I wouldn't leave my beloved golden retriever, Prince, anywhere else! The staff is competent and…read more friendly, giving me peace of mind to leave him there. When we pull into the parking area, Prince starts jumping in the car and barking! I can hardly open the car door to get Prince into the kennel!

Great service. Wonderful with pets. Highly recommend. I've used their services many times and will…read morecontinue to do so with confidence.

Rhonda did an excellent job in caring for our beloved cat in our house while we were away for a…read moreweek. She came everyday to care for our cat. It gave us the peace of mind, & we enjoyed our trip knowing that our baby girl was well cared for.

Rhonda does a great job pet sitting and the kiddos know that she really cares. They do not just run…read moreup to anyone. I have used Rhonda's Critter Sitters Plus since 2013.

I have been a client of Avalon Pet Services for many years. I wouldn't trust my dogs to anyone…read moreelse. They are dependable, trustworthy, and totally reliable. I have had them work with dogs that had medical or behavioral issues, and I always felt completely comfortable leaving, knowing they were well-taken care of, and loved. Leaving your pets can be stressful, and it's one less thing to worry about. Having someone look after the house while I'm gone is a bonus, and I feel like I always get more than my money's worth. I have recommended them to many others.

I bought a house in Pueblo about eight years ago. I travel a lot for business, and found Avalon pet…read moreservices to be the most professional pet sitter in town. I was pleasantly surprised that they were licensed, bonded and insured. They actually treat pet sitting as a business. If you are looking for somebody to come over and throw food at your animals, do not call Avalon pet services. If you want to make sure that your pets are taken care of, as if you were home, then call Avalon pet services.

Always treat my pet dog with excellent care! Staff is…read moreknowledgeable, excellent communications and does its best to accommodate! Thank you.

I wouldn't leave a star if I could but we had our family dog there for the holidays so she didn't…read moreknock our elders over, and when we picked her up, she was covered in her feces and scared. Made my disabled dad walk home. I don't recommend at all.

Actually I was so disappointed, they closed their doors. I never received notice they were going to…read moreclose for good until I needed them, that's how I found out. They were Awesome, so sad they chose to do that! My dog liked going there.

MY SIBERIAN HUSKY DIED WHILE STAYING AT THIS THIS BOARDING FACILITY!! DO NOT BOARD YOUR PET HERE!!…read moreI boarded my two dogs here over the Labor Day weekend in the 11x13 AC luxury kennel. I thought my dogs would be well taken care of as it appeared to be a very nice boarding facility. I received a call on Monday, Labor Day that my dog was having a seizure. My dog has no history of seizures and was perfectly fine when I dropped her off. The staff provided very little information and kept informing me that they didn't know what happened and that they weren't a vet and couldn't answer any of my questions. So I asked them to send me a photo/video of my pet as I was out of town and couldn't figure out what was happening. An hour later they send me a photo after I called several times to get an update. The picture, which they said was taken just before they took her to the emergency hospital in Colorado Springs, shows a picture of my dog clearly already dead. They later inform me that my pets were not in the room I reserved for them and instead they were in the 4x7 cramped kennel in a room full of other animals. This was not my reservation and not what I agreed to. Apparently, the staff took it upon themselves to move my pets to a 4x7 kennel instead of what I had reserved. There was no communication from the staff the entire weekend, they did not call me to let me know there was an issue with my dogs or that they were going to need to move them to a smaller less accommodating area or that they were going to be making changes and deriving from the boarding arrangements I thought I had agreed to. They did this so they could strap the water bowl to the door due to their LIMITED HOURS of leaving pets alone on the weekends and because they knew they wouldn't be there, wouldn't be checking over the holiday weekend. Over labor day weekend they were left alone for 3 consecutive 17 hour periods over the 3 day weekend, leaving them from 3:45p until 9am the next day. There was only 1 water can strapped to the door not 2 due to there being 2 dogs. They want you to think your pets are enjoying the luxury boarding they advertise when in fact both my dogs are sharing a cramped 4x7 stall and did all this without notifying me or asking me if it was okay. We were told they would be in a "luxury room" with "AC" that I feel is used as a marketing tactic to lure you in but they take it upon themselves to change your boarding reservation without your knowledge or consent. The kennel they placed them in also allowed them to see other smaller dogs located across the room, further adding to my husky's anxiety! Per necropsy report performed by a pathologist at CSU, my animal was observed and had very noticeable signs of dehydration due to her severely sunken eyes into the back of their sockets! Lack of access to water, coupled with being in a cramped space in a stressful environment surrounded by other dogs during a heat wave ultimately lead to my dog overheating and having a heat stroke/seizure. I share this story because I don't want the same thing to happen to someone else or their defenseless pet. After this experience I have lost all trust in places like this. The owners of this facility were not present when I came to pick up my other dog and have not offered condolences or an apology regarding my loss. They simply just called me and left a vm to find out information from the necropsy so they could fill out a report for their records. I feel if I had not boarded my dog here that she would still be alive today. I am absolutely devastated that my best friend, companion and sweet girl Mya of 15 years was treated this way and passed away before I could get home to comfort her and say our goodbyes and I will have to live with this thought the rest of my life. She was made to suffer in her last moments by this boarding facility's neglect and cruelty of not providing her with the basic necessities required to keep her alive and I honestly don't know how the people who continue to own and work at this facility can sleep at night, because I sure don't.

