It's really hard to find a groomer that knows how to give a good puppy cut to our cotons. Things…read moretend to turn out looking off and we end up having to fix things on our own to the best of our ability- but not here! They have groomed our 2 coton de tulears many times at this point and every time they come out looking great! No weird long looking poodle ears like the people who like to keep the hair on the ears long, we think they end up looking silly when groomers do that. We told them we prefer shorter ears before their first groom and they have always done it without having to be asked ever since! No weird random chunks of longer hair like when groomers don't take the time to make sure everything is around the same length. A HUGE thing for us is neither have come back from Rustic Mutt with razor burn! I can't tell you how many groomers have ended up at bare minimum giving our little guy razor burn even when we warn them he is prone to it. I've even had to pay for urgent vet appointments they've gotten razor burn from other groomers so bad but never here. Our poor boy used to come home from grooming, appointments, totally miserable and would run from carpet to carpeted area and sit down to try to not feel that irritation on his skin. It was awful and no matter how many times I tried to make sure they were careful , it would always result in razor burn. When we moved here I really wasn't looking forward to finding a groomer again because it's hard to find one I trust because of this. Rustic Mutt put me at ease and the people have been very nice. I always appreciate the option to text them as well as I'm not great at keeping up with the phone sometimes. We went through a really stressful, prolonged time in our lives recently and when we were away almost all the time and when we were local it was busy. I was diagnosed with a very painful disease that has no cure, several surgeries, several rounds of IVF, I could go on. This resulted in my husband and my dogs needing to travel all the time, living in hotels for months while getting care and treatment and some of the surgeries. Since it was such a frenetic time we weren't able to get them in for a regularly timed groom and with all the walking and no access to regular bathing for them they ended up quite matted and dirty by the time we were able to get them in for an appointment. I really did try to brush them and keep up as best I could but at a certain point with them not shedding and their hair getting so long I'm ashamed to say I let it get away from me. They went to such great lengths to cut their hair and not give them razor burn, not shave them all the way down, and they left some of the matts on the counter to show us what they had cut off and how bad the matting had gotten. Contrary to what people might assume I was appreciated of the gentle visual chiding, it shows me they care for the animals. There are only 2 reasons I can't give them the 5th star and it is this: 1) as far as I'm aware they still choose to go off of verbal confirmation that an animal has been receiving their vaccinations & such. Almost every other groomer I've ever worked with (and I've had dogs all my life) required confirmation from an animal's veterinarian that they are up to date and while it's a pain in the butt to constantly keep that updated it also makes me feel safer knowing all the other animals they will be around in the establishment are up to date as well. Verbal confirmation is great but unfortunately I'm sure it's easy for some people to lie. I had a problem once when my dogs were around dogs that weren't up to date and it resulted in one of my dogs being hospitalized, a very heart wrenching experience and expensive mistake that could've been avoided. Just to be clear this didn't happen at Rustic Mutt but a previous place, I'm just explaining why the worry had relevance to me. 2) you generally have to schedule pretty far in advance in my experience to get in generally, especially in the summer, which I understand but unfortunately there are times where you really just need to get your dog in and can't wait several months. I wish that they would/were able to hire more people, even just for bathing services so during the times I can't bathe them regularly it would be great if I could rely on them for that.

Sesame is a service dog and we wanted him to look extra special for an award his girl is getting at…read moreschool. They did an amazing job and the kids LOVE him!!!!!!

I've been a customer since Rainy Day opened. After getting fired from other groomers for having a…read morefussy dog, I tried Rainy Day and they were awesome. Keri took great care of my little nugget, Lily. She took the time to understand Lily's anxiety and health needs and never rushed the appointment. I will forever be grateful. My little Lily passed away a month ago. Keri was so kind and sympathetic when I told her the news. I couldn't have been more grateful in that moment. If you are in need of great services, quality work, and friendly staff who treat your babies as their own, this is the place to be. 10 out of 10 paws!

