Shannon was the best choice we ever made. We called her when our senior girl dog was not able to…read moremake it all day while we were at work. We also had a boy dog who needed eye drops in the middle of the day. I told Shannon from our first meeting that Twinkie was my girl and she needed to take good care of her. Her response was exactly what I needed to hear. Shannon took such good care of her up until the day we had to say goodbye to our beloved Twinkie. I'm so grateful to have Shannon each day with our dogs. She was especially helpful with our new puppy who was very hyper! Shannon was so calm and patient with her. I highly recommend Shannon!! She has been with us for years now and she will be with us for many more to come.

Shannon is an amazing caregiver for your fur babies. It's reassuring knowing she's there for our…read morepups when we are away. We have had some high maintenance senior dogs in the past several years and she goes above and beyond without making you feel guilty. Don't know what we'd do without her!!

I was so disappointed with my last visit to get my dog groomed. they gave my dog vaccines without…read moremy permission and knowledge. my dogs onl go there for grooming and have a different vet. If I didn't have to get sedated, I would definitely go somewhere else

I had a good experience in the past but I felt that the technician was rude and shaming today at my…read morevisit and the doctor seemed to support her shaming of me- they wanted to make me feel that I was neglecting my dog. She had a skin issue that was making her gnaw at her fur and it got very matted within literally three days and with infected sores. The doctor pointed out that I couldn't prove that the matting didn't come first- insinuating that it was because she is due for a grooming.... which is why we are here in the first place to be seen to make a grooming appointment.....they basically didn't believe me that she had been experiencing a skin irritation prior to this that made her hair extremely matted in that spot. I would be willing to remove this review if my next visit proves to be better- they also tried to make me muzzle her myself and I had to go back to get them to put on the cone collar when I couldn't get it on her... meaning this is something they should already be doing for the price of the visit. There was just a sort of negative energy all around and I really hope it can be improved. It's not just about serving the dogs- it's customer service. The best part was when the girl shoved my dog's shaved off fur into my face rudely to show as proof of my maltreatment of my dog, seemingly. Steve- what specifically was said? It was the way she said it and her tone - was nasty. Hope that makes sense. The appointment setter said nothing I had experienced had happened and hung up on me. Also- the doctor didn't even say hello or greet me - basic stuff. Lol apparently also it's confrontational to ask about my dog's care and ask to not be hung up on..... what is wrong with this place? Lol I got no instructions about her e collar at all..... this place sucks.... There is no standard for customer service and everyone is rude - AND projecting that somehow you, the customer, are rude for being upset at what is happening. That's reactive abuse. DO NOT GO HERE. Steve- did you notice you wrote dogs should muzzle their own dogs lol- typo. But a clear example of how attention is not paid to detail at your business. I appreciate your thoughts about preserving your staff, but if there is fear there are animal handling gloves that are inexpensive and that is really their job - not mine - in my opinion and experience. Steve- more specific things- the girl from the start mentioned it had been six months since she'd been seen and so she'd need to restart one vaccine. She then mentioned it again a few times and seemed angry. She also seemed annoyed because she asked if I wanted an estimate- I said I think it's 250 right? And she said no it's not that's why I asked if you wanted an estimate in kind of a rude way...I said ok sure ( in my mind I was like why not just have the estimate ready and hand it to me lol?). I said my dog needed dental surgery bc my last doc called it that-plaque removal- and she argued that no it's not surgery in a very pissed off way it felt to me. Then she brought the fur as a trophy and seemed to be shoving it in my face and seemed mad about it- she kept saying it was matted do you see? As if I can't see it.... I don't think this is great customer service do you? When I said she needed to back off basically and get out my face lol she angrily slammed a book/ laptop (it was startling so I wasn't paying attention to what it was) on the desk. Edit- these people are lying. Look at all the negative reviews they have. They are the ones who are inappropriate and rude- don't ever go here- I will never take this down. YOUR treatment of people is aggressive- and this will come back to you in karma. You are wrong here and you should be reported to the better business bureau. The girl at the desk is a full blown liar- she just says what we she wants in response to what I'm saying on the phone to make me sound so crazy to her audience- I'm merely asking basic care questions. Don't go here. You should be ashamed of yourself and Steve you have no idea what happened you're just literally making things up you weren't even there. Basically to conclude, no I'm not paying you to slam laptops or books angrily at me or to put fur in my face angrily- or to hang up on me when I'm upset about it- no that's not part of the services listed on the visit description. The doctor was too ashamed to face me so canceled me as a client instead of responding to my phone call about yes her staff but also my dog's issues- lol as if I'm so wanting to go back. Best of luck with your business. Emily- you don't work in health care - you're a receptionist. I'd say it's a stretch to say that the techs work in health care either. Just as a last statement these people are crooks and liars don't waste your money here.

Sandy Meadow Farm is the very best! Missy Kielbasa uses only positive reinforcement and guides the…read moredog owner/handler along the route of training and managing your dog. The information is plentiful and presented in a clear and understandable way. There is scaffolding for the dogs, learning steps toward success. It's clean, bright, and so worth the time and energy to go and train yourself and your dog to be a great team!

