Our experience buying a car through Hollern & Sons was the best it could have been! The owners work…read morewith you directly and they're extremely personable. They don't try to push you into any sales spiels and they're honest! It was so refreshing having such a great car-buying experience that we have recommended them to all our friends and family! The process was fast and efficient and we couldn't be happier! Thanks, Hollern & Sons!!

This used car lot does not search out and find old beater cars and gloss them up to resell them to…read moreyou. And they also don't overprice new cars hoping to catch you looking. I looked far and wide around the Northern Va area for a specific Dodge Ram 1500 and while I didn't find that one my search led me to these guys. They disclose everything about every cars history. They worked with me to ensure I could be in and out quick when I came back because I had an exact deadline to be back home. When we look for another car I will check out their inventory. My wife was already eyeing Jeeps on the lot.

Had service at Hyundai. I am from Florida and needed my 21k service. Great experience. Nice folks,…read moreeven washed my truck. The sale people didn't even jump me in the showroom and I was vulnerable for a trade too. Heh, heh.

After finding a car online and getting confirmation that the car was at this dealer's location,…read moredrove 35 minutes to find that the car was at their other location but they could get it in 1-2 hours. Before doing that, asked for a total price estimate with my trade. Valued my trade as scrap. While in this first dealer's parking lot, called Delaney and talked to Ron. While on the phone, he verified the car I wanted was on the lot and I told him I would be there in an hour. When I got there, the car was sitting in front of the building. Talked to Ron, got a reasonable price for my trade and got a few $$ off the price. In less than 2 hours all paperwork completed and I drove away with my new car. Great work by Ron and Noah. Well run dealership.

Top notch - I've been trusting Rick and his team with my cars for 10 years or more. Every person…read moreI've recommended Mr. Muffler to have had great experiences as well. Honest, upstanding, and do great work.

This place always does a really good job in what do.. had exhaust pipe issues and they got me in…read moreand fixed my problem and it was very reasonable

Everything! If I outlive this vehicle I'll be back to buy another!…read more No-haggle pricing, fair trade-in value.

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

My car shopping endeavor brought me here. My vehicle had been giving me some major problems as of…read morerecent and I knew that in the long haul I was going to need to shop around for another vehicle. My brother had just purchased a new vehicle from here and kept in my ear that I needed to come here. I was holding off because I didn't know if I wanted to own a Kia, I have always owned an American made vehicle and was apprehensive on buying a foreign made vehicle. I had actually been putting off the inevitable for as long as I could, I knew I needed a new vehicle and I knew it had to be soon, but I was worried about the amount I still owed on my vehicle, the negative equity and how it would effect me on the purchase of a new vehicle. But the time to sit around and do nothing was over and I had to act. I came here after much hesitation and my dad in tow. As soon as we got there we went in and went right to the desk of the guy that helped my brother, Dave. Dave was very professional during this whole endeavor. He didn't hold anything back and did not sugar coat anything. I'm already anxious because of what I am about to do, but he put me at ease. While he ran my information I went out to the lot to look at vehicles and see what tickled my fancy. I had a few in mind and went in to see what the numbers were looking like. He cut through all the possibles and told me that my best option was to purchase a new vehicle because of a few things. Rebates, trade in value of my vehicle, and the negative equity that I would be carrying over. I knew it would come to that, so I was already preparing myself. With that he showed me some options as to what vehicles were within my preferences that I showed up with. I wanted something that was all wheel drive, decent on gas mileage, and was an SUV. He pulled up a vehicle up front a few minutes later and told me to take it for a test drive. I got in and felt like it was a good match. I know you are not suppose to fall in love with the first thing you see, but this felt right. It was quiet, clean, a smooth ride, and basically everything I was looking for in one vehicle. After the test drive I looked that vehicle over from head to toe, inside and out. Making sure that this was what I wanted because I knew this was going to be my life for the next several years. Went inside and followed up with the paper work. That always take a few minutes so they started it while I was out test driving. There wasn't much of a wait for me on that part. The only wait was to see what banks were going to come back with approval and interest rates. I got the best rate I have ever had on a vehicle with this turn. While they were finalizing the vehicle I went out to my current vehicle and gathered up everything that was in there so I could transfer it over. When the paperwork went through and all the signing was done, I got my keys for my first ever, new purchased vehicle. I ended up walking out of there with my hands full. Manual, keys, hat, business cards for contact info, papers...my head was buzzing, I felt like I was on a high. But that's not where the amazing professionalism stopped. Dave walked out to my new vehicle with me and showed me how everything in it worked. From lights to the touch screen radio, he did not let me leave there until I had a basic knowledge of where everything was in the car. They also gave it a quick once over in the vehicle, making sure it was clean, they would have washed the exterior for me if it wasn't raining that day. Great customer service continues after the purchase. The first oil change is on them. And if you continue to go back for your oil changes you pay for three and get the fourth free. I also believe that state inspections are done for free here with the time your own the car. I definitely felt at ease with such a trying and anxiety filled endeavor. What vehicle did I get you ask? 2020 Kia Sportage...a perfect fit for me.

