We have boarded there 4 times now. Each time our dogs came home with fleas and now this last time,…read morekennel cough. I know it's hard when you have other dogs come in (it's like kids at school where parents send their kid sick,) but there has to be a way to keep your location sprayed and treated for fleas. As for kennel cough, I can only say I've been at the front desk when the front desk asked a patron for updated records as they dropped off a dog and when the person said they didnt have them, they replied with "that's ok just send them when you can." That shows they dont pay attention to vaccines in great enough detail. The response shouldn't been, "then your dog can't be dropped off until we get those records." We saved money on boarding in comparison to other places but spent $1000.00 on a vet bill for kennel cough.

Nancy and her staff treat Scarlett so well. She loves going there . She has to go around and say…read moregoodbye before we leave. I don't worry about her there(much).

We have taken our house rabbits here for years. Dr. Moore is wonderful. The techs treat our bunnies…read morewith care and compassion. The staff is great. Mickie is knowledgeable and helpful.

They provide outstanding care for our beloved pets, including dogs, birds, and guinea pigs,…read moreensuring each one receives the attention and love they truly deserve.

We have been with Posh Paw for yrs now. I never asked for grp play for one of my dogs because he…read morecan be reactive. The staff was so amazing with him and he did great! it Makes such a difference to know my boys are in good hands.

We've had great experiences with boarding our animals at Posh Paw. Ann & Eve take amazing care of…read morethe animals and make the extra effort to make sure all of the animals are taken care of. In fact last weekend was a snow and ice event. Ann and Eve stayed 24/7 to make sure the animals had heat, were feed and taken out. I highly recommend Posh Paw Resort.

Went for the first time on my puppy's second birthday and the staff was so sweet. They were so…read morepatient with Sophie who was really shy and helpful!! Their treats are adorable!!!

What a fun treat and grooming boutique! I have been seeing these places pop up around town and…read morealways wanted to go check them out, so I finally did! Just like you would imagine from the outside, this store on the inside is full of goodies. Baked goods, chew toys, stuffies, food and more adorn the walls and tables within. I decided to bring my dogs a treat this evening, so we will see what they think!

Had hopes for this company (North Central Dallas branch) to work out. Very good customer service…read moreon the many phone calls. Tried to get on their schedule (needed to be done by the manager) to get lawn aerated (the price was right). Manager has been "in the field" for the last three days. Tried 2-3 times to get the manager, but alas, no such luck. As a result, we will take our business elsewhere. Seems like they do not have time for customers... Received a call from John with the Heroes Lawn Care (Southlake) who saw my original review ,and he was willing and happy to make things right, even though my review was intended for the North Central Dallas branch, and our residence was outside of his service area (not by much). John honored the price and his technician came out the next business day to do the service. He did a great job and he even power blowered all the soil cores off of the driveway, which he stated is something they do for all of their aeration customers. He offered advice as to the next step for our front yard bare patch. John followed up with a call after the service was completed. We appreciate going the extra mile for us, John. We will definitely utilize your services again. Thank you!!

Great service from Heroes Lawn care. Had an issue that I've previously tried fixing multiple times…read moresince the last freeze. (High pressure in relief area kept blowing pipes) Peter fixed issue and had my sprinkler system running in no time. Thanks heroes!

I purchase most of the things from here because many buy raw food so they are very fresh. My dog…read moreenjoys the variety of raw food and cooked food. My dog became an International Champion from their self-dog bath. Nicole knows a lot about nutrition. Bridgett is clear and nice when you get to know her. Their pale yellow shampoo at the self bath and coconut oil helped my dog's skin improve (due to hormone imbalance), it may come and go or gone but their mild shampoo works far better than my show line shampoo. My dog has not had skin issue for over 6 months :) I'm pleased with this store.

This review is just for Nicole- she is wonderful, welcoming and well informed about various issues…read morerelated to dogs. Initially I was appreciating a $12 self wash section for dogs but soon realized that the store is unique and loved everything about it. Thankyou Nicole - love your store because of YOU! I can say that all store owners can learn some customer service etiquette from you.

Today was our first visit and I was very pleased! Everything went very smoothly; from check-in…read morethrough payment and check out. My dog was clean and fluffy and happy to see me. The staff was very caring and took plenty of time to explain the various packages and services available. I was very impressed with the manager who spoke with me about an issue with my dog's ears and provided an immediate solution. I'm glad I signed up for the monthly service!

I had a really disappointing experience at their pop-up in Southlake Town Square. I walked up to…read morethe tent to spin the wheel, and before I even said anything, the woman working there put her finger up at me and told me to wait. The person in front of me spun and won an item -- I don't know if they had to sign up first or not, but when it was my turn, the woman told me I could spin only for a lollipop. That was dismissive and unwelcoming. If she had taken the time to explain that I needed to sign up in order to qualify for prizes, I would have gladly done it. Instead, I felt brushed off and treated like my interest didn't matter. They lost a paying customer that day -- and I now know where not to take my dog.

My dog was boarded there for years but when he got older they refused to take him because he was…read moreincontinent during the 10 hour period overnight! He only weighs 7 pounds had we had provided puppy pads but still this was too much for them.

I had used many times during the past twenty years and it was always good but not great. My…read morecurrent dog has been there several times and they complained that she did not come when called. My dog has been professionally trained and obeys commands very well. Why she did not listen to the staff, I cannot explain. On the last visit, they said our dog showed her teeth at the person feeding her, did not growl or show any other aggression. She has never bitten a person or another dog. However, I was told she is no longer welcome to stay there. So much for customer loyalty.

so awesome this place is the best my dogs jump for joy when I say who want to go to doggie day camp…read more. the staff is so amazing and this place has cameras so it feels like your dogs are there and you can see them I feel secured leaving them there because my dogs wanna go . From Sylvie Poulin for Hope and Bear

Love this place when I have to board my 4 pups. Check in is easy and I like that I can get the…read moresuite for them all to stay together. Plus they have option for open play or not if you have senior or small pups that probably shouldn't be with the larger more playful pups.

Our Siamese was treated for "asthma" by Dr. Mark in August of 2024. We have a regular veterinarian…read morearound the corner from us in Aubrey, but I felt with his cough that we couldn't get under control warranted a specialist. Boy was I wrong. So $1500, several x-rays, a whole gamut of tests, an Aerokat spacer, and several expensive asthma meds later, he wasn't getting better. Took him to a third vet two weeks later in Little Elm who saved our furbaby. Ended up being positive for mycoplasma and had 6 weeks of Doxycycline along with a simultaneous 4 weeks of Prednisolone, a cortico-steroid. He was doing the exact same coughing and lurching in YouTube videos. Mycoplasma is the one test she did not do and after reading numerous research papers and discussion with our new Vet, it should have been one of the first tests she did. His inflammation in his lungs was due to months of suffering from the mycoplasma. The office is nice, but supposedly for such a gentle and "calm" environment, the Vet Tech speaks in her highest voice and our Siamese would jump every time she raised her voice. To make it more uncomfortable, Dr. Mark wouldn't even touch our boy. A healthy purebred sweet and gentle Chocolate-point Siamese and she acted like she didn't want to touch him. I was quite offended. The techs that run the front desk were really sweet. Not enough to ever bring us 38 miles back to Southlake from home. It's really bewildering how a newer Veternarian figured out what a longtime cat specialist missed.

I wouldn't trust these guys with a guinea pig, much less your cat! I took my elderly cat in here…read morelast month for a sanitary groom and bloodwork. It lists all over their website that they offer grooming...just heads up, THEY DO NOT. The dr here is also incompetent and has no idea how to run a vet office. Go anywhere but here!