I would leave negative stars if I could. Being a vet tech myself, they are neglectful and do not…read moremeet the moral standards of a veterinary practice, in my opinion. There was a dog hit in the highway and the dog was brought into the clinic and instead of scanning for a chip to notify the owner, they sent the dog to Colorado Springs where it died on the way instead of having its family by its side. Absolutely CRUEL, DISGUSTING, and IMMORAL. As a vet tech of 14 years, I would NEVER bring my animal here, especially after reading other reviews.

After a customer for 17 years and 7 pets that used this vet. I can certainly say we have moved on…read more Their customer service has gone so far down hill. I can no longer justify there high prices. Had a really sick dog a couple years ago I was made to wait 4 days to be seen. When we finally went to appointment they advised of a horrible rare infection and to go to the ER pet hospital in Springs when arriving at ER they quickly diagnosed dog that it was to late wouldn't survive. And said they have no idea why Hill Top vet gave us this false hope and sent us to ER. Maybe because it was 3 pm on a Friday and they just wanted to go home??? Just recently had a dog with an eye bang bang was running 10 minutes late to appointment they refused to see my dog said I had to reschedule. That they are short staffed. You wouldn't expect this response based on the prices they charge. I can't tell you how many dozens of times I've waisted of my life waiting and waiting in the examination room at this vet. But you don't be 10 minutes late or your pet will be refused service and suffer. It's clear at this point all they care about is $$$$ and getting coffee breaks on time and not your pet. Currently searching for new vet in Pueblo West. Sure miss DR. Kathy the old owner of this vet.

Solid dog training facility. Fantastic staff who clearly enjoy working with canines.read more

Really, as good as it gets for a dog kennel. Not quite like home, with a sofa for each dog, but…read moreclean facility and excellent staff. Very good training as well, very accommodating staff. Only down side is the outdoor play area is mainly dirt, so dogs can get dirty, but also easy on their paws.

We took our dogs for a bath and nails. One of our dogs is a mill dog rescue and VERY skittish. He…read moreenjoyed his salon visit. We are very happy with their services

Took my lil guy here for his cut and was throughly satisfied. I called and got him in same day. He…read morewas done perfectly after just a few minutes. My Rigby can be a handful because he gets anxious in new environments but he took to the girls quickly and they seemed to care about the furry kids they were working on will gladly come back. The price is average for the market of pet grooming.