Excellent short trip with a wait for me at the store. good conversation and very cautious driving…read more GREAT JOB ROBERT!!!!

Amazing cab ride and delivery with Universal Taxi. Weylon Wood who is in the picture, was my taxi…read moredriver. He arrived on time. He was courtesy, patience and trustworthy. We ran household errands. Mr Wood help me make sure, I safely got into my residence.

This taxi service has very caring people. You can feel safe and secure when using this company…read more My family used it in an emergency, and their personal care was a blessing and very much appreciated.

We rode home from the airport to the north side of town ( Huebner Road). When we arrived the…read moredriver ( from Eritrea in east Africa) told us that HE ONLY ACCEPTED CASH! WHAT???? Luckily we had the cash on us, but it seemed very sketchy that he would not accept a credit card. Totally disappointed. SUNDAY 4:30 JULY 19,2026

Online services promoted 24 hour service, yet when I tried to contact, they suggested I called the…read morenext day. I contacted another provider.

El señor Yosan León llegó a la hora exacta. Es una persona muy seria ,muy respetuosa. Su carro está…read moremuy limpio. Volveré a usar a Álamo City taxi en mi próxima vuelta a San Antonio. 100% recomendable

I order service Monday (36) hours in advance for a ride Tuesday morning at 8am so could . arrive…read morefor some scheduled surgery at 9am 12 miles away. The driver called me at &{51 and said it was too far for him & another driver would call me. They never did. I called them 4 tomes before 8"30 am and was told another would be dispatched. I then had Uber called and they came within 10 minutes, thank God. Worst customer service I have ever experienced, apparently advanced requests are ignored. I can't post a picture because the never showed up and never will.

Called to book a pick up fir very early morning on base. Confirmed appointment they kept saying…read morewill call u when they r there Outside hotel. NO CALL EVER CAME!! Spoke to a supervisor at 3 am pst and he said they sent out notice 10 minutes before scheduled pick up? Ugh pick up was at 4 am kept saying they are independent contractors it's up to them. If they knew night before they could have a job and only a few have access to base maybe they would get up for it but if they don't know?? turns out got a Lyft weird how other pick up delivery companies that r independent let there drivers know night before especially if scheduled a week in advance . BE CAREFUL IF SCHEDULING ESPECIALLY ON BASE FOR EARLY DEPARTURES FOR FLIGHTS

This 5 stars is for the driver Edward in a white Rav 4. He was excellent. If I knew I would get…read morethis from all drivers, I'd use Uber more. Edward was very personable, helpful, and funny. I really enjoyed my ride. Cavender Toyota sent me home and back by Uber while my car was being serviced. There was no way to rate him on the app, since Cavender ordered the service.

we reserved an Uber pet several days in advance for my girlfriend and her Service dog for a trip…read morefrom Seguin to Austin and the timing was critical because she had to catch her connection on VonLane. Uber didn't notify us that they canceled the trip because the driver was unavailable that it was originally scheduled with, the appointment was scheduled for September 3, 2026 at 1:15 PM, they notified us that they were canceling it at 1:15 PM. Uber really left us hanging because we ended up having to drive to Austin. In order to make our Vonlane bus time at 4pm. why didn't they notify us much sooner so they didn't leave us scrambling to get to Austin? they deserve this one star and I wish I could give a review for the driver that canceled it. Usually Uber has been very good in the past, but they really left us hanging and disappointed this time.

Horrible company. Multiple cars broke down. Never received full refund promised. Highly suggest…read morenever booking with them.

Our group was going from the hotel to SWRI 2 days in February 2026. Our contact said they were…read morelate picking them up from SWRI and one day from the hotel by 1/2 hr. Unacceptable! I reached out to my contact about this and never heard back from him. He was so willing to set the transportation up, but when it didn't go well, I never heard back from him. Would not recommend this company! Not reliable.

Needed a ride last minute and Fine Taxi got me to the airport no problem. It was an early ride and…read morethey showed up on time and were awesome conversationalists for an hour long drive! 10/10!

Miss Brenda is awesome! She accommodated all my mother's…read more destination spots, and was prompt, a great driver and sweet as can be. This is our go- to for transportation, when we need to travel to more places than one in a single day. Thank you, Fine Taxi!

Mike, is very professional and very on point. I used Mike for 4.5 months and I really enjoyed his…read morehospitality and service and his pricing is very reasonabl. I highly recommend him if you're ever in need of a ride. I would always call him if I'm ever stuck somewhere and need an emergency ride I know I could always count on him. Thank you Mike for being there when I needed your help! 5 STARS Sandy

Just called and was not professional at all and dismissive. I never use these types of services but…read moreI know a family there who has no vehicle or family to help them to get groceries and it being raining it's just hard for them. If I didn't live 3 -4 hours away I would help.