I have been a client of Avalon Pet Services for many years. I wouldn't trust my dogs to anyone…read moreelse. They are dependable, trustworthy, and totally reliable. I have had them work with dogs that had medical or behavioral issues, and I always felt completely comfortable leaving, knowing they were well-taken care of, and loved. Leaving your pets can be stressful, and it's one less thing to worry about. Having someone look after the house while I'm gone is a bonus, and I feel like I always get more than my money's worth. I have recommended them to many others.

I bought a house in Pueblo about eight years ago. I travel a lot for business, and found Avalon pet…read moreservices to be the most professional pet sitter in town. I was pleasantly surprised that they were licensed, bonded and insured. They actually treat pet sitting as a business. If you are looking for somebody to come over and throw food at your animals, do not call Avalon pet services. If you want to make sure that your pets are taken care of, as if you were home, then call Avalon pet services.

Patty's nightclub every Friday and Saturday night come and have fun dance the night away lessoning…read moreto the RAZZ Band 8:30 to 10:30 happy hour two for one on

I wouldn't leave my beloved golden retriever, Prince, anywhere else! The staff is competent and…read more friendly, giving me peace of mind to leave him there. When we pull into the parking area, Prince starts jumping in the car and barking! I can hardly open the car door to get Prince into the kennel!

Great service. Wonderful with pets. Highly recommend. I've used their services many times and will…read morecontinue to do so with confidence.

MY SIBERIAN HUSKY DIED WHILE STAYING AT THIS THIS BOARDING FACILITY!! DO NOT BOARD YOUR PET HERE!!…read moreI boarded my two dogs here over the Labor Day weekend in the 11x13 AC luxury kennel. I thought my dogs would be well taken care of as it appeared to be a very nice boarding facility. I received a call on Monday, Labor Day that my dog was having a seizure. My dog has no history of seizures and was perfectly fine when I dropped her off. The staff provided very little information and kept informing me that they didn't know what happened and that they weren't a vet and couldn't answer any of my questions. So I asked them to send me a photo/video of my pet as I was out of town and couldn't figure out what was happening. An hour later they send me a photo after I called several times to get an update. The picture, which they said was taken just before they took her to the emergency hospital in Colorado Springs, shows a picture of my dog clearly already dead. They later inform me that my pets were not in the room I reserved for them and instead they were in the 4x7 cramped kennel in a room full of other animals. This was not my reservation and not what I agreed to. Apparently, the staff took it upon themselves to move my pets to a 4x7 kennel instead of what I had reserved. There was no communication from the staff the entire weekend, they did not call me to let me know there was an issue with my dogs or that they were going to need to move them to a smaller less accommodating area or that they were going to be making changes and deriving from the boarding arrangements I thought I had agreed to. They did this so they could strap the water bowl to the door due to their LIMITED HOURS of leaving pets alone on the weekends and because they knew they wouldn't be there, wouldn't be checking over the holiday weekend. Over labor day weekend they were left alone for 3 consecutive 17 hour periods over the 3 day weekend, leaving them from 3:45p until 9am the next day. There was only 1 water can strapped to the door not 2 due to there being 2 dogs. They want you to think your pets are enjoying the luxury boarding they advertise when in fact both my dogs are sharing a cramped 4x7 stall and did all this without notifying me or asking me if it was okay. We were told they would be in a "luxury room" with "AC" that I feel is used as a marketing tactic to lure you in but they take it upon themselves to change your boarding reservation without your knowledge or consent. The kennel they placed them in also allowed them to see other smaller dogs located across the room, further adding to my husky's anxiety! Per necropsy report performed by a pathologist at CSU, my animal was observed and had very noticeable signs of dehydration due to her severely sunken eyes into the back of their sockets! Lack of access to water, coupled with being in a cramped space in a stressful environment surrounded by other dogs during a heat wave ultimately lead to my dog overheating and having a heat stroke/seizure. I share this story because I don't want the same thing to happen to someone else or their defenseless pet. After this experience I have lost all trust in places like this. The owners of this facility were not present when I came to pick up my other dog and have not offered condolences or an apology regarding my loss. They simply just called me and left a vm to find out information from the necropsy so they could fill out a report for their records. I feel if I had not boarded my dog here that she would still be alive today. I am absolutely devastated that my best friend, companion and sweet girl Mya of 15 years was treated this way and passed away before I could get home to comfort her and say our goodbyes and I will have to live with this thought the rest of my life. She was made to suffer in her last moments by this boarding facility's neglect and cruelty of not providing her with the basic necessities required to keep her alive and I honestly don't know how the people who continue to own and work at this facility can sleep at night, because I sure don't.

