When my Magnificent Murphy crossed the Rainbow Bridge, I knew I wanted his ashes. The first thing I…read moreasked my local vet was, does ACS do single cremations or group? I was pleased to hear, that they specialize in single cremations. I was also pleased to hear that they do the ceramic paw print. I choose a simple wooden box, to match my other fur-babies that crossed over the bridge ahead of Murphy. When I picked up his remains, his box and paw print were each presented in separate tulle gift bags. Their presentation, made a sad occasion easier to deal with. I would not wish it for anyone, but if you lose a pet, I highly recommend Animal Care Service. Their personalized services make the process easier and more comfortable for you, the pet owner.

When my beloved dog Annie passed away at home, I contacted Animal Care Service. They provided…read morecompassionate, timely pick up from my home within 1.5 hours. The employee who picked her up handled her gently and offered his condolences. I received her ashes within a week in a nice box. I am so thankful for their service. I have recommended them to others. Thank you, Animal Care Service.

It's taken over a year to write this review. That's how traumatic losing a pet can be. Heartland…read morewas the best. They showed up in an SUV that resembled a small hearse and came in with a stretcher and blankets to carry out our puppy.

I've had two hamsters cremated with them. They are super consistent, reliable, and caring.read more

I cannot say enough about using this company. My father passed away and am so glad I found them…read more They were caring and so helpful going well above and beyond. It was surprising how insensitive other places were when I called them inquiring about services. I can honestly say they made this process so much easier for me. I haven't even gotten to talk about the price!! So much less expensive than others and they didn't nickel a dime me either. My father was a veteran and they coordinated everything for me at no extra charge while other companies wanted an additional fee. They responded quickly my questions and even managed to get me prayer cards that I forgot all about the day of! I've referred them to others and would highly recommend them.

I lost my mother in January and had to find a mortuary late at night as the hospital refuse to…read morewait. To my surprise, I was able to reach someone at Metro and was able to set up services quickly. They were very compassionate, understanding, and patient. I was able to reach someone on demand and assisted me with every step. One may think that all mortuary companies are the same. I can assure you not, as when I called another mortuary company the receptionist was very rude and disrespectful. That was not the case with MetroEast. They made the process very easy that alleviated some of the stress I felt losing my mother. Thank you, Metro. I will highly recommend this company.

My puppy passed here . But they provided excellent care to him in his last days . The veterinarians…read morewere kind and provided updates . He got chicken and rice everyday which he loves . I am devastated about my puppy boy but know that they did the best the could and provided excellent care

About two years ago, we brought our female tortoiseshell cat to Veterinary Specialty Services after…read moretwo other veterinarians referred us there. The team at VSS carefully reviewed her imaging and records, and after a thorough assessment, recommended surgery right away. The doctor took the time to explain everything in detail -- what the procedure involved, what to expect, and the possible outcomes. We never felt rushed or pressured, only supported. Our cat was ultimately diagnosed with a rare form of throat cancer that typically occurs in dogs. Despite the seriousness of her condition, the staff gave us hope and confidence that she still had a full, happy life ahead of her. The surgeon personally called us after the procedure to update us and reassure us that she was doing well -- which meant so much, especially since it was her first night ever away from us. Thanks to the skill, compassion, and dedication of everyone at VSS, our girl made a full recovery and is now healthy, happy, and very much the Queen of the Castle. We are so grateful and would recommend Veterinary Specialty Services to anyone in need of expert, compassionate care for their pet.

I was very impressed with how easy it was to pre-plan my funeral…read more Eric listened to what I wanted and helped my daughters and myself achieve my vision.

