When my Magnificent Murphy crossed the Rainbow Bridge, I knew I wanted his ashes. The first thing I…read moreasked my local vet was, does ACS do single cremations or group? I was pleased to hear, that they specialize in single cremations. I was also pleased to hear that they do the ceramic paw print. I choose a simple wooden box, to match my other fur-babies that crossed over the bridge ahead of Murphy. When I picked up his remains, his box and paw print were each presented in separate tulle gift bags. Their presentation, made a sad occasion easier to deal with. I would not wish it for anyone, but if you lose a pet, I highly recommend Animal Care Service. Their personalized services make the process easier and more comfortable for you, the pet owner.

When my beloved dog Annie passed away at home, I contacted Animal Care Service. They provided…read morecompassionate, timely pick up from my home within 1.5 hours. The employee who picked her up handled her gently and offered his condolences. I received her ashes within a week in a nice box. I am so thankful for their service. I have recommended them to others. Thank you, Animal Care Service.

They don't try to take advantage of you. They can pick up your pet. Tell you exactly what they will…read moredo. They make you a paw print a clip of their fur.

It's taken over a year to write this review. That's how traumatic losing a pet can be. Heartland…read morewas the best. They showed up in an SUV that resembled a small hearse and came in with a stretcher and blankets to carry out our puppy.

I cannot say enough about using this company. My father passed away and am so glad I found them…read more They were caring and so helpful going well above and beyond. It was surprising how insensitive other places were when I called them inquiring about services. I can honestly say they made this process so much easier for me. I haven't even gotten to talk about the price!! So much less expensive than others and they didn't nickel a dime me either. My father was a veteran and they coordinated everything for me at no extra charge while other companies wanted an additional fee. They responded quickly my questions and even managed to get me prayer cards that I forgot all about the day of! I've referred them to others and would highly recommend them.

I lost my mother in January and had to find a mortuary late at night as the hospital refuse to…read morewait. To my surprise, I was able to reach someone at Metro and was able to set up services quickly. They were very compassionate, understanding, and patient. I was able to reach someone on demand and assisted me with every step. One may think that all mortuary companies are the same. I can assure you not, as when I called another mortuary company the receptionist was very rude and disrespectful. That was not the case with MetroEast. They made the process very easy that alleviated some of the stress I felt losing my mother. Thank you, Metro. I will highly recommend this company.

Everyone there was exceptionally kind and caring. My dog got an infection from a dental from my…read morevet. She declined rapidly so I took her to VSS. I had a long wait while Dr. Hannen attended to my dog. Christine, at the front desk, saw me shivering because it was so cold in there and brought me a blanket. When Frances at the front desk saw me still shivering, she put me in a room with a space heater. I was back the next day because her condition was not improving. Again I saw Dr. Hannen who carefully explained what was happening and what needed to be done. Christine greeted me and asked if I wanted a blanket to keep warm. Unfortunately my little senior dog's body was overwhelmed by the infection and I had to make the painful decision to let her go. Everyone there, from Dr. Hannen, to Christine and Frances, showed such kindness and compassion during a difficult time. I will be forever grateful for the care they gave my little girl.

Sadly, my experience at VSS was filled with tears and heartbreak but the staff and their vets are…read morethe best, most compassionate people I have ever dealt with. Our 12-year-old corgi, Miss Marley, all of a sudden started nonstop vomiting and would not eat. We took her to her normal vet, they ran some blood tests, x-rays, and got some fluids in her but she did not improve. That was when we were recommended to come here. She stayed the night, got more fluids and other meds and they did more imaging. They couldn't quite figure out what was truly wrong with her without aspirating her liver but we said no since the vet was worried about her not clotting. He suspected she had lymphoma but could not confirm. We proceeded with the best course of action he recommended but sadly, she did not improve. She stayed at VSS for 2 nights and 3 days and we visited her every day. Sadly, on the last day she did not seem herself and still would not eat and we had to make the difficult decision to let her go. It was so heartbreaking but the staff allowed us as much time as we wanted to say goodbye and to be with her one last time. They took care of everything while we were in the privacy of one of the rooms so we only had to leave the building after. I am very grateful to the 2 vets (Doctors Sutton and Sherman) and the many wonderful staff who took great care of our girl and were so respectful to us during her end of life stage. It was so sudden and I still struggle while I write this review. If you need a specialist for your fur babies, one with caring professionals, this place is one of the best.

What a great service was done yesterday for my boyfriends step dad. We did more of a celebration of…read morelife with his ashes displayed with pictures and music. Seating tables to watch the pictures, socializing and eating with one another. The people working helped so much with everything. Such kind people. Plenty of parking there. Great weather for a Sunday service. Went so well that my own dad said he wanted something similar for himself.

