convenient the Technician that came was so nice with my dog I will recomend it Love it I will use her services again

Pawdicure charges premium prices but operates with some of the most rigid, one-sided business practices I've encountered. They require all services to be performed outdoors, yet still enforce full same-day cancellation fees regardless of weather. In my case, it was raining and I asked to reschedule since their own service cannot be performed properly indoors. I also have skittish dogs, and the expectation was that they would be restrained and have their nails ground outside in the rain. Despite that, I was still expected to pay in full for a service they couldn't reasonably complete under their own requirements. That's not just inflexible--it's an unfair business practice. The response was essentially "policy is policy." They later waived the fee as a "one-time courtesy," but then immediately refused to schedule me as a client moving forward. Being penalized for raising a reasonable concern says a lot about how they treat customers. The actual service didn't justify the cost either. The nail grinding was not taken as short as what I've consistently had done elsewhere, which meant the nails needed attention again sooner than expected. Bottom line: you're paying significantly more for a service that offers less flexibility and, in my experience, not better results. If you're considering Pawdicure, understand that their policies are enforced even when the situation doesn't make sense--and questioning that may cost you the service entirely. read more

Kyanne is a dog whisperer and has such a great way to make the dogs feel comfortable and safe. Nothing like a spa day for our girl! read more

Pawdicure - Pet Groomers Near Me - Tulsa, Oklahoma

Pros: they've been to the house once so I trusted them enough. Got the nail clipping job done at the house and today at the store. Cons: walk in service. So there was a line. We waited for 2 dogs. Then when it was our turn, dogs were waiting for us. read more

We chose Pawdicure because we have skittish dogs and wanted a lower-stress option, but the overall experience didn't match the price or expectations. Their business practices are extremely rigid. All services must be done outdoors, yet they still enforce full same-day cancellation fees regardless of weather. When it rained during our scheduled appointment, we asked to reschedule since their setup depends on being outside. We were still expected to pay in full. On top of that, our dogs are very skittish, and the expectation was to have them handled and their nails ground outside in the rain. That didn't feel reasonable or safe for the situation. While they eventually waived the fee as a one-time exception, they also told us they would no longer schedule us as clients. That response felt excessive given the circumstances. We also noticed the nails were not taken as short as what we've had done elsewhere, which meant they needed trimming again sooner than expected. For a service that costs significantly more than other grooming options, we expected more flexibility and better overall results. Instead, the experience felt inflexible and not very customer-focused. read more

They are highly accommodating for large to small dogs with anxiety and they are quick for walk ins and nail trims are cheaper than most veterinary offices. read more

Had our first Pawdicure with ear cleaning with Kyanne. Our INDe is very hesitant about having her nails clipped. Kyanne and I was able to calm her enough for clipping. The website reflects trim and pad balm (trim not necessary but balm not applied at visit). Ear cleaning was extremely basic wiping of ears... I'll skip that if I try again. Biggest complaints? Kyanne convinced us to go with ther monthly plan which is $5 off. They scheduled the next visit which conflicts with our availability. Moved to next week and was advised it would be regular price. Crazy to market to gain business to quickly make one question your services and pricing. Cancelled and might try the clinic next time. read more

I have a 7yr old Labrador who is very anxious about her nails getting trimmed...Heather was extremely skilled and helpful with the whole process and together we were able to safely get her way overgrown nails done in less than 15 minutes, she's already walking better and her nails are noticeably less noisy on the floor lol! I am SO THANKFUL for this service I'll be back read more

Pawdicure - New Nails - Pet Groomers Near Me - Tulsa, Oklahoma

I wish there was a way to give negative stars on a review. Over this past weekend we had an appointment with Pawdicure where several things were unacceptable, but overall, they abused my dog. Here are the top takeaways: 1. You cannot guarantee you receive the same tech to build a relationship with your dog like they advertise. They will not let you know if a different tech is coming until they are there and you are not given an opportunity to cancel. 2. The Pawdicure tech we had abused my dog. She asked for my husband to step inside our home so she could try a different "technique". I was not home and hopped on our ring camera to see how the appointment was going. What I saw was terrifying and unacceptable. She had our dog pinned in the corner of our porch, with her foot on his leash to keep him down, while yanking on his paw to get at his nails. He then got the leash out from under her foot and was attempting to run from her while she chased him trying to grab at his paws. He had a very secure harness on but was thrashing so much that he got a paw out. While seeing him experience this anxiety and distress she did not let up and continued to chase and pull at his paws. We are lucky my dog was not hurt in this altercation. 3. This company will only operate over text or email. I had reached out to the owner, Sydnie, letting her know we were very upset and wanted to speak with her on the phone to explain the altercation. She refused several times to speak with us over the phone and told us to email her. Not only do I personally find it unprofessional to not speak with an upset customer on the phone, but it shows they do not care about their customers' experience. Overall, not only do I not recommend or support Pawdicure, but I will continue to shout into the void for anyone to listen: Never use Pawdicure if you want to risk your dog being abused/hurt. Pawdicure advertises in specializing with dogs who have anxiety, but will only abuse and give your dog more trauma/anxiety. Pawdicure did refund us our money for the appointment, but you cannot refund the trauma we experienced. read more

Had to cancel 3 hours before an appt do to being at the hospital for a family emergency. Was immediately charged a 29 dollar fee as soon as I messaged them . Will be disputing with bank..horrible customer service. No offer to reschedule or anything just charged without even telling me or knowing the circumstances and then still would not make it right and I dont expect them to try after seeing the way Sydnie treats others who leave a review. She sounds like an awful person read more

