One more astounding event. When Dr. Cocayne suspected my Springer had a weak bladder sphincter…read moremuscle she flippantly said..."Just make him an outside dog." Really? In the temperature extremes of StL? I've had springers for 40 years as indoor family pets. I don't live on a farm. That vet is out of touch with the general customer population. Can't believe she'd advocate for leaving my 50 pound pup outdoors, year round.

This visit was thankfully a great experience. Going into it I was extremely stressed about my cat…read moreand hoping she was OK, but I ended up glad about how quick I was able to get an urgent appointment, how streamlined and smooth the check-in process was, and how fast my cat got seen once we were actually inside. Dr. Hansen saw us and did a great job of examining my kitty and letting me know what he thought, and I really appreciated how compassionate and understanding he was regarding my concerns. Most importantly, my kitty was treated well! It's good to know that we can turn to this urgent vet care center if we ever need to again.

This was my first visit. Like most doctors, dentist or any other medical appointment, I had about a…read more20-minute wait to be seen. Once in the examine, the Vet assistant asked what the reason for the visit was. I explained that we were recommended by a friend to try Animal Talk and Dr. Lucas. I mentioned that we needed the yearly shots for our dog. She asked if we had her previous medical records, and I said I have them at home and can go get them. She said she could call our previous Vet and have them faxed over. This saved me a trip back home to get the records. She went over the recommended and required shots needed and said Dr. Lucas would administer those shots. It was about 15 minutes before Dr. Lucas came in the exam room and immediately apologized for the wait. He went on to explain that sometimes different procedures took longer than expected. I told him it wasn't a problem and showed me that he took his time and didn't rush through each animal. He explained the different procedures he was about to perform and proceed to give the necessary shots. He explained different aspects of my dog and what to look out for and what to expect. I was there about an hour, from start to finish. Overall, very pleased with my first visit. I like the idea of the time he spent with my dog. I compare the time it took to going to McDonalds or going to a steak house. You will both be fed at both, but I would feel more satisfied with the steak house when I got done. Finally, the bill for all the shots and office visit was half of what I have previously paid for the same services.

Absolutely the best! They care for your pets as if they were their own and consistently go above…read moreand beyond to provide exceptional care. Whether it's staying late or coming in on weekends, they are dedicated to making sure your pet receives the best possible treatment. Dr. Lucas and Dr. Sarno are truly outstanding, and their compassion, expertise, and commitment to their patients are unmatched. I highly recommend them to anyone looking for exceptional veterinary care.

I could not recommend coopers vet enough. They were always so accommodating and got our dog in…read morefast. We just had tonput our dear Maui down, and had the best experience (well as good as it can be in that situation) everyone we encountered was caring and empathetic. The vets were hugging and kissed Maui like they were losing one of their own. We never felt rushed during the process and when the time comes to get another dog, we will be returning here.

We have a rescue jackhuahua who was abused and is terrified of strangers, especially Vets. He bites…read moreout of fear and shear panic. This dr. Was so kind and patient. She even got on the floor w/ him. She was so nice to him even after he lunged at her going in for a snap, thank god for the Bakersfield muzzle! We also have a dachshund who we brought in for a small wound between his toes. She also uncovered the start of an ear infection. She brought in a lick mat w/peanut butter. She was very gentle and didn't push, backed off when they showed signs of stress. Before we left both were wagging their tails and enjoying the lick mat! We left w/ meds for both the infections and some sedatives to help us w/ the much dreaded nail trims. So far, best, nicest Vet I've found in 7 yrs. Reasonable prices as well. The dachshund's last ear infection, we were charged nearly $700 by another vet who had a mean bedside manner and it was a traumatic not to mention expensive ordeal. Both dogs got exams, antibiotic for the paw wound, ear flush, ear drops, anti-inflammitories, as well as two sedatives, all for abt $300. I think we've found our permanent vet. And She's young, so I don't think she'll be retiring any time too soon. I feel really lucky to have found this gem of a doc for our fur babies. Oh, and she did the dachshunds anal glads for us w/ out so much as a flinch or grimace. She's got mad skills and is so nice! And God forbid we ever have to put one down, she'll make a house call so he doesn't have to die in a scary vet office. She's a keeper for sure.

Front desk is usually very pleasant. Never sene the other dr, but dr. bergman takes time to…read moreexplain. Place is clean and beautiful. Techs are very hot and cold. Tech (?) Kaitlyn was rude to my wife, rude to other staff, and was rude to the doctor in front of my wife. The care we chose for our dog with the dr was interrupted by this tech questioning not only every decision the doctors themselves made, but also the decisions we, the parents made. The drs have degrees and the parents know their pet. This behavior impedes animal care. She has an attitude problem someone might want to address. I hear therapy is free on some apps.

