Heartbreaking Negligence - Avoid This Clinic…read more Rating: 1/10 (If I could give zero stars, I would) I am writing this review with a heavy heart to warn other pet owners. I took my dog here because I was convinced she was pregnant. Despite her weight gain and clear physical changes, the veterinarian dismissed my concerns, claiming it was just her body changing after her first heat cycle or perhaps a "phantom pregnancy." I explicitly pushed for an ultrasound to be sure, they took her back and I had to wait. She brought her back and said no there's no puppies because even by this time she should see sacks and didn't see anything the ultrasound was clear. A few weeks later, while I was out of town, my dog went into labor. My son called me in a panic because a puppy was partially stuck. After a desperate Sunday search for an open emergency vet, my girl ultimately did not survive. She was only carrying two puppies, but the complications were fatal. When I spoke to the office on Monday, the vet admitted, "It looks like she was pregnant after all." She tried to claim I brought her in too early, but based on the dates, she would have been five weeks along at the time of the initial exam well within the window to be diagnosed. The most insulting part was the lack of compassion. When I told the vet my dog had passed away, she said she was sorry and the line immediately disconnected/went silent. I called back twice and left a voicemail to give the office a chance thinking the call had dropped, but I never received a return call. If you love your pets and want a vet who listens to your concerns and stands by their work, do not go here. Their negligence and dismissive attitude cost me my dog's life.

There are no words that show my deep gratitude for the Stockton Animal Hospital. While visiting my…read moredad in Kingman my 16 year old Shihtzu developed hypoxia and was fadding fast. My dad called the number on the website before they actually opened left a message and within minutes the vet called him back. They were able to get in him right away to ease his pain. They were kind and gracious. I can't thank them enough helping my baby cross over rainbow bridge.

My dog had a great time at Watch Dog Boarding whenever we had to drop her off for boarding. Erin…read moredoes a great job of communicating and keeping our dog safe and active! Thank you Watch Dog Boarding!

KAH took care of my Toby for 7 years. They always took the time to get down at his level and were…read moregentle with him. 5 Star Hospital.

We love taking our animals there the girls are really cool and Dr. Wood I really really appreciate…read moreand adore her very very good Vet. Love the Asta family

My 9 y/o Queensland Heeler developed inflammatory colitis after ingesting a large number of honey…read morebees that had invaded his water bowl while we were off-road in the Mojave Desert. No veterinarian anywhere in the Needles vicinity would see him on an urgent basis. However, Cerbat Cliffs Animal Hospital, in Kingman, Arizona was receptive and told me to drive over there right away. We received great care from Dr. Veronica Welter and the staff. I highly recommend this animal care facility. --Giuseppi Slater, M.D.

We were introduced to Cerbat Cliffs Animal Hospital during an emergency visit for our cat, Beggar…read more Dr. Madelyn made such a wonderful impression on us that we immediately switched to her permanently. She and the entire team helped us navigate the challenges of caring for a diabetic cat, and every staff member has treated us with kindness and patience. Vet care can be expensive when you're living on Social Security, so we were especially grateful for the senior discount they offer. It truly made a difference. Recently, we had to bring Beggar in for another emergency visit. Dr. Veronica gently explained that he had only weeks to live due to cancer. We were faced with the heartbreaking decision to let him go. Dr. Veronica and the staff were incredibly compassionate--no pressure, no rushing--just honest answers and support as we tried to understand what Beggar would go through if we took him home. About a week later, we received a card from them that was so thoughtful it brought us to tears all over again. You won't find a better veterinary team. We highly recommend them.