They were able to trim our feisty cat, Sir Loui V's nails. It's a major task that makes us very thankful we found Pawdicure. They are great!! read more

I love Pawdicure. They come to my home and take care of my dog so I don't have to! She's not much of a fussy dog when it comes to being groomed, but the convenience is oh so worth it. It almost feels like they remember to do her nails more than I do! I setup recurring appointments for her every 2 months and they come on by. I have experienced a couple of scheduling issues but I think it was during a time they were doing some upgrades to the website or scheduling platform, but it all worked out. I have also experienced their 'free promo' of a teeth and ear cleaning and it wasn't very thorough, so I won't be getting that add on. I love the nail techs that come, they love my dog. I feel like she's a superstar when they post her picture on their socials. Don't hesitate! It's so worth it to get on their books. read more

They are always very patient with my girls and do a very good job in a short amount of time .

no showed us and then charged our card. I sat here watching out the window they never came.

Love them. So good with our dogs. Highly punctual, professional, great communications.

Love love love this company! Sydnie is Fantastic! Her love for pets really shines through. She took great care with My dog nacho. They were super easy to schedule, arrived on time, completed in a timely manner and the price is TOTALLY reasonable! Due to this crazy Covid thing going on it's so nice to have someone come to the house so I don't have to go out anymore than I need to. Honestly though, once this whole pandemic cools down, I will still keep using them! Setting the reoccurring appointments just makes it so much easier so I don't forget and procrastinate to go get Nachos nails done. Just a breath of fresh air. HIGHLY RECOMMEND!!! read more

10/10. I wish Sydney was still in Tulsa. The convenience + price and friendliness cannot be beat. Truly. I've recommended Pawdicure to all of my OKC area doggo-loving friends and they're all so excited because other local options have been an unreliable bust or astronomically overpriced. read more

Pawdicure - Pet Groomers Near Me - Tulsa, Oklahoma

Fantastic quick service for my uncooperative dog. Extremely reasonable pricing Would highly recommend!

Be careful when dealing with them, very unprofessional! They are very biased and will then turn on you and your precious fur babies with things that are totally false. read more

We love Pawdicure OKC and so do our pooches! Sydnie gave our two labs the best pawdicures they've ever had and they were so relaxed, more so than ever before! We can't wait for her to come back again! read more

Pawdicure - Pet Groomers Near Me - Tulsa, Oklahoma

I tried to use this service for the first time. They messed up my appointment time (by an hour!) and got defensive when I called to fix it. My appointment was for 3:45. I received a text at 3:29 saying Sydnie wouldn't make it until after 4:15, and that I would receive a confirmation. I had told them the day before (when I was trying to fix their scheduling mess up) that I wasn't available that late in the day. At 4:14, when I hadn't heard from anyone, I tried calling and sending multiple texts to cancel my appointment. She showed up any way....at 4:22. That is 37 minutes past their 30 minute cushion. When I opened the door, and told her that I was displease and that I had tried to contact them, I got told that she left her phone in the car (reason why she didn't answer or get my texts, even though she was in her car at the time of the car) and that she doesn't appreciate how I talked to her ( I never even raised my voice). I tried to explain, that as a business owner for over 20 years, you have to respect your customer's time, she got defensive and hateful. I dismissed her and closed my door. I WILL NEVER use this company or recommend them to anyone. I would give less than a 1 star if I could. I wasn't going to leave a negative review, until my interaction with her on my front porch. UPDATE: As I am not permitted to respond directly to Pawdicure's response to my review, I will respond this way. 1) I have not only written record of what I posted in my review, but I have a video of my intraction with Sydnie on my front porch, as I have a Ring doorbell that captures everything. So, I have proof that what I am saying is accurate. 2) I NEVER yelled at Sydnie. Not once. I did try to joke with her, on the phone about tech not working like it should, to which she got offended because she thought I meant the grooming tech. I had to explain that I meant technology, as she blamed the technology (software) for having my appointment down as 4:45 instead of 3:45. I even welcomed her to the "owning your own business" club. I will tell you that I am deaf in one ear, and sometimes talk much louder than I intend. People assume I am yelling when I am not. I tried to explain this to Sydnie, on my front porch, but she wouldn't listen. So I apologize that she thought I was yelling. I wasn't. I wasn't even mad on the phone, just confused. 3) Sydnie was 7 minutes late for the 30 minutes past the appointment time. I called at 4:16 and 4:17. She did not answer. I left a message the second time. I sent a text at 4:14 saying I was no longer available. That text went unanswered. I sent 3 more at 4:18, also went unanswered. She showed up at my front porch at 4:22. I have video record of the time, as well as time stamped texts and the phone calls. read more

Pawdicure just came to my house to work on my wiggly, paw resistant Pomeranian. Sydnie did a fantastic job. She was able to get Suzie to calm down and totally cooperate. So pleased with this service. My Nextdoor site has many reviews for Pawdicure and they all love Sydnie. read more

Pawdicure - Suzie living the dream. - Pet Groomers Near Me - Tulsa, Oklahoma

She was fantastic! She took care of my elderly dog as well as my new puppy. Will definitely call her again.

Molly loves Sydnie! ..... but not nail trimming ! I love Sydnie as well because she is so kind and gentle with Molly!

Great business model, I love not having to take the dogs out. They don't get stressed out and are comfortable at home getting trimmed. Owners are always accommodating with our schedule and communicate well. Highly recommend!! read more