I was very impressed with how easy it was to pre-plan my funeral…read more Eric listened to what I wanted and helped my daughters and myself achieve my vision.

I had the pleasure of speaking with Elise this morning when I called to schedule appointments for…read moremy 2 cats. She was beyond helpful and patient, as well as so friendly and informative!:) Thank you for making my experience wonderful!

Finally, a success story! I've been eagerly awaiting the day I found a dog and would take one home…read more I checked the website before I left to make sure the one I wanted to see was still there and he was. It had been several months since I was here last and I couldn't remember what the protocol was for visits. Once I got inside, the man at the desk told me I could look around and then fill out a form about the one(s) I was interested in. When you first walk in, the cat wing is on left near the front desk; there's two hallways with dogs on the left, and the puppies and critters are on the right. I heard straight to the puppies, took one peek at him, and immediately went to the front to fill out the paperwork. After what seemed like a while, I was granted my visit. He took to me right away and I knew I was going to take him home. After the woman came here in to finalize the paperwork, she told me to go to the front to finalize his pet insurance. Things got a little chaotic because as I was in the middle of finishing his insurance, I was called by the other side to finalize his paperwork. We got everything straightened out, but it'd be nice if a better system were in place. Regardless, I finally got the puppy I wanted and was pleased with the service.

I've been taking my Vizsla Corbin to Dr. Jessica Wodohodsky for years. I moved to MO a few years…read moreago and noticed my Corbin was very very sick. He'd been misdiagnosed with allergies and she knew, us coming from the southwest, to test for valley fever. He was positive. She started him on a variety of treatments and medications. I would've lost him had she not discovered this illness. Also, my Corbin suffers from extreme separation anxiety. She mailed him two anti-anxiety medications and they both have helped him a lot. I cannot stress how instrumental she has been providing for my Corbin all these years. You will not regret taking your babies to her. Her staff is kind and they love animals. I'd give ten out of ten if it was an option.

Waited an hour while our kitten was hurting bad. Nobody cared. Appointment at 3pm, we did…read moreeverything right, nobody ever came to take our cat. Others came and went and we were still just sitting there for an hour. Poor Kermit

Pitman Funeral Home recently handled the services for a close family friend and did an outstanding…read morejob. The staff was thoughtful, professional and most of all genuine. The family was extremely pleased with the compassion and care received. They exceeded expectations--truly making a big difference during such a difficult time.

We held my mom's memorial service and cremation at Pitman in Wentzville…read more Kevin Scego the arranger and was very helpful and professional. However, the day of service the TV in the visitation room went out. I had worked all week going through pictures for a DVD for the viewing. The attendant told me they would work on getting it fixed. So after about 10 minutes of no video or music and a lot of people there. I looked for him and he was standing outside the room, I was upset first of all because I just lost my mother and told him we needed the TV to work, that people came to see memories of her, his response was Well, that's not the only reason they came, in a very condescending rude tone. I was shocked at his response as was all that heard it. 3 people told me that it was the most unprofessional thing they've ever seen. They eventually moved us all into another room. Everything had to be moved which was quite disruptive and upsetting. I understand things go wrong, but his attitude and comments were unacceptable. When I returned later on to pick up her death certificates I wanted to lodge my complaint and he was the only one there to talk to me. After I said how unprofessional and rude I thought it was, he said Well, you got snarky with me. I was shocked at his response. I was distraught and grieving the loss of my mother. Surely in this profession he should know how to be compassionate.

What a glorious experience! We weren't expecting to put Noodle to rest so soon. However, Dr…read more Dawnetta made it so easy. She sat on the floor with my daughter and sister and I, with Noodle in the middle. Dr. Dawnetta explained abouth the heart tumor and why we didn't see the symptoms. She explained the process of "putting Noodle to sleep". Noodle really enjoyed the distraction of the cat food that the Dr brought while giving her the first medication. She sat vigil with us as Noodle took her last breath. Then (and Noodle would have greatly approved if she were still alive) she was wrapped in fuzzy blankets, put on a stretcher and taken to a crematorium. Noodle's ashes will be sprinkled in a communal place next to a pond. This situation was extremely painful, but the great kindness and guidance of Dr. Dawnetta helped so much.

From the owner: Pets at Rest provides compassionate in-home euthanasia and end-of-life pet services, as well as a…read morepeaceful, private Comfort Center designed to offer families a calm space to say goodbye. Whether at home or in our dedicated facility, our experienced veterinary team is here to help you and your pet through this difficult time with dignity, love, and understanding. At Pets at Rest, we believe every pet deserves a gentle, respectful farewell. We're honored to walk beside you in this final chapter.