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    Payless Collision and Service

    3.8 (10 reviews)
    Open 8:00 am - 5:00 pm
    Updated 2 months ago

    Services - Payless Collision and Service

    Auto body restoration

    Bumper repair

    Collision repair

    35 More Services

    Auto customization

    Dent removal

    Auto detailing work

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto exterior customization

    Auto frame testing

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto paint correction

    Paint and exterior protection

    Auto paint restoration

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Rust damage repair

    Transmission leak inspection

    Rear-end damage

    Interior detailing

    Protection

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    Ala'a S.

    Thank you so much Ricky!

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    Ask the Community - Payless Collision and Service

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    Twisted Auto Detail

    Twisted Auto Detail

    5.0
    (9 reviews)

    Got the interior of my car done today and deodorized he did a amazing job got all the stains out…read moreand smell I had not been able to get out for me will def use again and recommend to everyone pricing is really fair to em for the quality of work he does and very processional and accommodating and easy to make apts with

    I came down here yesterday to get an interior and exterior detail as well as an engine cleaning for…read moremy Jeep. This past winter has been too cold with wind chills to actually work on doing any cleaning on the car. I decided that now is a good time to make my vehicle a part of "spring cleaning." Twisted Auto Detail is located on Arctic Spur Rd between Arctic Blvd and W 81st Ave in the industrial area right by the Dowling bridge. The owner of the business, Norman, is a consummate professional and easy to talk to. The Memorial Day Weekend provided me with an extra day off from work and I wanted to use that extra time to get this done. He was able to get me an appointment on Friday at 8PM the day after I texted him on his website. I left the car overnight and came out to a brand new Jeep that looked like it came in off the showroom floor at the dealership. Norman did outstanding work in the interior areas especially the seats which were in need of some real cleaning. The exterior of the car likewise made it look like the day I drove it off the lot after purchasing it a year and a half ago. The one that really amazed me the most was how clean the engine was. It was full of dirt, grime, oil stains, and dead leaves. It looked like it came off the assembly line and the pictures provided will give you a good idea on how hard he worked on this car late into the night. At $450 for all the work, this was very reasonable for a mid-size vehicle like mine. Other places I checked had quoted a couple hundred dollars more for their services. I'm all about supporting small businesses like this and I encourage others on here to see him if you want your car detailed from top to bottom.

    Chaz Limited Collision Express

    Chaz Limited Collision Express

    2.5
    (43 reviews)

    I hardly every write reviews good or bad but I have to share how wonderful it was dealing with the…read moreGeneral Manager Shane and crew over at Chaz. I would highly recommend this company and they now have a forever customer in me. I have no connection with this business in any way and actually would have preferred not to use any body shop at all given the circumstances. Since I did need my car repaired, I am so happy I chose Chaz. I know it's going to be impossible to believe, but I would almost go as far to say my car is better after my repair than it was before it went in! It's important to understand that I own a year-old Audi Q5 and when it was hit recently causing 5k in front-end damage, I was very concerned about who was going to fix it and make sure it was done right. I had heard good things about Chaz on 5th from a coworker so I elected to have them fix my car. Since they are a preferred provider for USAA the process was very smooth to get the car into the shop. I met with the manager and told him up front I would be extremely picky about the gaps and lines on the car and if it was not perfect, I would be expecting it to be redone. He assured me that I need not worry and even took me outside to show me a 2 year old Porsche that had just been worked on by his shop. It looked great. They called me regularly and kept me up to date on the status of the repair. Also, they are very courteous, the shop is clean and lobby is nice to wait in. The job was done pretty close to the time alloted and I could not be any happier. I'm thrilled and relieved my Audi looks as good as new and except maybe an automotive paint professional, I would be surprised if anyone could tell a difference. They guarantee the work for life and I know I will never need that guarantee. Thanks Chaz!

    My experience with Chaz has definitely been nothing short of amazing. From the day I took my car…read morefor an estimate to when I picked up my car, Ray had weekly updates for me and then Jourdyn for the last week! I wish I had taken a before picture, but they definitely did a great job with my car! Definitely 5 star service!

