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    Avalon Pet Services

    5.0 (2 reviews)
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    Updated 3 months ago

    Services - Avalon Pet Services

    Dog walking

    Pet sitting

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    Ask the Community - Avalon Pet Services

    A Country Canine Resort

    A Country Canine Resort

    (11 reviews)

    My dog has gone here for almost 2 years, so naturally when he was bit I at least expect the staff…read moreto care about my dog or care about loosing a client. My dog was bit on a Thursday, I received a call letting me know it was a small scratch, it was NOT a small scratch. I called Friday and was told a manager would call me back. They did not. Today Monday, my dog is swollen, even while we cleaned the wound daily he was infected. I called again, finally the manager speaks with me. Does not apologize, just agrees that the bite was not a small scratch. I asked for the dog that bit my dogs date of vaccination, the manager Erin, did not want to provide I am now at the vet who asked for the exact same thing, I let him know they wouldn't provide me with this information. He called Erin and she once again refused to provide the date of vaccination. The vet is now calling Animal Control so this information can be released. I am so disappointed with the way they have handled this situation. A daycare is supposed to take care of pets not neglect them. !!!!DO NOT TAKE YOUR PETS HERE!!!!

    Do NOT take your dogs to country canine resort. I've had my dogs there a few times in the last…read morecouple months and I finally decided I'm not bringing them back. First I paid extra for the cabin because they advertise that you can keep an eye on your pet. That's not true though, the cameras are only up from 10-2pm. Second, my puppy was bitten in the ear while we were gone and I was only told about it upon pickup- it had happened a full week earlier. He still has a scar from it. They leave at 5-6pm, and don't come back until the following morning at about 7am. (I was told this by a staff member.) Which means nobody is there to let the dogs out to potty. My dogs shredded one of their beds, which is something they never do, and the other was covered in urine. I am having to retrain my younger dog because now he thinks he can pee on his bed at night instead of asking to be let out. He's 18 months and has been completely potty trained for over a year. I'm so disappointed and frustrated in their lack of care. It was hard enough to leave them but I thought I'd chosen a place that would genuinely care for my dogs. When I told them I wasn't happy with these issues, repeatedly, they just nodded and moved on to the next person there. I feel duped and like my dogs were neglected. How can a professional pet care center leave dogs in a kennel for 13+ hours?! I've worked in pet care for a fantastic company and this would NEVER have happened there, in a million years. Very disappointing. I would stay away!

    Avalon Pet Services - pet_sitting - Updated May 2026

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