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Paul Miller Audi

2.9 (112 reviews)
Closed 9:00 am - 7:00 pm
Updated 1 month ago

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Grand central closed due to flooding
Manny S.

I made an appointment to see a 2020 audi q3 After driving 3 hours in a rain storm with highways and roads closed due to flooding i make it .The salesman repeatedly tryed to push me to buy new then the salesman tells me that the car i wanted had been flooded .what a complete waste of a day a total bait and switch ..shady practice..

Follow up communication from Paul Miller Audi stating they "may be able to offer" a "ballpark" offer FAR OUTSIDE of REALITY.

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5 months ago

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Elizabeth M.

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Elizabeth M.

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3 years ago

Hands down the worst service experience I have ever had with my Audi. Never going back. Don't waste your time here. Please trust me on this.

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3 years ago

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4 years ago

Lazy Service Department, had to bring my car in 9 times before they fixed the actual issue. Biggest waste of time.

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3 years ago

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10 years ago

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8 years ago

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Ask the Community - Paul Miller Audi

Review Highlights - Paul Miller Audi

Peter Wendell is a trusted, kind, and efficient salesperson that I've been fortunate to work with several times.

Mentioned in 7 reviews

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Paul Miller Subaru - My "new" used 2022 Subaru Ascent

Paul Miller Subaru

(180 reviews)

My experience with Paul Millers Subaru group in Parsippany from the begining with an online inquiry…read moreto the end was nothing but fantastic. I'm not a big write a review guy either. I sent over requests for 2 or 3 cars to get a feel on prices.. Tatiana was great with replying. I even ghosted them a few times bouncing around looking at all car company deals. But each time I came back they were there like an old friend. After a few weeks of my search I found 2 cars I wanted. I went in, I sat with Dashawn, they were sold. Damn. He showed me the nearest to what I was looking for in my price range. Never with an agenda to get me into something I didn't want. I was discouraged that the car I wanted was gone. I told him thanks but no thanks.. he was great and helpful even in this situation. I should every make model deal I could. I ended up at another Subaru location on a referral. I had to pull teeth to get in my price range. Back and forth 6-7-8 times. I agreed to a deal except the car would be a week away. I left, happy but not so happy, it felt like work, but $34k worse. I get home go to another company, no dice. On my way home I call Tatiana again... Hey I left there a few days ago without pricing on these models.. she got me right to our next hero in the process, Sharon the sales manager. I told her the truth, I checked out another Subaru store. She asked why did I go so far we are neighbors. She literally throw out an IDENTICAL offer in the first 2 mins telling her my story. We agreed to a price in minutes that was better than my 3 hour battle at the other Subaru dealership. She gave me all the time I needed to discuss it with my wife. It was too good to pass up. I was told the cars going in for detailing and prepped for me at like 445, they close at 6, they say come when your ready. I get there like 515. Go right up to Deshawn and he was as happy as the first time I met him, just a nice, honest, positive, straight forward, respectful down to earth guy. It was easy to pick up where we left off. The paperwork was already on the desk ready to go. We went to the finance department. I met Carlos, who is probably the most honest, informative and insightful finance guy I've ever met. A truly great person, the kind you want to sign 25 pages of paperwork with. They were both stuck there with me on a Saturday night well past closing. Deshawn went over every feature in the car, with zero rush. None of this felt even 1/8th as bad or worse than work like the other dealership. You may show up and not get lucky enough to sit with Deshawn or Carlos, but if you can ask for them, do it. An overall incredible experience from a person that hates typical sales people. Forget about the great deal and quality car I bought... The people at this Paul Miller store are there working for you from bottom to top. Thank you to Deshawn, Carlson, Sharon & Tatiana for dealing with a not so easy customer like me and still getting the best possible deal on a super reliable vehicle.

Paul Miller's sales representatives and business practices are designed to falsely con you into the…read moredealership where they lie about the quality of their cars and then tack on fees they keep hidden until the end of the sales process - true grifters. If you value your time, finances, and peace of mind, avoud these con artists.

Prospect Auto

Prospect Auto

(116 reviews)

Finding a good, honest, and reliable mechanic is the Holy Grail for any car owner. Derrick…read moresucceeded where two other mechanics across town had failed. Not only was the diagnosis absolutely correct, but it was explained in a way that actually made sense without talking down to me. Derrick and his team have been my mechanics since I moved to West Orange in 2018, and at this point I trust them completely with my cars. They're straight shooters. If something can wait, they'll tell you. If something needs attention now, they'll show you why. No pressure, no mystery charges, no unnecessary parts swapping. From a technical standpoint, their diagnostics have been consistently spot-on. They don't just throw parts at a problem hoping something sticks; they take the time to trace the root cause, whether it's electrical, drivetrain, or something more subtle that other shops miss. The work is done right the first time, and I've never had to come back for the same issue. Pricing is fair, turnaround times are realistic, and communication is excellent. They treat you like a long-term customer, not a one-time invoice. Shops like this are rare, and if you're looking for a place you can stick with for years, this is it. I recommend them without hesitation.