    Classic Collision

    Classic Collision

    2.3
    (12 reviews)

    Classic Collision on 8th Avenue, Anchorage, Alaska...welcomed by Ashley the most pleasant, patient…read morecustomer service individual I have met in a long time. She and the staff, including Kevin stood by the 10 week saga of getting my car properly evaluated after an accident...Thankfully no major injuries, but a frustrating experience...these folks kept advocating for their client..even today, Ashley called me by name and offered well wishes. Cheers to the Classic Collision team.

    I have never written a negative review for a business before, but after nine months of dealing with…read morethis issue, I feel it's necessary to share my experience. I brought my truck to Classic Collision following an accident. Before the repairs began, I had my damaged rim evaluated by a wheel repair shop and was told that the rim was too damaged to be repaired and would need to be replaced. I relayed this information to the repair estimator at Classic Collision, who informed me that they would have the rim evaluated by their preferred wheel repair shop to determine whether a replacement was necessary. When I picked up my truck, I discovered that the damaged rim had not been repaired or replaced. Since then, I have spent the last nine months going back and forth with Classic Collision trying to get the issue resolved. Throughout this process, I have remained in contact with my insurance company, and they have consistently informed me that they are waiting on Classic Collision to order the replacement rim. I call regularly for updates and am repeatedly told the same thing: "It will be another three weeks." Nine months later, I am still hearing the same response. To make matters worse, I have had two separate tire shops tell me they could not remove my studded snow tires because the rim is in such poor condition. When you file an insurance claim and pay to have your vehicle repaired, you expect the entire vehicle to be repaired properly. Unfortunately, that has not been my experience. I have never dealt with a body shop that has taken this long to address an unresolved repair issue, and I feel like little to no effort has been made to correct the problem. I genuinely hope this matter gets resolved. If Classic Collision ultimately follows through and fixes the issue, I will gladly update or revise this review to reflect that outcome. Until then, I cannot recommend this shop based on my experience.

    Classic Collision

    Classic Collision

    2.0
    (4 reviews)

    Lied to me about fixing my car. It was badly damaged and when I asked if it could be fixed, they…read moregave me a condescending "Um, yeah. You just remove the broken parts and replace them with new ones." Well it was too damaged to be fixed, and they never called to correct themselves. Instead I waited around for a month until the day when I was supposed to come pick it up. It was only then that they said "Oh yeah, it was totaled." Would never recommend them.

    Sadly, my review is missing on here. My car has been there 10 months now. My entire front end was…read moreleft off all Fall, Winter, and Spring here in Alaska. My car was new, manufactured in the USA, and had no airbag deployment. I have photos oif parts and part numbers under the hood from other brands and years. I told them to stop everything in September after seeing the first repair order that I did not authorize. I felt pressured into taking my car My insurance, Progressive, Classic Collision , although I reminded them multiple times of my correct VIN continue to send estimates and repair orders with someone else's VIN, even after acknowledging that it was wrong. I felt pressured into keeping my car there after the dealership I bought it from informed me they didn't do auto body repair. II was told the decision was mine where to take it, but Classic Collision refuses to release my car. I now have engine control system lights on and a chassis warning.. My engine control system lights and other malfunctions keep appending when they restart some weak battery, to remove and replace parts. I'm being charged $25 a day for them to "store" my car. The Anchorage Police Department won't help. My insurance provider won't help. They are in the same office building with Classic Collision. Effectively, it's like my brand new car has been destroyed and there is apparently no accountability for big multibillion dollar companies here in Alaska. I'm still paying $700 a month for my car I am approaching one year this month without my new car. I strongly encourage anyone whose insurance company, through the use of bad faith techniques, recommends you take your car to Classic Colllision, please read all the reviews and complaints on the BBB website. I don't think my review will be here long. I've noticed my earlier review floated around to another location. Any glowing reviews on a doctored website are fake. I never dreamed anything like this could happen. I worry about those who get their vehicles back with more damage. Attorneys here don't want to touch Classic Collision. We have to fight for accountability here. It's not just me. There are so many people who have been harmed by this company. Be warned!

    Payless Collision and Service - bodyshops - Updated July 2026

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