I want to Thank Dr. Van Alstine for the opportunity to know him and for the honest man that he is…read more Dr.Van Alstine was the best Veterinarian that you could possibly ask for. He cared for my dogs as if they were his own. He was very knowledgeable, honest, very fair in pricing and most of all loving towards our dogs and to us as the customer. We were heart broken to see that he is no longer being the great veterinarian that he was, there will never be another veterinarian that will compare to Dr. Van Alstine. God Bless you for all the that you have done for all of our fur babies and for our families. His office may have been a bit cluttered but I had the opportunity to go into his operating room which was spotless. His expertise and his love for his job made up for all the clutter. You Dr. Van Alstine will be sorely missed by many. With all of our love, by many of us in Jefferson County and beyond.

He is a very nice man, however, he does not have a sanitary office. We were seated by the door by…read morethe entrance and he uses his food refrigerator to store his vaccines. He goes off topic a lot and did not understand my pet's situation, thus, my pet did not get the help that she needed.

Our shitzu Hobie had something wrong with his eye. I called…read moremy usual vet, they were not concerned about his eye or even about giving me a appointment. I pleaded for him to be seen, I didn't want him to lose his eye. NO, call at 730 am the next day and they can try to make a appointment for him! What? ???? I was referred to Dr Harvey, we went in immediately. He quickly went into action, treating Hobie with his eye injury. I can see why he has great reviews, he's genuine and very thorough with his assessment. Thank you Dr Harvey and staff for caring for our guy, and getting us in quickly! Hobies's eye is doing great! Thank you for caring. ...Hobie

I wish I would have found them sooner! What sweet people and an amazing clinic! Our new puppy had…read moresmall puss filled sores all over her belly and we were trying desperately to get her in somewhere! After calling 4 clinics, to no avail, and being in line at Webster Groves animal hospital with a minimum 3 hour and 45 minute wait, we LUCKILY found them!! The doctor saw her within moments of entering the door, cleaned her up, told us what to do, and sent us on our way. If we weren't leaving the area this would have been our new vet - hands down!!! Thank you for helping us so last minute and being so kind!

We love all the care the staff and doctors give to our fur baby Dr Cole and Dr Graebel are so…read morecompassionate

I would start with Customer service, correct clinical information, FULL financial disclosure and…read morelast but not least bedside manner.

Front desk is usually very pleasant. Never sene the other dr, but dr. bergman takes time to…read moreexplain. Place is clean and beautiful. Techs are very hot and cold. Tech (?) Kaitlyn was rude to my wife, rude to other staff, and was rude to the doctor in front of my wife. The care we chose for our dog with the dr was interrupted by this tech questioning not only every decision the doctors themselves made, but also the decisions we, the parents made. The drs have degrees and the parents know their pet. This behavior impedes animal care. She has an attitude problem someone might want to address. I hear therapy is free on some apps.

Dr Bergmann and his vet technician were so kind in taking care of my diabetic cat Willow. They…read moreexplained the plan of care for her. Since I know how to give insulin it was a matter of bringing her back in for testing her blood glucose and adjusting her insulin as needed. I continued her care until I was unable to care for her anymore. Fortunately I was able to find her another home. If I get another pet, Animal Clinic South is my "Go to Vet!"

The best by far vet / boarding facility I have encountered…read more They have never not been able to see my dogs on short notice for illness. Doctors Emo, Worth and Church have all treated my dogs with nothing less than loving tender care. They treat your animals like their own. Their diagnosis and treatment is always dead on with great results. The boarding side is fantastic. The 2 dogs love to be together and they accommodate the need. They get excercise, fed regularly with vitamins and prescriptions administered to your directions. They are bathed for weeklong stays. Pics of them are posted or emailed to you. Wish we could give them 10 stars.

We transitioned all of our animals care here and we LOVE them! Everyone at Imperial Animal Hospital…read moreis so kind and caring. From the moment you walk in and are greeted and the care you get while being seen and checking out. They treat our animals well and we just can't say enough great things!! 10/10

I was recently very disappointed and angry regarding how our beagle's health was handled just last…read moreweek. I brought him in because he was breathing very fast. First, the vet tells me he has a heart murmur, which really surprised me because he had been going there since we got him as a puppy to 7 years old as of last week and that condition was never brought up before. She did ask to do an x-ray to see if she could see anything about the heart before we had to take him to a dog cardiologist. She comes back and tells me he "might" have a murmur but the breathing was due to pneumonia. I had to then authorize another test to be sent out to find out what kind of pneumonia he had and was sent home with the lowest type of antibiotic until then and a $580.00 bill. Unfortunately, he passed away two days later. I don't understand how she didn't see he had so much fluid in his lungs and either do something to relieve that or keep him for observation. When I called them to tell him he died, all I was told that she was sorry and then transferred me to the receptionist to tell me MORE charges to take care of him from there! We took him to Imperial Animal Hospital instead where they had more compassion and lower prices to offer us during this difficult time. I will NEVER take another one of our animals there again. I feel the vet was very negligent in fully diagnosing his condition at that time. I have not heard another word from them and plan on disputing the charges with our credit card company. BUYER BEWARE!

Great staff- great caring doctors- have gone here for years- have trusted them with all of my petsread more

When contacted about their insurance because of the fire (we don't have a few grand for unexpected…read moremedical expenses laying around) we were met with radio silence as to the insurer as well as a response that there's a waiver (they won't provide a copy of) so they don't need to address our concerns. Look we get that our dog could come back with kennel cough (even if they are vaxed) or some parasite because some other dog gave them something - not that the whole building burned down (which no one told us about! Had to find out via a neighbor who happened to see it on FB). When we politely asked for their insurance info again we were met with "we don't have to answer that and we are now sending anything else to spam and will throw away any letter you send us" I don't know about everyone else but that's not how I think you run a business especially after almost killing 70 dogs.

My 2 dogs always seem happy when we arrive for either boarding or grooming, and they don't seem…read moredesperate to leave. The people are very friendly. J The groomer gave me tips on anal gland expression, which I appreciate. With boarding, A STAFF MEMBER STAYS ON PREMISES OVERNIGHT, which is very important to me. I am satisfied!

I've agonized over this review, as it comes from a place of grief and anger. So I have waited to…read moreconsider what I want to say. We had a cat that was being treated there, and had been for a couple of years. While I can't really say anything was stellar there, I was satisfied with the care, over all. Then came that horrible, fateful day when we most needed our family vet, and we were told to take her to an emergency clinic because they couldn't make time for us. During regular hours. With a dying pet that was their long term patient. It was already an awful day, but I felt so let down by them. So I guess if you have urgent need from your vet, find another office. They will let you down when you most need them. They never even called us to check up on her. Long story short, if you have a crisis with your beloved pet, this clinic isn't going to be there for you. If you just take your pet to the vet for a bare minimum and plan never to have any sort of emergency, ever at all, you might find them adequate. I'd strongly suggest finding another provider.

We have been taking our dogs here for over 25 years. This week we had to say goodbye to our 17+…read moreyear old toy fox terrier. They were so incredibly kind when I called and when we arrived for our appointment, immediately guided us to an intimate room with a couch, chair and appropriately dim lighting. The experience, while emotional and heartbreaking for us, was so humane and relaxing for our dog. I held her the whole time and it was a peaceful experience. I am still heartbroken but I am so thankful for their amazing team.