Just moved back to Vancouver after several years. Looked for a dog groomer with great reviews…read more Found one! Rainy day grooming did such a great job with our pup (Sunny). Loved that when I pulled up, she was looking out the window. Her favorite thing to do. Feels great to know we found a place we can call our groomer. Plus, the crew is just so nice. See you next time Taylor! Thank you for taking great care of our pup.

I have a favorite groomer, Rebecca, who my dog loves. But also, I needed help selecting a dog food…read moreand Ellery was amazing! She knew all about the ingredients and together we zeroed in on what my dog needed. I am so grateful Ellery was there to answer my questions! Kathy C (Harley)

Who knew you could groom a cat? Civilized Wolf has a dedicated cat groomer who did a great job, not…read morejust with the bath and haircut itself, but also with calming our nervous 9-month-old kitten. He was crying when we left and totally chilled out when we came back to pick him up. We really wanted him to have a good experience for his first grooming experience! Given they spent about three hours with him, I thought the price was very reasonable. Looking forward to less shedding and litter box treats on our floors. We'll definitely be back.

We've had three grooming appointments for our two little dogs, one of which always tends to get the…read moreraw need of the deal because she's the most docile little thing and it's easy to give her to the apprentice and the inexperienced. So far, so good here. Very responsible grown ups. My doggies like it there and there are no inexperienced rookies messing with my sweet little girl.

TOP NOTCH FACILITY! Emily did an amazing job grooming my grand dog with love and kindness (and a…read morefabulous haircut/bath) when he was in absolute need. They were able and willing to squeeze him in last minute and treated him like the little prince that he is. I will never take him anywhere else. The love and attention they gave him fills me with gratitude. He is such a love and I always worry that he is put in a kennel and forgotten about or ignored (or worse) which is not the case with this incredible facility. Thanks to all the ladies that helped on this day but especially to Emily. My grand dog was extremely comfortable in your care and I am grateful to all of you. He came out feeling and looking like a million bucks.

When we got our doodle puppy I knew I wanted to take her to a good place that wouldn't just shave…read moreher. I googled dog grooming & saw that this place had 5 stars & lots of good reviews. So that was an easy pick. The day came & when we got there of course our 5 month old puppy got excited & peed on the floor & then peed again once she got petted. Even though we were embarrassed, to them it was no big deal. We got asked if we wanted a clean up, short, or fluffy. Being that this was our first time, we had no idea & just went with short as it's still hot here. We got a text a few hours later that she was ready. She looked like a completely different dog, short like we wanted but still cute. They did a great job & they got the areas that were very long. Every dog that gets groomed there also gets their photo taken in front of a backdrop that changes monthly. I thought that that was such a cute idea. We'll be coming back here for her next grooming

Kimberly is AMAZING! We love her so much. We've been seeing her since they opened a couple years…read moreago. We have a Doodle, Charlie and she never fails to do a beautiful job! Thank you Alicia and Charlie

Bobby is the best. He takes good care of our senior dog who comes in scared and confused. He knows…read morehow to work with her to calm her. My three dogs always come home clean and beautiful! Very reasonable prices too.

Our dog Annie is a 4 1/2 yr old Golden Doodle ( mini ) . We love Theresa. She's THE BEST! I…read morerecommend Bath and a Biscuit to many people! As I'm sure many of Theresa's loyal customers do.

great staff both locations, always caring & loving the pups, our golden went to another daycare for…read more7 years until to many corporate changes were made, he made the transition to ADBF without any issues & loves going. Great job staff!!