Our dog died here July 5th, 2025. I can't give a rating on…read morehow they treated our dog because he didn't live through the weekend that we left him in their care, but I will write a review on how they handled the situation after. We got a call Saturday July 5th, 2025, around 9am that our dog had died an HOUR earlier. We rushed over to the facility and David Torres, who I assume is the owner or lead trainer, told us that our Frenchie had breathing complications and died. Not in the heat but in the air-conditioned area that they kept the dogs in. It made no sense to me because our dog would sleep with us every night in an AC controlled room. I asked to see the security footage because I wanted to rule out negligence on their part. David told me he would get the footage and asked if I could return later. I told him I wouldn't leave until I saw it with my own eyes. After a few hours David came back and said he needed to wait for their IT tech to return to retrieve any footage. My wife and I were furious and didn't know what to do since we were staying in town for the holiday weekend. David then offered to have our dog cremated locally but we refused. He also insisted and provided a WRITTEN PROMISE to provide us with ANY puppy we wanted. At the moment we didn't want to hear anything about another dog. We went to the store to buy a cooler and placed our Frenchie inside and started a 5-hour drive back home in silence. We were able to get him cremated locally by our home and David said he would take care of the bill. We paid out of pocket and sent David the receipt. David then promised he would mail out a check, but after almost 3 weeks nothing came. We had to reach out again, and a check finally arrived a few days later. After a few weeks of back and forth, David sent a message that EVERY camera that covered the area where our dog was staying had malfunctioned and had no footage of the incident AT ALL. It became extremely difficult to believe that no negligence had occurred after this... Back in December 2025 my wife and I were still feeling the emptiness in our home. We had gotten our Frenchie shortly after getting married. Since we have no children, our dog filled that void at times. I spoke to my wife about getting another dog and I remembered the written promise David made. I reached out to David and let him know what my wife and I wanted to get a puppy to be a family of three once again. He confirmed he received our request and we let him know we wanted an Australian Shepherd. Weeks went by and there were never any solid leads. He offered us an Australian Cattle Dog but I didn't want to accept that only because it was convenient. If we were going to get another dog, we wanted to be able to choose him, not have it forced on us. This is where things became very frustrating. For almost 5 weeks there was no response from David. Not only until I cc'd the support email did I get a response from David a few days later. He casually brought up that he had been in Texas for a month. I understand that for a business owner, something that happened months ago may not be a priority, but for my wife and I, it's something we get reminded of every day when we see our dog's toys in the laundry room. David then confirmed that they would most likely not be able to find us a dog and offered us $500 as an alternative. My wife and I were so tired of dragging this on that we agreed to the $500 so we could save up and get our own dog. David asked for my home address, which he would have had from the cremation check, and confirmed he would mail out a check via FedEx or UPS. Here we are 2 WEEKS LATER still with NO UPDATE from David or the support email. If you have a good relationship with this facility great. But if you're in town and looking for a place to entrust your pets consider another facility. The way David handled this situation was beyond unprofessional. I was hesitant to write this review because I wanted to give David the benefit of the doubt, but I guess it doesn't really matter to him. If anyone from the team responds to this review before the list of unanswered emailed it would just further my point of unprofessionalism.

Your response on Google proves my point--no accountability, just deflection…read more Let's be clear: your reply doesn't address any of the actual issues I raised. You still haven't pointed to a single written policy stating that a dog with fleas will be banned. You talk in circles about vaccines and "standards," yet completely ignore the fact that you have no clear intake protocol for checking dogs for fleas before boarding. My dog had no visible fleas, no itching, and had been vet-treated with a 30-day preventative just a week prior. I have documentation. But instead of doing your due diligence or even communicating like professionals, you chose to blame the customer and permanently ban my dog, a dog who had been coming to your facility for five years. That's not customer service. That's unprofessional damage control. And speaking of your response--if you can't use basic grammar or properly articulate your own policies, that says a lot about how you operate. Words were misused, statements were contradictory, and large parts of your message made no sense in the context of the issue. If you can't communicate clearly, how are customers supposed to trust your judgment or processes? Running a business requires more than just capacity--it requires competence. Your vague mention of "additional reasons" with no details is just a way to dodge responsibility. You claim to be the "largest facility in the Tri-State," yet failed to properly screen or manage a situation involving one dog. Being big doesn't mean being better--especially when it comes at the expense of accountability and transparency. You also mention the BBB, but the fact remains: you're not accredited. Not having complaints isn't a sign of quality--it just means people are turning to platforms like this because you don't handle concerns professionally. Your refusal to accept responsibility, your condescending tone, and your complete lack of a flea policy all speak volumes. You mishandled this situation from beginning to end. Other pet owners deserve to know exactly how you operate.

This place is building with love in and out for our babies…read more Ioana , the owner is magic. Overprotective with each baby pet, very professional and friendly with us as customers, Prices are even small for what she offers. Outside area, inside play area, separate rooms for special requirements of each pet, video cameras 24 hours update about your babies. Truly recommend this place. Is a peace of heaven for babies that has to be stay far for a period of time from their parents. Has all the trust and confidence on it. Thank you for existing Luxe Pet Hotel.

