1. Paul's Auto Sales

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West Park, FL

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Paul's Auto Sales

3.7 (3 reviews)
Closed • 9:00 am - 2:00 pm

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14 years ago

Helpful 3
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10 years ago

Friendly and helpful staff. Wide variety of selection at good pricing. A good experience especially in South Florida. Thanks guys!

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13 years ago

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Toyota of Hollywood - Not the car we were talking about. Indicates he is not paying attention to who he is talking to

Toyota of Hollywood

(666 reviews)

I was going to give this a five star review but I feel like some of the customer service ended…read moreafter I purchased the vehicle. I came to this location specifically as the had the model of vehicle I wanted. My sales person was Chris Berry. I found him to be helpful and overall easy to work with. I ended up walking away with the car I wanted, satisfied with the experience, and happy with the deal I got. We also bonded over both being from the Midwest area and he generously included all-weather floor mats since I was to be returning to that area. I ended up accidentally leaving my drivers license at the dealership. I was leaving town the next morning and at the airport I couldn't find my license. I knew it was either at home or I may have left it at the dealership since there were a lot of times I needed my license out. I did not hear anything from them immediately or the next few days and assumed it was at home. The moment I returned four days later I looked around and could not find my license. I ended up calling to check and the dealership said they had my license. When I asked why no one had called me the response was that it wasn't their responsibility to let me know. I understand that the onus is on me to keep track of my license but I felt like there was no interest or care to help out a customer who just spend several tens of thousands of dollars to purchase a vehicle from their location. The person who answered the phone seemed unsympathetic and had very poor customer service. I asked to speak to a manager and was transferred but went to voicemail. I left a voicemail asking for a call back but did not receive any call. I ended up going in person to get my license and to pick up the floor mats the following day. Chris was there and he was able to assist me and was apologetic. I also had discovered that one of the windows had tint peeling and he said he would arrange for it to be replaced at my convenience. I am happy with my experience with Chris and would give him 5 stars. However, I am dissatisfied with the remainder of my sales experience, hence the 3 stars. I've been driving Toyota since I've been able to drive and this is my third Toyota now. While their vehicle quality remains stellar, their customer service has overall deteriorated.

This dealership has the worst customer service ever. I only bring in my car here to get serviced…read morebecause it's where we bought our car from. But every time I come here, I feel unwelcome and unappreciated. The ladies who work at the collision department are accommodating, professional, and helpful. But as far as service department is concerned, they have you run around yourself to figure out what can be done and answer your own questions. The wait is always long and they assign a different person to help you every time. The loaner department? If you don't speak Spanish don't even waste your time. On a Friday, the lady who's there spoke rudely in broken English as if she's mad that I don't speak fluent Spanish. Hard to understand her except that she's annoyed that I was even there to ask questions. I don't recommend this place to anyone. Please skip this dealership if you have other options. PS today's experience made me want to learn more Spanish to not feel so ignorant. So it's one good thing that came about this situation.

Gauthay Auto Sales

Gauthay Auto Sales

(32 reviews)

!!!!!!BUYER BEWARE!!!!!!! I never imagined I'd be writing a…read morereview like this, but if sharing our experience prevents even one family from going through this, it's worth it. About a month ago, my husband and I purchased a vehicle from this dealership, working directly with Facundo. During the sales process, we were verbally told we were agreeing to a 24-month loan, payments of approximately $500/month, and financing around 4.99% interest. We put down $9,000 in cash, which completely disappeared. Our automatic payment was withdrawn from our bank account, and it was $587, not the amount we believed we had agreed and signed to.That immediately sent us into panic mode, so we started digging. What we discovered was HORRIFYING. The financing paperwork reflected a 70-MONTH loan, not 24 months, and an interest rate closer to 10%, not 4.99%. But it gets worse. When the lender later sent over documentation, we discovered signatures were completely forged, and the email address associated with the electronic documents was not my husbands email - this was done to prevent him from receiving the copies of the DocuSign directly. Let that sink in. When we contacted the dealership expecting someone to explain or help correct what appeared to be serious discrepancies, we were met with arrogance, zero accountability, and complete dismissal. Instead of helping, we were told that if we wanted certain add-ons canceled, we had to do it ourselves--even though those products were sold to us during the deal. And Thomas (the supposed manager's) response? "See you in court." So that is exactly the route we are now taking. We are actively retaining a consumer attorney and filing formal complaints with the state. Their SunBiz corporation is INACTIVE! This has been financially devastating, emotionally exhausting, and one of the most disturbing consumer experiences we've ever had. Absolutely disgraceful.

Do not use this dealership. The agent Areal lied to get a sale. We are Senior Citizens & this kind…read moreof dealership is unacceptable!!!

Sell My Car EZ - We Pay the Most Cash for Cars (305)907-6700

Sell My Car EZ

(25 reviews)

I sold my 2013 Sonata to SellMyCarEz.com and highly recommend them. Robert was helpful and…read morecourteous. He came to my residence, inspected the car, drove it and made a cash offer. I accepted. Robert paid me, and drove off with the car. It was a pleasure and stress free to do business him.

I am delighted to write a review for Robert and his company…read more I have to say the transaction happened so fast, I was very nervous - overly cautious - even going so far as to call a local police station to ask them how to handle this etc. I mean I am a single woman - I had to be. He drove all the way from Fort Lauderdale to Port St Lucie to meet me. In all honestly - after meeting with Robert and closing the transaction - I had zero to worry about from the get-go. If I knew at the beginning of the transaction, what I do now - I wouldn't have even blinked an eye. What a nice gentleman - and he gave me a really fair deal. Extremely happy that he reached out to me when I reached out though a form on SellmycarEZ Things to know : -Do not concern yourself with sending a copy of your current title in photo format to him - DMV confirmed, this is perfectly fine. -He will bring a scanner, to scan your car - perfectly normal -Do not worry about drawing up a bill of sale, he will bring all documents preprepared - all you do is sign. -Do not be worried about him coming to your home or meeting him - he is a perfect gentleman. Extremely polite and respectful. -Robert is beyond fair and knows what he is doing - he has been doing this for 18 years -He will bring a driver - so he will take the vehicle that day - remove all your belongings. Lastly, this is the very first time I have met Robert, I do not know him personally. I would 100% vouch for and recommend using Robert to sell your car. Thank you so much Robert and again, I am terribly sorry about being so overly cautious. Thank you for buying my car! If I ever know of someone else or have another to sell - you will be my first call!

Paul's Auto Sales - car_dealers - Updated October 2026

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