After spiraling down the rabbit hole, researching the various plethora of nearby daycare options…read morewith the important sole purpose to take advantage of a perfectly optimal socialization opportunity, to enroll my newly rescued/adopted puppy. All the current active staff working at this specific location have demonstrated & proven how extremely capable & exhaustively knowledgeable as trainers, dog behavior specialists, groomers, etc. They have exceedingly created a trustworthy controlled environment setting that makes me reassuringly safe to entrust the safety & wellbeing of my 4-legged son. They have gone above & beyond for my puppy & I could not praise/thank them enough for their time, energy & effort to nurture my puppy's confidence & needs. Including assessing & addressing his trauma triggers being bullied as the "runt" of his litter, that occurred prior to his rescue. I am thoroughly enthralled with their most adorable & transparently informative daily report cards that are released after their daycare reservation. Highly recommend to anyone wanting to cultivate & nurture their doggo-puppers development & overall wellbeing (with a heaping side of well deserved spoiled treatment)! Will definitely be a continuing member, as long as they will have Beemo & I, after we officially move to the PNW.

I took my boy here for nail cutting and paws/pads trimming. Nails were good. The trimming of all…read morefour paws and pads were questionable. They look like a beginner groomer did - not completely tidy. Our previous groomer was excellent and had them cut and shave neat. So I'm disappointed with their trimming skills here. I just keep looking for a better professional groomer.

I have always come here with my difficult-to-groom girl, for four years now…read more I have been welcomed, put at ease about the challenge, and had help as I held her, and the groomer trimmed her pants and nails. Then, I'd do the self-washing. My dog was traumatized by a groomer when she was young and has never recovered. She requires kindness and calm to get through it. So do I, for that matter. It's stressful because she dislikes it so much. Today, everything was different than every other visit. I was not welcomed. The first girl I talked to seemed disinterested and blandly told me she'd be right back. She sent the main groomer out who seemed completely thrown by what I was asking. I have done this very thing numerous times with a previous employee she tells me has "moved on". I can see why! The main groomer said she had to get a dog off the table and would be right back. As I waited, I realized I was about to spend money with someone who couldn't care less about me or my dog. I came home and did the trimming myself, and won't be returning. There are other self dog wash places. Life is expensive and becoming more so. I choose carefully who gets my money. I did the math, and Totally Mutts just basically told me to take my $600 a year somewhere else. You got it!

Comb&Collar I would…read morelike to give Comb&Collar my highest rating and enormous praise for the work that they did on Dudley, a seven-year-old 130 pound Great Pyrenees who had never been groomed before. Dudley is a sweet dog, but he is a farm dog, and his coat and habits are those of a healthy and normal farm dog. In other words, he needed a lot of cleaning up, and grooming was a very new experience for him! However, Maria was able to accomplish an enormous transformation, and in a very reasonable amount of time. Best of all, Dudley finished the experience with an attitude that will predispose him to happy grooming in the future...and he is so fluffy and well-groomed! Everyone at Comb & Collar was extremely nice and professional. Their communications were prompt and timely, and their price was very reasonable for all the work that they did. They are truly an exceptional service, and they fully deserve this five star rating!

I have a Scottish Terrier who is very stubborn when it comes to grooming. I hired Comb & Collar,…read moreand my dog was left his appointment with the perfect hair cut. He also smelled amazing to boot. I would recommend their services.

So happy I finally gave this place a try, was well worth it! I have a large dog and it made giving…read morehim a bath a breeze. He was slightly timid but the guy who was working (I don't remember his name!) helped him and I with making it a good experience. The set up was great and they had a lot of options of soap and grooming items to use. I love how the tubs rise so it was such a back saver! I enjoyed my experience and will definitely be back to bathe my pup again!

We brought in our recently adopted puppy to get her nails trimmed and were wow'd by how wonderfully…read moreand professionally it was done. I wish we'd gotten the name of the woman who did it. We called ahead and spoke with her on the phone to ask if we could just come in for a quick nail trim for our puppy (today is Thursday, February 19th) and she said she could trim our puppy's nails if we came in before noon today and we were so beyond relieved she was able to (our puppy was originally a stray and has major anxiety to the point where our vet wasn't even able to trim her nails). We will definitely be back because she did such an amazing job trimming and even grinding her nails. Thank you!