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Pay Less Super Markets

3.1 (18 reviews)
Open • 6:00 am - 11:00 pm

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3 years ago

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Ask the Community - Pay Less Super Markets

Review Highlights - Pay Less Super Markets

“I prefer going to Payless because it's closer to my home and has more variety than a Wal-Mart or Meijer.”

Mentioned in 2 reviews

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Meijer

Meijer

3.0(34 reviews)
2.3 mi
•$$

Prices at the register consistently ring up wrong. Meat alternative products are almost…read morenon-existent. I've been shopping this store for about 14 years and today I've decided I'm done. I will shop Payless from now on.

Love the size and ease of moving through most aisles--good variety of goods. If requested, they…read morewill try to get what you want. Only place I can find Harvard beets, everywhere else carries only pickled. The same with Brooks catsup. The store is usually clean. Not a real fan of the organization They chop up the isles. Making it difficult to find what you are looking for. The staff is very knowledgeable they are most courteous and helpful. Prices are more than at some stores but really pretty comparable. Love the value saver you earn points for groceries and gas. That being said it is one of the hardest apps to use. Most stores have a much easier way to check out and put your points reward cards in. Love they send you coupons on Things you buy based on your purchase of merchandise in their store. Love the fact that they have a pharmacy. However, I did not realize I was not earning points. I will have to see how that works. I know of another grocery chain that gives you credit for full cost of s script no matter how they are paid. Very unhappy that they rarely have medications at their store that you need without waiting for a day or two. So if I am really sick or need medication same day I go to Walmart or cvs or Kroger. I have to remind them of 90 day fills that my doctor puts in for or I am running there every week . Wish they could get it organized to be ready at the same time. The new drive through procedure has slowed the process down even more. Very confusing for many. The drive thru set up is very poor will not be surprised that someone fixent get run over or hit pole on builfingThe pharmacist and tech try to help and do all they can. Have observed signs saying entrance closed. Saw one poor lady with a walker, walk down to the other end in the rain in order to get in. Then saw people going in and out. Addressed this to them and they said that when it rains one door don't work but the others do. Should they put a sign saying the door broke use the other door. Not entrance closed When-in fact it is open. Last the check out are plentiful. Many wonderful staff to help. Very little waiting for help at register these workers go above and beyond in assisting as needed. THE VERY WORST THING ANOUT THE STORE HANDS DOWN.....No hand held scanners. Lifting large , heavy or mid shaped items is a royal pain. So while I do shop here it is not my everyday grocery for that reason. They rarely have a lane or available to check you out most of the time.

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Walmart Supercenter

Walmart Supercenter

2.0(24 reviews)
0.8 mi
•$

Walmart West Lafayette has the worst check out system I have ever seen. Tried to get medicine with…read moremy HSA card and was refused. Tried to pay with my bank card and they also rejected it as well as locked my bank card up because of the rejection and flagged my account for fraud. Your system sucks and you need to get it fixed. I don't know how much it will help but I'm taking steps to hold Walmart accountable for my wasted time. I will be filing a complaint with every possible avenue I can find. You should also train your people to not try to take your customers bank cards. I literally had to grab my card from her hand to get it back because she wanted me to jump from register to register trying to get my card to work instead of them just fixing their system. This was after she had already swiped my card so many times it locked my card and account up. I'm putting this here so maybe I can save someone else this head ache. Next complaint I will be filing will be with the Better Business Bureau! The only reason there is a star up top is because this app made me put one to post this review. I personally don't give them any type of good ratings.

This Walmart location has consistently provided some of the worst customer service and overall…read moreshopping conditions I've experienced. I typically shop early in the morning due to my work schedule, and many visits involve blocked aisles, unattended stocking carts, and a general lack of organization that makes the store difficult to navigate. The pharmacy and grocery sections are especially problematic, with aisles frequently obstructed and ongoing spills on the floor that are often marked with a cone but not actually cleaned up in a timely manner, creating an ongoing safety and accessibility issue. I've also witnessed shoppers being confronted or blamed for normal store traffic, including an incident where an elderly couple was trying to retrieve the last item on a shelf when an employee stepped in front of them, took it, and made a dismissive comment. Checkout operations are also inconsistent. During early hours, only a few self-checkout lanes are open, and I've seen employees using them for personal purchases while customers wait in line. On another occasion, employees lingered at the registers after completing transactions, talking loudly and inappropriately while delaying customer access. Customer service at the desk has been equally frustrating, with employees ignoring approaching customers or suddenly stating the area is closed as customers arrive. Attempts to address these issues through surveys or management have resulted in generic responses rather than meaningful change. What makes this especially disappointing is that I previously worked at a Walmart store roughly 15 years ago, where clear standards were strictly enforced for customer service and store safety. We followed the "8-foot rule," requiring employees to acknowledge and greet any customer within range and offer assistance, and we were also held to a strict "no spill unattended" policy where hazards had to be actively monitored until fully cleaned. In my experience, spills were never left sitting with just cones placed around them--we were required to stay with the spill or ensure it was actively being addressed. Our management also took accountability seriously; employees who failed to meet customer service or safety expectations were required to wear a loud cowbell during shifts for a set period of time, with longer durations for repeated issues, reinforcing awareness, responsiveness, and customer interaction standards. Compared to that standard, this location feels like it has lost focus on basic professionalism, safety, and customer care, resulting in a consistently frustrating and disorganized shopping experience.

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Pay Less Super Markets - grocery - Updated October 2026

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