This station is a bit of a mess currently. They are doing some kind of update to the station which…read morelimits the platform situation. This can be considered a benefit or a deterrent on how you look at it. If you are exiting a train, it's easy flow to the exit. If you are entering a train, you can only go so far down the platform safely before being in someone else's way. The escalator situation here confuses me. It seems like they were meant to be helpful in the platform situation but I always end up being in the opposite direction from where I need to be. Exiting out onto the street was a bit of a mess as well. Everyone seems to filter to the one side that takes you into the downtown area. Everyone seems to have the same thought here, I'm entitled to the nearest gate even though I see you clearly standing there about to use it. It is a very well used station and I can see why with the connection to the bus bays. But until they are done doing whatever update there is, it's just not the best right now.

I have found myself metroing to Silver Spring more and more versus driving nowadays... it's about a…read more20 min ride and on top of that I can avoid dealing with parking. There's quite a bit of construction going on in the area, which isn't surprising, though it can make navigation a bit confusing from the outside. A lot of elements of this metro seem upgraded compared to others, and it's definitely way larger than it was back in the day. There's a huge bus area, and you can even catch the MARC. The escalators, core of the station itself, and platform are pretty straightforward. I haven't been in the metro during the peak of rush hour, so I can't speak on what that experience is like. But I imagine it's no different than everywhere else. You can only catch the Red line here, so read the maps so you know where to catch the other lines if necessary.

The Langley Park Transit Center is where 15 or so buses transfer in Montgomery County, MD. There…read moreare many lights, both under the canopy and at the indvidual bus bays. When I was there the other night probably 1/2 the lights were burned out. It is not easy to determine who to contact about this. Because it is outdoors it is very dark at night and potentially dangerous. Also there should be a master list of all the buses that stop there, which bay each one stops at, and the time until the next bus rather than listing them at each bay individually. This should be displayed electronically, Passengers should not have to go to each bay to determine which bus stops where. It is time consuming and inconvenient. There are also many rats at this station, which are particularly active at night. So altogether not the greatest experience transferring there. There are lots of hispanic shops and restaurants in the area though.

I admit that I had the chance to utilize the Takoma Langley Crossroads Transit Center (in Langley…read morePark Maryland/Hyattsville Maryland) less than 9 hours ago in order to ride a bus to a Christmas Eve event that a spiritual mentor invited me to. Fortunately, utilizing the bus system both leaving from the Takoma Langley Crossroads Transit Center and coming back to this transit center was very easy and affordable. Luckily, the bus drivers I had on both buses were cordial and arrived within reasonable timeframes even with the timeframes I chose being on Christmas Eve.

I take Uber and Lyft almost always a weekly basis or traveling to the airport…read more Sometimes one is better than the other. A few Uber options are as follows: Uberx is the basic: warning though you might end up in a hoopty. Cracked windshields or a car thats been keyed by a jealous ex. UberBlack -luxury car UberSUV for a large party. UberXl is a step up from basic. I used this one recently. I rode in a nice Dodge Durango at a pool rate. So from Union Station to my destination. However because it was pooled, I was last to go home #sadface. This guy drove slow and I mean slow! However now there are better options now, for us ladies to ride safer. Ladies you can request a female driver now!! I only had one bad experience with Uber but that was a very long time ago. I like this that i can request a female driver and feel safer. If your going home from the airport, make sure you have both apps open and plug in your destination. They prices vary. So from Dulles to home is about 25 miles my ride was only $30. Lyft was me charging $73. Also refresh your app. The rates change. So when its in high demand . The prices go up. Wait a little and see that the prices will drop. Also doing UberShare helps save . I never have to share a ride I also have UberOne which saves me money but im under a promotion period for 30 days.

Uber abandoned me at the airport and the app broke down. I scheduled a ride from the airport to my…read moreapartment A DAY BEFORE. I got off the plane to find my Uber driver 40 minutes away. I called him and he had no explanation except "Call Uber". BEYOND UNACCEPTABLE. I was unable to cancel the ride for another because your app thought my ride was "in progres" AND it wouldn't let me log in to make a phone call through the app or get help. Over and over again for an hour I tried to get help from Uber and couldn't reach a SINGLE PERSON. When I finally did--all they could do was charge me $30 for the trip you forced me to cancel THAT SHOULD HAVE BEEN THERE WHEN I ARRIVED and then charge me $78 for a new ride--$30 MORE THAN THE RIDE I HAD SCHEDULED. I've now paid $100 to wait an hour to get home when I should've paid $40 to not have to wait at all. They stole money from me, failed to help me when they left me stranded at the airport, finally *did* connect me with an agent only to charge me more than double for all the difficulty, and then made it impossibly difficult to even ASK for a refund--because there's no phone service for customer support. Just their circular AI and a series of multiple choice options THAT DO NOT COVER ALL POSSIBLE PROBLEMS. They're obviously trying very hard to take ZERO responsibility for your failures. So please know that I will NEVER use UBER again. I'm so done with them that I'm copy-pasting this review anywhere else that I can and giving them as many 1-star ratings as humanly possible.

We were given the name for Federal Airport Shuttle from the hotel we will be staying at in…read moreFrederick. We called the reserve our shuttle and the really heavily accented man who answered the phone asked us a bunch of questions and then literally fell asleep while talking to us. Several minutes went by that we thought he was looking up shuttles but then he began to snore... loudly... Into the phone. After we woke him up by yelling HELLO into the phone, he asked us all the same questions over again... And then a third time asked some again. He was slurring and not making much sense the whole time. The whole thing was really shady and weirded us out too much. So we declined to provide our credit card number and will instead be taking an uber.

