what we were needing so it's what we went with. Almost $700 later we were given a car for a 13+ hour drive from Portland to Salt Lake City. 4 hours into our drive, as the day started heating up we learned that the car had no air conditioning. We had a sick baby (the reason for the travel plan change) and no air conditioning in 90°+ weather. We were not told there was no AC, although we saw the next day that there was a note on the key tag stating no AC so THEY KNEW before giving us the car for a 1 way rental to a different state that there was no AC. This is absolutely unacceptable. This was not the only car available, because they gave us an option between two vehicles however if we had known there was no AC we would have chose the other vehicle. Now we are dealing with even more issues with our sick baby from being in so much heat for so long, and wasted money on battery and USB powered fans to try and help cool down the vehicle at least a little bit. We called customer support to see what could be done and spent 45 minutes getting the run around before we FINALLY got on the line with a very sweet gal named Ana. 40 minutes later and the best she could do for us was a $200 refund. While this is something, this rental cost us almost $700, along with the money spent on fans along with the emotional and physical damage done. Our baby who was already sick is now fighting through heat rash and dehydration as a result of heat exhaustion. Absolutely unacceptable. I will never recommend this company to anyone ever, and have half a mind to report them to the Better Business Buero for the safety risk imposed on us with their negligence and failure to disclose information.

We just moved to the area this year from Georgia and picked the Aloha location to do business with…read more This is the 2nd time we have used this location for a rental in the last few weeks due to a computer chip issue with our car. We travel to the Tri-Cities WA. area every other weekend, so we had to rent a car. I have to say I am SUPER pleased with Matthew's customer service, both vehicles we rented were top notch, and the driver that does the pick-ups and drop-offs is a very polite and pleasant young man. The 1st time we rented a car, I RSVP'd for a compact economy. When we arrived at the Aloha location we were greeted with smiling faces and a Kia! ;) Great car and the gas mileage was amazing!!! When we decided to rent another car, like the 1st timed I called and RSVP'd for a compact economy. When we arrived this time to pick up a car, the guys remembered us and were super polite and helpful! They already had us on file so we didn't even have to go through all the paper work again. Which was great!!! When we went outside to pick out our compact car, and they had several cars to choose from which isn't always the case, that's why it's ALWAYS best to RSVP. But anyway, we decided to rent a Dodge Ram instead! They gave us the GREATEST deal on it! We're more truck style people anyway. ;) So that worked out way better for us!! Again, this is a great location to rent from, the vehicles are top notch from what I have seen and experienced, and my favorite part of it all was their impeccable customer service! I hope this review is helpful to anyone looking at Enterprise-Aloha! Happy Holidays and Merry Christmas!!

Play some small, but the service was good. They didn't have the car that I was supposed to have so…read morethey upgraded me to a bigger car at the same price.

My van got rear ended, and I was having it repaired at Gerber Collision & Glass. The day before my…read moreappointment to drop the van off, I received a call from Enterprise to say they would be ready with a vehicle for me to rent when I dropped off the van. I didn't specify a van, but they had a Chrysler Pacifica waiting for me. At first, I was hoping they would have a smaller vehicle. They didn't, but said they would put me on a list for a smaller vehicle when one came in. I started driving the Pacifica, and I have to say, I really loved it. I texted that I was happy with the Pacifica. When the time comes to trade my Dodge Caravan in, I'm seriously going to give the Pacifica serious thought! Getting into the vehicle and returning the vehicle was a breeze! It was convenient they were located inside the same building as Gerber Collision!

They canceled our reservation without informing us. We showed up for the car and got turned away…read moreeven though it was booked for a few weeks.

Miguel was an excellent customer service representative! Very professional, courteous, and followed…read morethrough on everything. Really grateful for the follow up phone call after we turned I. The rental to confirm return of vehicle, total charges, and release of security deposit. Did not expect that but truly appreciate it! Will be renting from them again since we visit our son and family here several times a year!

Enterprise does not handle rental agreements via insurance claims at a sufficient level. Their…read moremembers will not act in a transparent manner to ensure that the customers are fully aware of the possible expenses and what is covered by insurance claims or not. They will prey on those that are not familiar with rental vehicle situations. None of their members will make sure you get a fair deal, or bring awareness of what could possibly be the end result in terms of direct expenses to the person who actually needs to use the vehicle. They'll find avenues to take your money simply because you are unfamiliar with the process. It reeks of evil and greed.