Being awarded a concession with the National Park Service, Statue City Cruise is the only official…read moreway to get to Liberty and Ellis Island in New York. Because of the volume of visitors and the responsibility of providing a service to a public site, we found the round-trip cost of $52.60 for two adults, to be quite reasonable.
I bought my tickets on-line direct from their official website: https://statuecitycruises.com. By buying the tickets early, two additional add-ons (entry into the pedestal, entry into the crown) are available (pretty much for the same price). The crown is especially popular and limited, with reservations being sold out one month in advance. The pedestal seems to be sold out more on weekends, especially if only reserving a day before...indicating that walk-ups won't be able to get it. We found this to be the case, with the majority of island visitors not being able to enter the pedestal.
One can start the journey at two different places: Battery Park in Manhattan or Liberty State Park in New Jersey. Then one is given a choice of normal, pedestal (if available), or crown (if available). Every ticket also includes a trip to Ellis Island (all the boats leaving from Battery Park make a round-trip, stopping first at Liberty Island, then at Ellis Island). I did notice a final option, called 'Ellis Island Hardhat Tour' for $81, which is the only way to get a guided tour of the 750 bed hospital complex at the South end of the island.
Good communication via email and text are provided. A QR code is given to you via email, and is used as your ticket. The visit was great and definitely would recommend going as early as possible to beat both the afternoon heat and crowds. One is taken via a winding path to the dock, mainly to allow the creation of a queue once it got busy. One has to go through airport-like security first (x-ray for your things, metal detector for yourself), then wait in another line to board the next boat.
Status City Cruises operates 12 vessels, from passenger sizes of 500 to over 1,000. On our outbound trip, we were one of the last ones to get on, so it was standing room only for us in the main indoor area. In it, there is a concession stand selling drinks and snacks. The journey to Liberty Island was only 12 minutes, and there are some great picture opportunities around the harbor if near a window.
After Liberty Island, the next stop is Ellis Island, taking about 13 minutes. We mistakenly thought we needed tickets...in reality, it is all inclusive...but we were both exhausted. The trip back to Battery Park from Ellis Island took 15 minutes. The boat ride is very calm and well managed.
Notes:
The parent company is Hornblower Group, HQed in San Francisco, specializing in maritime tours, experiences, and transportation. After declaring bankruptcy in 2024, and being sold, the company was rebranded as City Experiences. Their most branded are Statue City Cruises, Alcatraz City Cruise (another instance like Statue City Cruises where they are the official concessionaire of the National Park Service), and Niagara City Cruises. All in all, City Cruises operates out of 19 different ports across the US/Canada. It also operates NYC Ferry, 6 routes connecting 25 ferry piers across the 5 boroughs of New York. It does not include the iconic Staten Island Ferry (which I just learned is free), which is still operated by the NYC department of transportation.