This place is a joke, I took my baby there and yes he had lots of hair and I understood they may…read moreneed to cut him a little shorter then the normal length this isn't my first rodeo with him having tangles but this is the third time I took him to this spot. The first time was ok but still very short the second time that groomer did a great job on both my babies. But this last time I literally thought they were bringing out the wrong dog no kidding. I mean they shaved his face and tail why??? They could have at least called me and asked me if I was ok with them shaving as much as they did. My baby has zero hair left. If they didn't want to take the time to try to comb it as much as possible they shouldn't be in business, I don't know who the owner is but clearly I've been warned by others posting this same issue so shame on me for giving them another chance. But most of all shame on the owner for poor business practices, if I could give zero stars I would because this place is over charging way to much to not satisfying their customers

I gave them a one star because there was not any lesser to give. I dropped my wife's dog (golden…read moredoodle) off and gave them specific instructions (twice) on how to cut him. There was a dog in the office with a similar cut I described. I told them do not touch the tail or the ears. When I left, they seemed to understand. We picked him up a few hours later and I thought they had given her the wrong dog. He got into the truck and he looked as if he had entered boot-camp. They had cut every bit of hair off him with the ecception of about a two inch puff on the tip of the tail. My brother saw him and asked when we got our blue-tick. For those that are unaware a blue-tick is a hound dog. I should have known better and "had" told her to take him somewhere else because last visit when I picked him up, he was gapped so bad it looks like a four-year-old had gotten hold of the scissors and gave their own haircut. Those with children remember those cuts. My advice to you is if you find yourself near this business, hit the gas and don't stop. Unless you want your dog to look like a survivor from P.O.W. camp.

We had to leave our very spoiled dog as we traveled out of town for 5 days. She was very well…read morecared for and seemed very happy when we left her and picked her up. We called and was able to check in on her anytime we wanted to. It is a much different experience then leaving her with our Vet. She was able to sleep in the house with a family and go in and out as she choose. Because it was a holiday weekend if we had left her with the Vet there would not have been anyone there to give her the attention and love she is used to at home and only be let out twice each day. Critter Sitters also offers a service where they will come to your home and care for your animals if you would prefer that they stay in their own home.

I take my dog to this Salon every three (3) months. They always cut her to my specifications. I…read moream also sent a text when my "baby" is ready. I have used other Pet Salons in this town and am not as pleased. This is my second dog to be groomed here. They also spritz her with puppy paw fume. She smells great.

When I picked up my dog, she acted like she had been attacked or something; after a few weeks she…read morestarted acting okay again but I'll never take her back!

I am beyond alarmed by my experience with Magnolia Mutts. I brought my dog in for a temperament…read moreevaluation--a controlled, basic service required before boarding--and during that process, they lost my dog. This is not a minor mistake. It reflects a serious failure in supervision, handling protocols, and basic duty of care. When a business accepts responsibility for an animal, there is an expectation that proper safety measures, secure containment, and trained staff are in place at all times. The emotional distress this has caused my 7yr old daughter cannot be overstated. Pet owners trust facilities like this with members of their family. Losing a dog under your care demonstrates negligence that should concern anyone considering their services. I strongly advise others to carefully evaluate whether this is a safe environment for their pets and to ask detailed questions about their safety procedures, staff training, and incident response protocols.

My 2 fur babies love this facility. The staff treat the animals like their own and you can see…read morephotos of them having fun every day on their social media which gives this helicopter mom (lol) some peace of mind. I also sincerely appreciate that if my German shepherd plays too rough with the other dogs or even has the slightest scratch they let me know right away. I will always trust Magnolia Mutts and the owners even board their own pets there when they go out of town, that says a lot!

We love Crystal and Grayson and feel confident that our dogs out being taken care of like family…read moreand not just another number in a cage. We really appreciate their flexibility and video updates online. It's clear that this is their passion.

this place is absolutely amazing! this was my first time boarding my 2 dogs somewhere other than…read moreargo animal clinic so i was a little scared, but my dogs loved it!! there is so much space for them to roam and play. the owners take time out of their days to play w them too so that was awesome. Crystal and her husband are fantastic and i would highly recommend boarding your dogs here. they were definitely spoiled during their stay