I would definitely recommend them! Some of the nicest people in Wentzvillle Missouri!read more

Finally, a success story! I've been eagerly awaiting the day I found a dog and would take one home…read more I checked the website before I left to make sure the one I wanted to see was still there and he was. It had been several months since I was here last and I couldn't remember what the protocol was for visits. Once I got inside, the man at the desk told me I could look around and then fill out a form about the one(s) I was interested in. When you first walk in, the cat wing is on left near the front desk; there's two hallways with dogs on the left, and the puppies and critters are on the right. I heard straight to the puppies, took one peek at him, and immediately went to the front to fill out the paperwork. After what seemed like a while, I was granted my visit. He took to me right away and I knew I was going to take him home. After the woman came here in to finalize the paperwork, she told me to go to the front to finalize his pet insurance. Things got a little chaotic because as I was in the middle of finishing his insurance, I was called by the other side to finalize his paperwork. We got everything straightened out, but it'd be nice if a better system were in place. Regardless, I finally got the puppy I wanted and was pleased with the service.

We had to make the hard decision to put our 16 year old orange tabby down today. My husband took…read morehim to The Humane Society at 9:20am this morning. They took him back to scan his chip and brought him back up to the front. My husband was upset, said his goodbyes and left. At 6pm I get a text asking my permission to put him down because my name was on his chip! Why would it take this long for them to contact me????????? Totally inexcusable! We are beyond upset of how this was handled! Terrible!

Had a terrible experience. They will get you for every penny they can. Treatment plan made my pet's…read morecondition worse. Very difficult getting time to talk to vet and ask questions. You have to pay more to see vet (not just techs) for consultation time. Odd place with bad vibes.

After a cancer diagnosis from our regular vet, palliative care was recommended for our 11 year old…read moreboxer. We chose to try the holistic route, and 6 months later, she is happy, seems healthy, is active, and is so alert. Southside Animal Clinic has been such a blessing!

Pitman Funeral Home recently handled the services for a close family friend and did an outstanding…read morejob. The staff was thoughtful, professional and most of all genuine. The family was extremely pleased with the compassion and care received. They exceeded expectations--truly making a big difference during such a difficult time.

We held my mom's memorial service and cremation at Pitman in Wentzville…read more Kevin Scego the arranger and was very helpful and professional. However, the day of service the TV in the visitation room went out. I had worked all week going through pictures for a DVD for the viewing. The attendant told me they would work on getting it fixed. So after about 10 minutes of no video or music and a lot of people there. I looked for him and he was standing outside the room, I was upset first of all because I just lost my mother and told him we needed the TV to work, that people came to see memories of her, his response was Well, that's not the only reason they came, in a very condescending rude tone. I was shocked at his response as was all that heard it. 3 people told me that it was the most unprofessional thing they've ever seen. They eventually moved us all into another room. Everything had to be moved which was quite disruptive and upsetting. I understand things go wrong, but his attitude and comments were unacceptable. When I returned later on to pick up her death certificates I wanted to lodge my complaint and he was the only one there to talk to me. After I said how unprofessional and rude I thought it was, he said Well, you got snarky with me. I was shocked at his response. I was distraught and grieving the loss of my mother. Surely in this profession he should know how to be compassionate.

What a glorious experience! We weren't expecting to put Noodle to rest so soon. However, Dr…read more Dawnetta made it so easy. She sat on the floor with my daughter and sister and I, with Noodle in the middle. Dr. Dawnetta explained abouth the heart tumor and why we didn't see the symptoms. She explained the process of "putting Noodle to sleep". Noodle really enjoyed the distraction of the cat food that the Dr brought while giving her the first medication. She sat vigil with us as Noodle took her last breath. Then (and Noodle would have greatly approved if she were still alive) she was wrapped in fuzzy blankets, put on a stretcher and taken to a crematorium. Noodle's ashes will be sprinkled in a communal place next to a pond. This situation was extremely painful, but the great kindness and guidance of Dr. Dawnetta helped so much.

From the owner: Pets at Rest provides compassionate in-home euthanasia and end-of-life pet services, as well as a…read morepeaceful, private Comfort Center designed to offer families a calm space to say goodbye. Whether at home or in our dedicated facility, our experienced veterinary team is here to help you and your pet through this difficult time with dignity, love, and understanding. At Pets at Rest, we believe every pet deserves a gentle, respectful farewell. We're honored to walk beside you in this final chapter.