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    Paws & Claws

    5.0 (1 review)

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    8 years ago

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    Heroes Lawn Care - Southlake

    Heroes Lawn Care - Southlake

    (2 reviews)

    Had hopes for this company (North Central Dallas branch) to work out. Very good customer service…read moreon the many phone calls. Tried to get on their schedule (needed to be done by the manager) to get lawn aerated (the price was right). Manager has been "in the field" for the last three days. Tried 2-3 times to get the manager, but alas, no such luck. As a result, we will take our business elsewhere. Seems like they do not have time for customers... Received a call from John with the Heroes Lawn Care (Southlake) who saw my original review ,and he was willing and happy to make things right, even though my review was intended for the North Central Dallas branch, and our residence was outside of his service area (not by much). John honored the price and his technician came out the next business day to do the service. He did a great job and he even power blowered all the soil cores off of the driveway, which he stated is something they do for all of their aeration customers. He offered advice as to the next step for our front yard bare patch. John followed up with a call after the service was completed. We appreciate going the extra mile for us, John. We will definitely utilize your services again. Thank you!!

    Great service from Heroes Lawn care. Had an issue that I've previously tried fixing multiple times…read moresince the last freeze. (High pressure in relief area kept blowing pipes) Peter fixed issue and had my sprinkler system running in no time. Thanks heroes!

    Kitten to Cat Hospital

    Kitten to Cat Hospital

    (16 reviews)

    Our Siamese was treated for "asthma" by Dr. Mark in August of 2024. We have a regular veterinarian…read morearound the corner from us in Aubrey, but I felt with his cough that we couldn't get under control warranted a specialist. Boy was I wrong. So $1500, several x-rays, a whole gamut of tests, an Aerokat spacer, and several expensive asthma meds later, he wasn't getting better. Took him to a third vet two weeks later in Little Elm who saved our furbaby. Ended up being positive for mycoplasma and had 6 weeks of Doxycycline along with a simultaneous 4 weeks of Prednisolone, a cortico-steroid. He was doing the exact same coughing and lurching in YouTube videos. Mycoplasma is the one test she did not do and after reading numerous research papers and discussion with our new Vet, it should have been one of the first tests she did. His inflammation in his lungs was due to months of suffering from the mycoplasma. The office is nice, but supposedly for such a gentle and "calm" environment, the Vet Tech speaks in her highest voice and our Siamese would jump every time she raised her voice. To make it more uncomfortable, Dr. Mark wouldn't even touch our boy. A healthy purebred sweet and gentle Chocolate-point Siamese and she acted like she didn't want to touch him. I was quite offended. The techs that run the front desk were really sweet. Not enough to ever bring us 38 miles back to Southlake from home. It's really bewildering how a newer Veternarian figured out what a longtime cat specialist missed.

    I wouldn't trust these guys with a guinea pig, much less your cat! I took my elderly cat in here…read morelast month for a sanitary groom and bloodwork. It lists all over their website that they offer grooming...just heads up, THEY DO NOT. The dr here is also incompetent and has no idea how to run a vet office. Go anywhere but here!

    Paws & Claws - petservices - Updated May 2026

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