We rescued a 1 year old male husky about a month ago and he came to us in a disgusting and matted…read moredown state. He is a super sweet boy, but it was very evident that he had been neglected for a long time. I bathed him the minute we got home, but he still stunk and the shower did nothing for the mats he had behind his ears and all over his back end. Luckily we had Celebrity Pet Grooming right down the road from us and they were able to fit him in the very next Monday when they opened (as we picked him up the prior Friday). We paid for the full grooming service, but he actually required several more hours to get him into a presentable state. The owner was in communication with us the whole time and let us know the roadblocks they were running into. I was definitely willing to spend a bit extra to get him into better shape. After all he has been through, he deserved to be a handsome man once more. I was shocked how great he looked when we picked him up later that day. It was like a new dog, he was super soft and most the smell was gone. They had to shave a few areas where the mats were just too much, but this saved him hours of pain to try to brush through it. I am very thankful for the great work done here and would highly recommend this business to others in the area. Thanks again for taking care of our new beautiful new boy!

I always drive past this store as it's kinda tucked away off the intersection. I was on my way home…read moreand remembered my kitty needed some food. This location was in the same direction as my home so I decided to stop by. Pros: I do like how the store is clean and easy to navigate. As far as I could tell there was only one person working the floor, but he was friendly. Con: the only con I found here and unfortunately it's common amongst most pet stores is most items are catered to dogs. This isn't to say that their cat selection is small, it is a pretty decent size but the options still felt somewhat limited. But on the bright side I did see a sign that stated "more cat food coming soon" so that's promising. I'll have to come back to check on the new inventory updates!

Unsafe & terrible customer service. Every couple of years I look forward to shopping here. We fly…read morein from Los Angeles to visit family in the area. Today was the last time I will shop here. I walked in the door and there was a medium sized OFF LEASH dog following someone around about ten feet from the owner or employee, not sure. I asked to leash the dog. They said "oh don't worry" then I said my dog is not safe around off leash dogs. Not true but I don't trust people who feel that off leash animals in a pet store are safe. This is beyond unprofessional. The store employee told me not to worry about it. Um... what? Maybe this is an Illinois thing? I don't know this dog, mine is on leash. That's not a safe way for dogs to meet. So basic. I should not have to ask- in a pet store to put a dog on leash. I proceeded to ask where the leashes were ironically, and really felt uncomfortable - I was interrupting a conversation between two employees or an employee and a customer (person in purple scrubs who looked like they worked there.. I'm really not sure, but after having to insist that I did not want to bring my dog in with an off leash dog, the whole experience was pretty terrible. Honestly, I'm so disappointed. I look forward to going to the store every time I visit the state and I will just find another one. At minimum I should feel like my dog is safe while I shop. Oh lastly I asked to use the restroom and was told it was out of order, and they did not have a public bathroom - meaning that they had a private one that we were not able to use. Which seems fine unless of course the public one is out of order. No suggestion of an alternative. I can't believe I drove 45 minutes to go to this store. The store itself looked pretty bad. Most of the shelves were half empty. They had some cute toys, but I'd say 50% of the hooks were empty. So much for supporting small businesses. At least at Petco I'll have a bathroom, dogs will be on leash, and someone who works there might actually help me find what I'm looking for.

I am so fortunate to have found this groomer. They take good care of my ACD who hates her having…read moreher toenails clipped.

Deborah did a fantastic cut on my boy, who Can be sometimes…read moreaggressive around other people. He has a sensitive neck and doesn't like his tail area touched. With all his issues, she still took him in for his cut. She cut him just like I had asked.

Ryan did a fantastic job with Bastian's summer cut. The boy is so handsome! I have been reluctant…read moreto cut home because he has such a gorgeous coat but the heat lately has been impacting him! Bastian pranced around the neighborhood last night showing off his groom! Thanks Ryan and The Upscale Tail! See you in a month!

Truly the best! Kendra and Ryan go above and beyond. My doodle looked and smelled great every time…read morehe was there (every 3 weeks). Tons of experience and professionalism. Highly recommend!

Marla (doggo) loves this place. It's the cutest shop and she does such a great job. The prices are…read moresuper reasonable for the amount of care that goes into each session. Bonus: the little bow tie or accessory at the end. Marla is clean, smells amazing, coat-looking lovely, snazzy with her bow-tie, and wore out

Dominique and her staff are awesome. Years ago my dog had a yeast infection in her ear, I kept…read morecleaning it and it just kept getting worse. When I took her to get groomed Dominique told me what to buy to get rid of it and it worked awesome. she also referred me to a great (and inexpensive) vet for a surgery my dog needed to have. The haircuts are always on point and she treats my dog as if she was her own. Definitely recommend!

Nikki the owner is nice but still doesn't know what your dog needs. Her groomers are lacking…read moreskillsets needed yet charged to you. Place smells like a kennel and no AC for dogs while being groomed. Don't take your dog here .. Nikki tried to fix what her so called trained groomers never completed. Example, nail trim and dremeled, following basic instructions I had given to check in girl. The list is endless. I will definitely be notifying the BBB. $110 wasted on this dump of an establishment. Nikki is nice, the owner, but her facility is a dump..YIKES!!!!! ​

The staff is always kind and informative. We have a mini golden doodle and his cut was always done…read morecorrectly. The prices were very reasonable. I do wish they posted their prices on their website or have the staff to give you an estimate total when dropping off. I wish I had a picture to post of his cut but my son is in all of the pictures I have, lol.

Honestly, I know this place sees hundreds of dogs but somehow they always seem so excited to see…read moremine. They are just adorable here. You can tell they truly love dogs & love serving them. It's just the sweetest in the world & they do an EXCELLENT job.

I love them and my sons love them too! I'm happy I can me across them on my journey for finding…read morethem a groomer. Pricing is reasonable and my sons look perfect every time!