We have taken a total of five classes with Missy Kielbasa with both of our dogs. As a veteran…read moreteacher of 30 years, I know how hard it is to make every class fresh and a useful learning experience. Over the years, I continue to be impressed with Missy's enthusiasm for what she does. She just loves teaching people about dog behavior, and it shows in every class. Also, she is incredibly helpful with any questions one might have about a dog. She asks questions, makes a thoughtful suggestion, and then follows up the next week with a "how did that work out?" Other classes we have tried left us feeling unsatisfied as the trainers didn't have the level of commitment and enthusiasm that a good teacher needs. Another thing is that, during class, Missy will notice something I am doing and bring it to my attention. It is amazing what a difference changing a simple behavior on the owner's part can make in the dog's. I have no hesitation in recommending Missy for any class, from puppy kindergarten to advanced training.

I bring my dog here to get her nails cut and I've never had a bad experience. The price is…read morereasonable and the people are friendly.

Very pleasant people. And that's about all I have to say that is positive about this establishment…read more I don't like to write negative reviews. If u look at my my history, you will see that is true. I'm incredibly disappointed with my experience at this establishment. We brought our labradoodle to a location in CT after months of no grooming due to covid -19. If you know labradoodles, u know they have very long hair which easily Gets matted, deep under the furry exterior. That location wound up having to shave very low to the base of the fur, but our dog still came out handsome as can be; fluffy tail and face, but low shave on the body. (As shown in the image provided) After waiting a few months for dog works to open, because it is much closer...our dog once again needed a groom desperately. We brush him daily - but we're advised by dog works that, that is not enough. (Due to the information they provided and friendliness, I gave them two stars) however our dog once again needed to be cut short. The problem is, when we saw our dog after already paying and generously tipping, he didn't even look like himself. My family owns a alpaca farm, I would much relate the shaving job to that of how we shave our alpacas once a year; uneven and rushed. All that is left fluffy on our dog is a portion of his tail. Our dog is still the most handsome boy but they took away his character. Will not be returning.

We love this place. They always treat our Weimeraner Quinn with such love. She comes to camp…read moreonce a week and always comes home happy and tired! Recently Quinn had a sleepover at Camp K-9 for a few nights and she actually ate all of her food which is a big deal as she usually will go on a hunger strike when we are not around. I'm so happy we can feel good about leaving our dog here and know she is getting top notch care!

This place is amazing! Ali made getting our pup setup for grooming a breeze. When I arrived she…read moresent out Kim, the groomer, to discuss what styles and lengths I preferred. They told me he would be ready in an hour... and guess what? HE WAS. Not only was the experience flawless from start to finish, our dog looks amazing. The prices are incredibly reasonable. We will definitely be going back for some play time :)

This used to be the best place. I don't know what happened. My dog was there for 4+ hours. They…read moreasked me multiple times what I wanted, and finally had to show a picture, even though she has been going there for years. No one called me back when I checked for a status. Then was told 20 more minutes. Went there, and she wasn't close to done! Her cut looks like I did it myself. Never again. I was told there was a delay because lots of dogs were "pooping and peeing." Seriously?? That's why it took 4 hours to groom a 12 lb dog??

I have been bringing my dog to fursique for four years. I have never had a bad experience until…read morelast week . She was there for over 5 hours and they still hadn't called for me to pick her up. I was getting nervous so I went there only to be told she wasn't ready yet. I was told to come back in half an hour. I stayed and it actually took about 45 minutes. While I waited, I noticed that not only the woman behind the desk was new, but I didn't recognize anyone working there! My dog was shaking when she was brought to me. She looked like her body was trimmed but her head was not. I didn't say anything to them . I just wanted to get her out of there. Even that took her ten minutes to check me out and I paid cash....$95.00. They did the worse job ever. I will never bring her back. If anyone knows if the previous owners are relocated somewhere else, please let me know below. I will check back.

We have an older Shitz Tu rescue who was not taken care of by his prior owner so he is not…read morefriendly with people touching him. we went through 3 groomers before we called Soapy Dog Spa and the girls there assured us they would be patient and gentle. 3 grooms later and he walks around the place like he owns it!! He looks great!! the staff is caring and listens to you so they know the best way to take care of your pet!! You will regret not giving them a call.

I was looking for a place for my American pitbull to get groomed and bathed, my dog is a pretty big…read moredog, they didn't hesitate at all, they took him in, my dog did soo good with them, is under new management I believe and those 2 girls were absolutely amazing with him. I asked for a bath and nail trimmed. I definitely recommend them!

We used Vacation Property Check to watch our house while we were visiting our daughter, son in law…read moreand grandson for 6 weeks. We had real reservations being away from our house for so long especially during these New England winters. Our fear of frozen pipes and thoughts of unchecked water damage previously kept our visits short. Vacation Property Check gave us peace of mind that someone was watching our home and that if there were problems they would be addressed before they became an expensive disaster! Kerri was very thorough in checking the potential trouble areas of our home and communicating with us frequently just to let us know that things were ok. She made sure that our place looked occupied by taking in the mail, news papers and even turning on different lights in our home. We even received a written report when we returned home on all of the visits that she made and what was found. Vacation Property Check rates are very reasonable for the peace of mind that we received! We have already schedule them for our next trip out of town.