My 3 year old dog loved his stay here. We had to leave him for a couple days. He's reactive so we…read moreasked that he be kept separate. It was nice because they were attentive and my dog still got Lots of play time and attention from the care takers. They also sent pictures which I really appreciated. This is definitely my go to next time I need to board my boy. Thank you!

Doesn't read your application information required by yelp. Wants you to call her for information…read more Help Just so you all know, she charges $38 an hour and her visits are less than an hour. She does not accept large dogs and she goes to your house only. Pretty lousy misleading ad. I'm sure her friends posted the reviews.

We've used Lynda for a few years now she takes really good care of her two little kitties. She…read morespends time with them. She plays with them. She is very reliable. We've had to call her at the last minute and she's always been available for us. We love how she takes care of our kitties.

Great service. Personal attention to my Beloved fur babies.read more

From the owner: Hello, my name is Ashley and I am the owner of Ashley’s Acre Ranch Pet Sitting Services. Pets…read more(animals of all kind) have always been my passion and I have made it my life's work to care for them. I spent 10+ years as a Veterinary Technician where I was trained in basic husbandry as well as advanced critical care. Now, I would like to care for your pet as a member of my family.

I highly recommend Paw-Fect Watchers! Cheryl took care of our 3 dogs for 3 days. She is…read moretrustworthy, reliable, affordable, and treat our dogs like her own!!! Thank you!!

From the owner: Hello, Cheryl here from Paw-fect watchers. Some things have…read morechanged momentarily. As of now, until further notice, I am available for -Animal Check-ins, 3-4 per day maximum -Animal pick up/drop offs for groomers, park time, vet appointments, -Shopping, do you and your pet need supplies, and food? Call me and I'll make the run for you! Dog walking (as it gets hot, walking is recommended early morning or late evening. -Small single pet boarding. (For this option, I do have 2 children who love animals, so if your pet doesn't like children please notify) Call for pricing as things have changed. 623 336 4414 -personal +17757221979 -business Open 24 hours, If I don't answer leave a message or text with name and what service you need.

I adopted a puppy named Stella (pitbull & bluetick hound mix) the same time my best friend adopted…read moreher puppy named Wicket (shih tzu & maltese mix) almost two years ago, it was the first time I have ever had a puppy of my own and I had zero clue what I was doing when I did it.They didn't just train the dogs, however. Dee and her husband Walt gave me amazing advice on what snacks to get both girls to keep them engaged and out of trouble, what foods were good for them, what chew toys would benefit them and then tailored their entire training to fit the specific needs of both Stella and Wicket at the same time. They were able to educate us on what types of dogs we had, plus the energy levels and adult sizes of the dogs, among other things. I personally feel like they went well above and beyond my expectations for what a trainer would normally do (I thought trainers just taught the dogs to do what they are told and help fix behaviors) These guys don't stop at commands, they want to genuinely see you and your best friend thrive together and build a strong bond. Anytime we came to a session with questions about new or worsening behaviors like chewing on things, plowing over the kids, etc. Dee was ready with advice, commands, and sometimes even educational videos to help us fix things. Both Stella and Wicket passed the basic puppy class and we are working on enrolling them for the next step up. In addition to my own experience, a few months ago my oldest daughter got herself a puppy named Blaze (heeler & Australian shepherd mix) who is massively energetic and currently a couple of weeks into his training. In just a few short weeks he has already started to become a whole different dog from what we are used to. We had a massive bump in the road relating to Blaze, which brought his training temporarily to a screeching halt when he needed surgery. Dee was beyond accommodating and so kind to us while we went through almost losing Blaze and then having a two week long recovery for him when he finally came home to us. It doesn't matter how many dogs I end up getting, they will all go through training with Dee and I make sure to recommend her to all my family and friends when they have concerns about their pups.

Dee and Walt are fantastic compassionate people, you won't find a better gem when looking for…read moretraining services. My mother adopted a rescue dog, and with mother being older they've gone above and beyond at a very affordable price to make sure my mother was able to get the training she needed for her special furriend! The initial meet and greet they made sure that we felt comfortable with their approach and they answered every question we had with detail and direction. We even saw immediate improvements from the initial orientation and direction they provide. What really made us feel like we made the right choice is their approach. They work with you so you can help your furfriend, this really resonated with us and we're so glad we chose them for their services. If you're looking for a