I was on a road trip with my girlfriends when I realized my brakes were making a squeaky sound. I…read moregoogled the closest place near me and D & N Auto popped up. I was treated with a friendly face and the owner was able to get my brakes fixed within 1 hour! To top it all off he was also kind enough to give me a free oil change! Thank you soooooooo much D & N ! Road trip was completed without a hitch!

Thanks to everyone for the excellent customer service. Special thanks to Frank for helping with a…read morestressful situation I was having with Walmart's auto claim service. Frank was there for me and answered all my calls (and there were many, LOL) This location is the Best!!!

If you can avoid renting from this location arrogant rep frank , said would not rent to me because…read moreI had an attitude for questioning 4 point contact numbers, what was purpose he kept saying could make up number or provide anyone's so he got his little power trip refusing rental

Returned a car here that I had rented in Maryland. I've been using Enterprise forever and never…read moreonce in all my years had a penny discrepancy on my bill. I get to the drop off location and it's right in the crack district, two homeless folks walking around the parking lot where I park it. I go in and wait ten minutes to return and get the bill. Guy at counter says I won't get the final bill til Monday as they can't process out in the weekend. Really????? So when my credit card payment showed up $45 higher, I immediately called to say what the heck? Girl on phone says "you returned this car to Cleveland Ohio, that's why the higher charge." I'm of course baffled how I got to Cleveland or even Ohio for that matter. Oh wait, I didn't, it was still Johnstown. I guess they must sound alike? All the additional time wasted trying to get my bill straight. And my reservation had Johnstown on it to prove the correct price.

If I could give this place 0 stars I would, but I can't! I haven't physically been to this place…read morebut I've tried reaching out to them, with no answer and I've tried calling more then just a couple of times (sun-tues). I even left a message for them Sunday and still haven't received a call back Tuesday! I've tried all ext the recording would give me. I even tried calling the reservation number, and they didn't help me at all, just forwarded me onto the Johnstown location in witch I got not answer! The hertz Facebook page couldn't even help me. I told them multiple times what was going on will that all I got was I'm sorry you must contact Johnstown locality and I have no way of doing so being 12 hr away and needing a rental when I get there! I would not recommend going here at all!!

I normally wouldn't do this but its gotten to the point that I feel like other people should know…read more I bought a 2002 ram 3500 from them back in September of 21. The truck was priced very high considering the year, but I'm familiar with these trucks and know the life you can get out of them. I spoke to a salesman, at length, numerous times about the truck since I'm in Buffalo NY and didn't want to waste anyone's time. I was promised the truck was in immaculate condition, had 0 rust, and was the real deal. I asked for many pictures and again verified that the truck did not have any rust/rot. Again told the truck is perfect. I ended up buying it over the phone, and had a company drive down and pick up the truck for me. When it showed up I started looking at it while it was still on the flat bed. I immediately noticed both from cab mounts were nearly completely rotted through. Then noticed the truck was double framed and the inner frame was so rotted in spots that it was swelling the outer frame. This would immediately fail inspection in NY and I'm sure most other states. Got the truck off the truck got in it and realized that the heat was stuck on and couldn't be turned off. The drivers seat was rusted in place and wouldn't adjust. The dump box was covered in rot holes underneath. Every fluid in the truck was either low or bone dry - front and rear differential, transfer case and the transmission. The passed side brake caliper was so rotted the piston inside of it was crumbling. I could go on I will say I initially called and complained and they did give me a small discount on the truck. I have owned the truck for about 6 months and have almost $12,000 into it trying to make it road worthy. The latest was the transmission going- which I was told by numerous mechanics that it failed most likely because it was so low on fluid when I bought it. I did check it when I first got it, and added 5 quarts to it (holds 6) to fill it. Too little too late. I never want to speak poorly about another business but this truck was a painted pig, they knew it, and clearly I learned never buy a car sight unseen, or trust a word a used car dealer tells you Last one. The truck had been freshly painted when I got it. In the last 6 months the paint on the entire truck has been shedding off in sheets leaving bare metal. You can clearly see no primer was used. I did contact them again when I realized how bad the frame was and their response was " were here if you want to talk"

What a wonderful experience. We weren't able to get there before the end of their scheduled hours,…read morebut Justin willingly agreed to stay until we could get there. We were given the keys to both vehicles we were interested in and told to take them for a drive to where it pleased us. After driving the second vehicle Justin came out and we discussed the car. Justin was very straightforward with us. The car was newly inspected and the oil changed. We decided to buy the car on the spot. Justin then stayed longer to complete all the paperwork. A few days after purchase the check engine light came on. We called and Justin had us come in to have it looked out. The bad sensor was changed quickly and no charge. I would go back there again for the great sale and service!!