As a customer of Alaska Specialty Equipment Baileys Rent-All for years, I was VERY disappointed…read morewith their recent lack of help refurbishing my Stihl chainsaw. Despite submitting the saw for repair on July 26, 2024, they still hadn't repaired or even evaluated it as of November 12th! I NEVER received any contact from them about the issue of delays. Out of frustration and lack of patience, I picked up the saw earlier today, took it to AIH repair center down the street, and received results with a few hours. Alaska Specialty's only explanation for the poor service was the the project had "fallen through the cracks" and admitted they have only one service technician with a backlog of 100's of projects. A much better business plan would have been to accept only as much work as could be completed in a timely manner i.e. less than a month. I am not sure I'll be back.

I LOVE CHRISTMAS TREES!…read more In my eternal quest to recapture my childhood. I saved up ( a lot) to have a local tree service put up permanent l.e.d. Lights in my tree. Their service ended there. Their crappy service is reviewed by me here on Yelp ( business rhymes with "wage ") This review is of baileys though. They make my tree possible. Where can I start on my accolades of this business..... FIRST: Lawnmower. I used to hate mowing. There just wasn't enough beer in hand to make it pass fast enough. I discovered BAILEYS sells the consumer reports highly rated Honda mowers. I bought one from these guys. IT WILL PICK UP WET GRASS. No more wasted sunny days mowing. Do it in the rain if you want. Love the thing. SECOND: I needed a manly weed/ brush wacker. They sold me a commercial grade Stihl ample hp stoked brush cutter. With the metal blade attached I cleared a 100 ft swath through the alders and Devils club and berry bushes from a house I built to the nearest utility pole so I could get electric service. I thought it'd take a few days. Nope. 4 hrs. What a great product. THIRD! MY BEAUTIFUL TREE. Made possible by baileys rental products. I rented a genie s-65. Bucket lift. They delivered it to my house. Gave my a quick course on how to use it and off i went. I finally got around to doing what was necessary. Bypassing all ( but one) of the fuses by soldering the strands together. ( yup. All 40) This awesome hydraulic beast did, and will I the future, help me fix the tree. This tree takes bi yearly attention. The tree grows and the wires don't. The bark needs a break from rubbing and wires need adjusting as the tree grows. FOURTH: I asked, and they said I could rent a mini excavator and take it on the Alaska ferry to seldovia to do foundation and service trench work. Wow! I did not expect that. That'll be a lot less expensive than hiring the local guy. ( he thinks equipment monopoly has you by the nuts, and isn't all that friendly) I know this review covered a lot. But after three of the most most awesome experiences in a row here, I couldn't keep quiet about their great products. Service is professional. Guys there seem to have fun working together. LOVE MY TREE. thanks baileys rental. You made my year.

I was out plowing snow at 3:30 PM in sheep Creek. I blew two hydraulic lines to my plow. I could…read morenot plow anymore. On the way back to Wasilla I called Jewel equipment and they said come on in and we will hook you up. I pulled in. They moved another truck out of the shop to get me in. They installed two new hoses and got me back on the road within 45 minutes. Nice service I liked them so much, I booked a service for my Generac next week!

I spent 2 visits and over $400 for them to service my snowblower. The first visit, they dumped the…read morebrand-new premium gas out and refueled it and charged me over $150. They did not do anything else to it. The second vis was over $250. I picked it up last Tuesday- by Friday it stopped running and now will not start. I don't know where else to take it. I know I'm not taking it back to them again. Don't spend your money here. They don't value customers (at least the ones without penises). They even misspelled on the invoice - intentionally?

Got the job done with attentive service. Tool rental is always about "getting it done" and Totem…read moreRentals made sure it happened for my log splitting project.

I will never use Totem again. I have given them thousands for equipment rental this year but there…read morewas always some issue. Now they completely failed to deliver equipment to a big project and cost me a lot of time and money. When I explained that to the owner he was a complete jerk. I will be happy to give their competition my money.

About 4-15-21 I ordered a part from AER. The person I spoke with was Charles, (very helpful). He…read moresaid he needed my credit card number to place the order. When I inquired as to the cost, Charles said he would call me with a total before charging my card. He called me a day later and said he would run my card for $496.00. I gave permission for this amount. A few days later, I received the part. On my bank statement I saw he ran the card for $664.20. I called Charles and he said he would look in to the matter and get back to me; he did not. I called AER and spoke to Tommy, (the manager). He said he would look in to the matter and get back to me, he did not. After multiple attempts and messages to reach Tommy; we spoke on 5-7-21. He gave me the 'run around'. Bottom line: Do not give AER your card for payment, they WILL rip you off. Pay cash or write a check if you must to business with them.

I am so disappointed in the way I was treated by the employees of this company after a rock that…read morefell from their dump truck smashed my windshield On the Glenn Highway. I brought it to their attention immediately and was immediately treated rudely and essentially was told I was lying and that there is no way that could have happened. I explained that I saw the rock fly at me from the box, but they dismissed anything I said. I expected they would have offered to submit a claim through their insurance or perhaps offer to help pay for the repair. I used to be a customer, as I prefer to hire local companies, but I will never ever give business to these people who treat other people that way again.

I've been dealing with Ed at Dakota Diggers for many years. they are very fair and customer service…read moreis excellent. I've rented equipment and they have hauled materials for here in Chugiak and at my cabin up by Gunsight Mountain. I recommend them to anyone I talk to that needs these services. thanks Ed., Robbie.