From the owner: Twenty four hour door to door service in Maryland, Virginia and D.C. All airports hotels bus and…read moretrain stations. Church weddings proms and all social functions. Sightseeing tours and ladies night out.

Dependable, on time, professional sedan and limousine service. I highly recommend Accent Sedan and…read moreLimousine Service.

From the owner: We service all airports, train and bus stations in the metropolitan area including but not limited…read moreto BWI, Dulles ,Washington (Reagan) National, Baltimore Penn Station, New York Penn Station, Union Station Washington DC, and Philadelphia Airport to name a few. We also provide service for weddings, proms, bachelor and bachelorette parties, nights out on the town and more! We operate 24 hours a day, seven days a week including holidays and weekends. We accept all major credit cards and welcome corporate accounts. Discounts available for cash payments.

The location is a 10-min walk from downtown and a 5-min walk from the Silver Spring Metro. There is…read moreno overnight parking allowed. As for the facility itself? It is cramped, dated, and clearly needs to be refreshed. Dirty walls, dirty floors, and overall disorganized and not a pleasant place to wait for a bus. I don't know how long this building has existed on this block, but it's time to renovate. I paid $60 for my ticket to New York (roundtrip), was able to book online and pick up my printed tickets at the counter there without much trouble. Because I booked so early, I had boarding number 1. The lines were a mess. People were unaware of how boarding numbers work, so they just lined up as if it was first in line, first on bus. The employee who tried to control the crowd did not enunciate or project his voice so it was hard to hear the instructions. Even as a first-time user of Greyhound, I felt that the boarding process did not need explanation, yet everyone already in line was yelling and pissed when others got to board before them. There needs to be a better system to organize. It's not Greyhound's first rodeo. Signs that indicate lining up by number would be useful. Or numerical markers on the ground where you would just find your boarding. Inner and stand there. The interior was comfortable in terms of lighting and temperature, but everything was so cramped together--bathrooms, vending machines, dollies, seats. There was a tiny TV anchored to the ceiling. WiFi did not work. I would not use Greyhound again. Employees yell, are disorganized, and just aren't trained in customer service and crowd control. Go with Megabus or Bolt Bus. Unfortunately neither of these two options depart from Silver Spring, which is convenient and the only reason I chose Greyhound.

Horrible, the bus I went on smelled like diesel and the driver doesn't know the route. They are the…read morefilthiest buses in America and the staff in the office in Port Authority where rude and didn't explain if the bus stopped in a place. I don't recommend Greyhound to anyone it's stopped to much it took 6 HOURS to get from NY to DC horrible service and staff are discriminating. Filthiest buses I ever been in I am amazed such a big company can have such filthy buses. Don't recommend.

Bad: Buses didn't run as scheduled. Two of the buses had no AC downstairs and it felt like a sauna…read more Good: Drivers were friendly and as helpful as they could be with broken down buses. They also were great maneuvering in heavy traffic.

OMG. First day on the bus it was 80° outside. There was no air conditioning on the bus and no…read morewindows that rolled down. Absolutely stifling. Day2 They had given us a route pamphlet that has the alleged stops on it. We're better with paper than with an app so we use that. Walked all the way to the address given for the US Capitol at Garfield Circle stop, Just to find out the big bus doesn't come here anymore. Tried to take a lift to find the bus at one of the other stops. But after 10 minutes, the Lyft ride canceled on us. Finally ended up getting tickets for the old town trolley. Big Bus was such a waste of money. And no way to get a hold of them to even ask for a refund. Use the Old Town Trolley!!!!

After having a not-so-great experience taking an Uber from the airport to my hotel, I made a…read morereservation with DC Yellow Cab for my ride to the airport. I was able to easily make a reservation at dcyellowcab.com, and my reservation was confirmed via email. On the day of my pick-up, I was sent a text shortly before my driver arrive so I could track how close he was to the hotel. My driver Mohamed picked me up in front of my hotel and handled my luggage with care. It was a smooth ride to the airport. Mohamed was polite and professional. My experience with DC Yellow Cab was better than Uber. I will reserve with DC Yellow Cab again on my next trip to DC.

Despite having a previously bad experience with Yellow Cab, I thought maybe they'd mended their…read moreways. So I gave them another so I booked a ride several days in advance of my scheduled clinic appointment. Today I'm waiting to hear from Yellow Cab that my ride's on the way or it's arrived. Nothing! I call and I'm told They don't yet have a driver for me but they're still looking! What!??? I find they've scheduled my ride's is scheduled to be at my home at 10:4am. The time I'm supposed to arrive at the clinic! Whomever I was talking to just kept repeating that my ride's for 10:45am. I hung up cursing. I get a call saying that cat # whatever is on the way. OK. Maybe this won't be too bad. Cab picks me up at approximately 10:37. On the way I see his meter running so I ask if I'm being charged for this ride? I most definitely am. So I'm being charged twice for the same ride! I'm totally and completely done with Yellow Cab!

Excellent communication and service, Steve was right on time with our early morning pickup and…read moreeverything went super smoothly. The van was clean and well repaired and Steve is a safe driver. He's very personable as well. We usually take the metro to the airport when we fly out of DCA at a reasonable hour but we'll definitely call Steve again when we have an early flight or have to use another airport.

You need to get somewhere? Here's your ride…read more I reviewed multiple providers of shuttle services, Steve beat them all, and he was incredibly responsive. Communication, both ways, was outstanding, and he was on time and helpful going and returning. We were out of the country for three weeks, Steve got us to the airport for the departure, and he was there when we got back, excellent service overall and I plan to use this service in the future. If you got to get there using someone else's transport, Steve and Bethesda Shuttle are your go to, you will NOT regret it.