First off, they do have an English menu that they keep behind the counter, so ask, because their…read moremenu, I found, is kind of complicated, and their staff speaks limited English. It's broken down into 3 price tiers depending on the level of dessert you want. I went with the ultimate, which is their most expensive, and got their Secret Agent chicken hamburger with the fruits rouge cheesecake, and then just the Greenwich bagel sandwich on its own. I didn't really want to order a hamburger, but walking around the food court, most places were too expensive (Indian place next door was only a la carte for dinner) or had rude staff/no English menu (Thai place), so we settled on Factory & Co., which turned out to be a pleasant surprise. The Secret Agent burger was flavorful and the chicken was juicy, but the crinkle-cut fries, however, were dry, cold and needed heavy saucing (ketchup, not mayo). Their fries reminded me of Shake Shack.
And for the bagel sandwich, their bagel "bread" was crunchy on the outside but soft on the inside. I'd say it was on par with NY bagels--definitely better than most bagels in L.A. Didn't realize this until after we ordered, but we could've ordered their sesame bagel intead of the original, but alas, the language barrier. The Greenwich was a delightful veggie sandwich with hummus as the spread and eggplant as the main filler, and tons of pine nuts.
Now, for their cheesecake. I'll say this: I grew up with Cheesecake Factory basically in my backyard, but I really don't like cheesecake all that much (or should I say American cheesecake now). Perhaps it was the jet lag taking hold of my senses or the enticing fresh red currants (that we rarely ever see in L.A.) on top that called out to me, but I splurged to get the fruits rouge cheesecake. which is basically fresh fruit (raspberries, blueberries, blackberries and red currants) on top of regular cheesecake. Admittedly, it was a little pricey, about €17 total for the meal with just water and another €5 for the standalone bagel sandwich.
Ended up taking the cheesecake back to the hotel. So good! Not sweet and had a nice creamy but dense texture to it. The crust was also nice and crumbly. The fresh fruit was also sweet enough. In the end, the cheesecake is definitely worth a try, and I'd recommend their bagel sandwiches.