My first visit to Prospect Auto was terrific. I wanted to get my Honda 2022 Pilot Touring model…read moreundercoated with Fluid Film to protect it from frame rot and general surface rusting due to NYC's horrendous over-salting in the Winter (especially since I bought after my lease term was completed on it and it has low mileage on it.) Their shop is very clean and the mechanics are professional and friendly. Derrick was great to meet after reading so much about him in previous reviews. They have music playing in the three bay work area which is great, it keeps everyone in good spirits while working on your vehicle. Pricing was very reasonable and straightforward (and no games that are played like from my area in NYC where there is a cash vs credit price where merchants charge you 2-5% extra if you pay by credit card.) I made an appointment for my service on their website and highly recommend you do as well as opposed to walk-in service as they are very busy and then calling them to confirm that for your requested service that you can wait rather than drop off (BUT that depends on where you live and of course what you need done, I'm in NYC so I can't drop it off and leave and comeback when done, I need to wait; if I needed time consuming work / parts like the lower block changed on my J35Y6 engine due to the connecting rod recall, I'd need to leave it there and come back when done days later of course, but for fluid changes like oil/atf/differential/transfer case/break/coolant, I would wait.) For my service, they got to my vehicle quickly and the service was perfect and took the exact amount of time to do it right. I'll be coming back for service for both of my vehicles going forward. I'm coming from NYC and getting there is very convenient especially if you take the I95 to 280W. I have nothing but praise for Derrick and his team!

Paul Miller Porsche

Paul Miller Porsche

(96 reviews)

Fused into my DNA has been an innate love of cars. I have been into cars for as long as I can…read moreremember. From the time I first learned to drive, I have frequented countless dealerships over the years as I continued my journey towards finding the cars most suited for me. I've sampled a wide array of brands that have included Toyota, Subaru, Infiniti, Acura, Audi and Jaguar. Over the last half decade, I have found myself particularly hooked on the German goodness that has been pumping out of Zuffenhausen. My addiction however has grown to the point where I have now started hunting out rarer Porsche models. Unfortunately, finding vehicles that are spec'd out exactly the way I want them have led me to expand my searches out of California where my home base is. Recently I became fixated on finding a very particular Porsche. After a nationwide search, there were only 3 dealers in the country that had the exact model I wanted. One of them was Paul Miller Porsche in NJ. From the moment I first reached out to them, I was promptly contacted directly by the Business Development Coordinator Lauren Ferretti. After learning about which exact vehicle I was interested in, she kindly introduced me via email to the sales consultant that would be able to help me out the best. This is when I was connected to Norman Mandell. From the get go, Norman was super knowledgeable and helpful. He said he has been selling Porsches for a very long time and you could definitely tell he knew what he was talking about anytime I had a question. To make a long story short, Norman Mandell is the man! Since Norman realized that I really wanted the car that they had in stock, he immediately worked out the best possible price with zero of the frustrating haggling that I had to go through when I bought my other Porsches in California. Since this was the first official car that I was buying from out of state, there were numerous logistical issues. One of the biggest hurdles was that I could not free myself to fly out to NJ from CA. Norman worked around this by helping me see and hear the car live via FaceTime. Through a series of highly efficient text messages, emails, phone calls and overnight FedEx paperwork, Norman helped the deal go through without a hitch. After signing everything and wiring my money to the dealer, Norman personally helped supervise the loading of my vehicle on the enclosed transport carrier that was bringing my vehicle cross country. A week after the pickup in NJ, I had my new Porsche delivered safe and sound directly to my home in CA. Since it has arrived, I've been loving every minute in the new ride. Norman Mandell really made a logistically daunting purchase as painless as possible. Whether you live in NJ or are wanting to buy a Porsche from another state, do yourself a favor and ask directly for Norman!

These people are completely amoral. They will try to trick you every step of the way in purchasing…read morea car and thief service department sucks. My wife wanted a Porsche. The salesman gave me a BLANK CONTRACT to sign after we decided on a price. I knew very well how they would fill in everything after we left which was not what we agreed on from my unfortunate experience with them in the past. that they would change everything I was told. The salesman told me I would not be allowed to purchase a car if I didn't agree to buying insurance to cover the theft of the car. Even after I told him I'm already insured for that, he insisted that I wouldn't be allowed to buy the car without buying this worthless insurance. I told him I wouldn't buy the car if he insisted I buy the insurance and he insisted I had no choice. I was insulted and he much later said, after I walked out and told him I didn't want the car that I didn't need the insurance. This salesman obviously lied to me numerous times during the sales process and I called him out on it. I called him a lier and he didn't flinch because I'm sure everyone calls him a lier because he does it so often. If my wife didn't want this car so badly I would have walked out and would have trouble not misbehaving.

Paul Miller Audi - car_dealers - Updated May 2026

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