Excellent customer service every time we need to buy a vehicle or drop it off for repairs. Josh in…read morethe Service Department is so helpful since I'm auto-illiterate & quotes honest repair prices too. We've purchased 3 Kia's & a Ford F-150 in the past decade here. Our entire family uses Team Kia. Thanks!

i was in the market for a 2026 honda passport trailsport elite , radiant red. the sales…read moreexecutive mr. Jaden Heider went above & beyond. he made a special effort & ordered one fresh off the truck. we are in our 70s & appreciate his kindness , compassion very much. No good deed should go unrewarded. please extend my sincere gratitude to him for "Outstanding Customer Service ". a very special thanks to mr. Rob Josephson for explaining the unique features of this vehicle in detail .i am impressed with his extensive product knowledge & expertise. my experience here has been Exceedingly off the charts. thankyou.

These guys took great care of me! They were very fair and honest. Everything was fixed and done…read moreright the first time and I didn't have to go back. If something else goes wrong with my car they will be the first ones I call! Mike was great and patient with all my questions

Loved shopping here, Rob was so helpful and everyone answered every question I had!!! Can't stop…read morerecommending this place

No customer service from Thomas Auto Body…read more In July of 2017 we purchased an Envision from Thomas Buick. In July 2018 with roughly 6,000 miles we discovered the lower portions under the rear doors and the front sections of the rear wheels needed painted. I decided to go to Thomas Auto Body since we purchased the Buick from Thomas. When I went to the body shop to get an estimate I also informed them that I had mudflaps ordered. They looked over the car and said they could paint these areas for close to $1000.00 and put on the mudflaps. When I returned to pick up the car I noticed they only painted the from portions of the rear wheels. I went inside and stated that they forgot the lower portions under the back doors. It took another week and I went and picked up the car and left thinking the my problem was solved. In the spring time while I was thoroughly cleaning out and washing the car I noticed there were chips in the paint. Chips were in the painted areas that I just had painted last July. Now the car only had roughly 11,500 miles and chipped paint. I went to Thomas Auto Body to complain and get this corrected. The manager "Jonas" looked at the car and said he would contact the manufacturer and see what could be done. He also stated that maybe we could split the new costs and get it repainted. Well a month came and went and no call. When I went for my inspection in July I went to the auto body office to speak with Jonas and he had just left, so they wrote down my name and number and taped it to his computer. Another week passes and no call from Jonas. No update from Jonas about getting my car fixed. Being frustrated and completely ignored I decided to call Jonas again. Jonas stated the manufacturer would be there that day and he would talk to them and call me with an update. You guessed it, another week passes and no phone call from Jonas. Thomas Auto Body is good at convincing customers to trust them with your vehicle. Last July Thomas Auto Body really enjoyed cashing my check for the paint job that I had done. The problem is Thomas Auto Body just doesn't like standing behind their work. The sad thing is we decided to buy our Buick locally, support locally and have it serviced locally and this is the type of customer service that we have received. Very, Very, disappointed with Thomas Auto Body & Collision