Actually I was so disappointed, they closed their doors. I never received notice they were going to…read moreclose for good until I needed them, that's how I found out. They were Awesome, so sad they chose to do that! My dog liked going there.

Beware. Poor communication and unjust business practice. Had problems with them entering our home…read moreon days we had nothing scheduled. Saw it on our camera yet they didn't call to correct. We found our front door open upon arriving home after a weekend get away. The one that made us cancel our services was when they drove into our front yard. Got high centered on our side walk. Tore up the lawn trying to move their car. They called a tow truck to get them unstuck and did not repair the damage. We canceled their services for upcoming PREPAID service and they refused to refund even though it was 4 months away. HIGHLY RECOMEND YOU FIND SOMEONE ELSE.

Very disappointed, after we paid the service fee in full (21 days) because it was required we found…read moreout that they're not doing the services they offered and agreed upon. Sam is really unprofessional, would not listen and will write what he prefers in the contract, not what the customer prefers so you better watch out, or better not hire them. They didn't know that we've been watching them over the cameras all the time, they didn't walk our dogs and didn't feed them. We didn't get refund even if they stopped coming to visit the dogs for the last few days after they were terminated. Website reviews are fake. Spread the word if you care for other pets :(

Our girls were treated like princesses. They look so good and they weren't traumatized by the…read moreexperience!! We had a full groom. They smell so good and are incredibly soft. Will go back to them in the future.

My dogs are happy for their stay at Tumbleweed Country Kennel…read more They love to play at the big backyard with toys and that's our dogs love most. Tumbleweed will be their second home once we're out of time.

We came here for a little family outting and really enjoyed our time. The staff are super…read moreknowledgeable here and very kind. My husband asked Mikey & Rudy a handful of questions about fish set ups and they both were very professional and helpful. We ended up buying more fish for our tanks. We will definitely be back! Highly recommend bringing more quarters to feed their koi fish too.

We went in here because we forgot spare diapers for our geriatric dogs and this by far is the…read morecoolest pet store I have ever been in. There are birds and fish you can feed and all kinds of cute pet pajamas. The people are really nice and it seems like they also give back to the community. I wish this was closer to home but if I ever need anything in Pueblo, I will definitely go here.

My dog has gone here for almost 2 years, so naturally when he was bit I at least expect the staff…read moreto care about my dog or care about loosing a client. My dog was bit on a Thursday, I received a call letting me know it was a small scratch, it was NOT a small scratch. I called Friday and was told a manager would call me back. They did not. Today Monday, my dog is swollen, even while we cleaned the wound daily he was infected. I called again, finally the manager speaks with me. Does not apologize, just agrees that the bite was not a small scratch. I asked for the dog that bit my dogs date of vaccination, the manager Erin, did not want to provide I am now at the vet who asked for the exact same thing, I let him know they wouldn't provide me with this information. He called Erin and she once again refused to provide the date of vaccination. The vet is now calling Animal Control so this information can be released. I am so disappointed with the way they have handled this situation. A daycare is supposed to take care of pets not neglect them. !!!!DO NOT TAKE YOUR PETS HERE!!!!

Do NOT take your dogs to country canine resort. I've had my dogs there a few times in the last…read morecouple months and I finally decided I'm not bringing them back. First I paid extra for the cabin because they advertise that you can keep an eye on your pet. That's not true though, the cameras are only up from 10-2pm. Second, my puppy was bitten in the ear while we were gone and I was only told about it upon pickup- it had happened a full week earlier. He still has a scar from it. They leave at 5-6pm, and don't come back until the following morning at about 7am. (I was told this by a staff member.) Which means nobody is there to let the dogs out to potty. My dogs shredded one of their beds, which is something they never do, and the other was covered in urine. I am having to retrain my younger dog because now he thinks he can pee on his bed at night instead of asking to be let out. He's 18 months and has been completely potty trained for over a year. I'm so disappointed and frustrated in their lack of care. It was hard enough to leave them but I thought I'd chosen a place that would genuinely care for my dogs. When I told them I wasn't happy with these issues, repeatedly, they just nodded and moved on to the next person there. I feel duped and like my dogs were neglected. How can a professional pet care center leave dogs in a kennel for 13+ hours?! I've worked in pet care for a fantastic company and this would NEVER have happened there, in a million years. Very disappointing. I would stay away!

Solid dog training facility. Fantastic staff who clearly enjoy working with canines.read more

Really, as good as it gets for a dog kennel. Not quite like home, with a sofa for each dog, but…read moreclean facility and excellent staff. Very good training as well, very accommodating staff. Only down side is the outdoor play area is mainly dirt, so dogs can get dirty, but also easy on their paws.