My experience at Delaney Hyundai was a pleasant surprise. Everything from start to finish went incredibly well. I should start by saying that Delaney Hyundai is about 75 miles from my house, so contacting them despite at least 10 Hyundai dealers being closer was a matter of finding a particular vehicle, not any favoritism toward the dealership. On Saturday I received an email from Noah Stricker regarding the interest I had submitted for the Hyundai Santa Cruz SEL. I offered MSRP and they accepted it - No BS, no "market adjustment" - a charge in thousands of dollars that dealerships are adding "just because", just "submit the $500 refundable deposit and we can hold it for you while we prepare the paperwork." I put the $500 down, and as this was around closing time on Saturday night, we would finish everything up on Monday. On Monday, Noah put me in touch with the finance manager, one Justin Harper. My experience with finance managers has been mixed, but Justin was exactly what I needed - someone who would find me the lowest interest rate possible, and who, when it came to the dealer add-ons (you know what I mean, those appearance packages, GAP insurance, key and tire insurance, etc etc etc) was thorough enough to identify where any of these packages would be beneficial to me, while not treating me with disdain for refusing any of them. Few things about buying a new car have made me more frustrated than getting to that dealer add-on part and having some schmuck try to condescend to me like I don't know what I'm doing with money. I appreciated Justin for having been awesome throughout that, and for getting me a rate LOWER than the promised rate on the initial offer I had submitted through the web. We worked it out the payments together, I used my amortization calculator in excel to determine the down-payment I wanted to make consistent with the desired monthly payments, he looked at it on his end, agreed, and made it happen. We did all of the paperwork online, and all that was left was getting the vehicle.
That's the best part. Noah scheduled DELIVERY of the vehicle for 11:30am the next day, and within 15 minutes of the promised time, he was in my driveway with my new blue 2022 Hyundai Santa Cruz SEL, a swell-looking automobile at a great price that I didn't even need to leave my house to get. We verified paperwork, he showed me some of the tech, and a half-hour after he had arrived, he entered the follow vehicle that came with him to drop it off and headed back to Indiana, PA. Without a doubt, this was the best new vehicle purchasing experience EVER. I recommend Delaney Hyundai dealer wholeheartedly; If you were to take my advice, go there, drop my name, and buy a car, I don't even want the money for the referral, I'll donate it to charity. That's how strongly I feel about this dealer's practices, and my hope for you to enjoy a hassle-free purchase experience from start to finish as did I. read more