Dr Bergmann and his vet technician were so kind in taking care of my diabetic cat Willow. They…read moreexplained the plan of care for her. Since I know how to give insulin it was a matter of bringing her back in for testing her blood glucose and adjusting her insulin as needed. I continued her care until I was unable to care for her anymore. Fortunately I was able to find her another home. If I get another pet, Animal Clinic South is my "Go to Vet!"

The front desk lady with blonde hair that's always in a ponytail has terrible customer service…read more I've been coming for almost three years. Doesn't try to remember you or your name, doesn't make eye contact. Greets other customers with warmth but never me. My sister went for me once and experienced the same treatment and watched as she greeted other customers. I'll be taking my business elsewhere!

Scheduled for a specific shot. Gave them my dog age on the phone. And they took my deposit. Fast…read moreforward to the appointment they said they have to give her the rabies shot. Fine but why wasn't this disclosed on the phone? Couldn't get the shot I originally planned for because I didn't anticipate paying for TWO shots. They need better training of the receptionist. Didn't great me and barely acknowledged me. Also google is wrong - they do not have Apple Pay.

I was iffy having to visit another vet after many years however; I've relocated and found…read moreClarkson-Wilson to be much closer for my Pugs veterinary needs. I had a great first experience here. The receptionist was pleasant, the assistant was very nice and personable with both Bam & I which made us comfortable. Bam had an ear infection and required treatment as I noticed him shaking his head, not responding to my calls and the build-up in his ears also had an odor. Dr. Pat was extremely warm and welcoming and handled my baby with TLC. W The only reason I gave a 4/5 stars is because when Dr. Pat took Bam in the back to clean his ears I could hear very loudly a couple of male employees laughing and making comments about the yeast odor of Bam's ear infection. This made me uncomfortable and I thought it was unprofessional for that type of discussion/playfulness to take place when clients were in such close proximity. It was pricey but Bam needed 2 prescriptions to clear his infection. This clinic is clean, close and the staff I encountered were all pleasant and knowledgeable enough for me to return. Bam seemed to have been happy as well.

Dr. Doug is not my usual vet, but my vet suggested him for my rats. He and the rest of the staff…read moreare compassionate, professional, and certainly as good as it gets. The front desk staff were helpful and friendly on the phone, and Dr. Doug was just phenomenal. He also gives out his personal cell number and encourages clients to call with any questions, etc. Much better than the typical "Call the front desk during business hours, and then they'll tell me to call you. Eventually" like most clinics. This is something my regular vet does as well and something that really separates those two gentlemen from the rest of the herd (no pun intended). Thanks Dr. Doug and the rest of the staff for the exceptional work that you do.

Switched to here about 7 months ago! It's a great vet office, very clean, very polite,…read moreknowledgeable, & caring

I wish I could give less than 1 star! My 8-month-old golden retriever got hurt (yelping to the…read morepoint of screaming in the yard 5 seconds ahead of me) and would not bear weight on her right front leg. I called the vet within the hour, and they advised that I watch her overnight--this was 15 hours basically and call in the morning. In the morning, she was not better so I called again to beg, in tears, for her to be seen, and the same cold receptionist said the vet said it was probably growing pains and they could fit her in the next week! So I found another vet, got Avery seen, and she has a broken elbow requiring immediate treatment!! I begged Waterloo Animal Hospital to see her, and I had to watch her suffer overnight, because I wasn't heard!! The person who answers the phone should not be allowed to speak to people, and clients should NOT be ignored!! DO NOT USE THIS CLINIC!

We started taking our pets here when we moved to Pacific in 2006. We were uneasy at first about…read morechanging vets, and about the quality of care our pets would get from a local "small town" vet practice. As soon as we met the veterinary docs, vet techs, and front office here we knew our pets health was in great hands. Pacific Animal Hospital has been taking care of our pets for almost 17 years now and we couldn't be happier. We're very thankful to have found them and look forward to many more years working together with them to keep our pets healthy and happy.

Today was the VERY worst vet experience of our life with ANY veteran, for horse or dog. I am 60…read moreyears old, have owned 3 dogs, two horses. My dog has a SERIOUS eye infection, in pain, and the Extremely incompetent Dr. Sparks did absolutely NOTHING for her. Dr. Jones and Dr. Ezel were fine. No pain medicine, no antibiotics, and a wasted $109 for "an emergency visit." Today has been an absolute nightmare in veterinary care. Please skip this place. Her eyes have been crusted over with an extreme infection. Absolutely neglectful.