1. Paw Spa

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    Stockbridge, MI

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    Paw Spa

    3.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm

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    1 month ago

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    1 year ago

    Grooming is wonderful but communication is terrible. Appointments are cancelled without being rescheduled and clients are left hanging.

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    People searched for Pet Groomers 131 times last month within 15 miles of this business.

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    A Tail's A Waggin - Miniature Australian Shepherd

    A Tail's A Waggin

    (17 reviews)

    If I could give 0 stars I would. Took my dogs in for a nail trim; I am aware my dogs are not well…read morebehaved for this service which is why I go to a groomer. At least one nail on each dog was cut short, which I am aware occurs. I would have just like to have been made aware which I was not. Let my dogs into my house as I am less than 0.5 miles from this location and my carpets are COVERED in blood. I called the manager to inform them and they treated me awful. Her response was "maybe clean your carpet". I informed her that this was very rude to which she stated she wasn't going to pay to clean my carpets and therefor didn't know what I wanted her to do; after this the manager became increasingly rude. They can be held liable to clean my carpets but I don't even care about that and was not what I was calling for. I informed her that I was really just calling to let them know so that it doesn't happen with future clients but that there were many other ways that this could have been handled other than sarcasm and being rude. I have never been spoken to or dealt with such horrible customer service in my life.

    We have just picked up our dog from his 4hr. grooming appointment. He looks TERRIBLE!!!!! His coat…read moreis uneven, ears not trimmed, feet not trimmed, not to mention he smells like a perfume bottle! We called the owner when we got home after having a better look at him. She yelled at us, said we complained too much and to never come back! Well, you can be sure we won't! Please don't waste your money, find someone else! I would give NO star if I could.

    Paw Spa - groomer - Updated October 2026

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